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Mercy Medical Center-Dubuque

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Reviews
Overall Rating 2.8 / 5.0 ★★★★★

  • ★★★★★ 2 months ago

    This place disgusts me if I could give them a negative number I would. They don't care about the well being of their patience. If you call the president of the hospital to complain the Dr lies. A family member was released and sent home after being told they had blood clots. Dr claimed that it doesn't have to be treated there because it wasn't life threatening. Like they had said many times before. Only this time was different so went and got a 2nd opinion was admitted immediately and in for surgery the following day. Also don't call to complain that the Dr screwed up because you'll get a letter telling you that you're no longer allowed to be seen by this hospital. The Dr released them because his condition wasn't life threatening only it really was and once it was brought to their attention they had to cover their ass and say they gave options when in actuality they didn't at all. The option they came to have given him and he denied is exactly the option he was given at the other hospital and had it done. Why would they deny it at one but not the other? This place is a complete joke and I wish that someone would come in and see how patience are treated and close them down until they know how to treat people. I wouldn't wish my worst enemy to be treated by this hospital.

  • ★★★★★ 5 months ago

    3 stars because Ive gone here my whole life.. But today I called to ask a question to a nurse. I was transferred to the ER nurse instead. She did not state her name, position' , or department. She picked up the phone said "Yeah" and then when I asked my question she yelled "How am I supposed to do that." This is why I request specific doctors

  • ★★★★★ 5 months ago

    Most my experience here I felt like they would rather have me dead then to work with me, won't go back if I have my way. I encourage anyone to make thier own assessment of course though

  • ★★★★★ a year ago

    I wish I could give this hospital less than a 0. Don't go here, they are the worst. They contract the ER doctors out so they aren't responsible for their crappy care and low level of expertise. If u want to be diagnosed by a nurse and never have a dr explain your results then this is the place for U. I hope I don't mind over paying for the worst medical care of your life. The Iowa medical board needs to examine this places practices asap.

  • ★★★★★ 5 months ago

    Only interested in money

About Mercy Medical Center-Dubuque

General Information

Legal Business NameMercy Medical Center-Dubuque
Ownership TypeNon Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareNovember 29, 1983 (34 years)
Capacity29
Residents10
Percent Occupied34%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsNone
In HospitalYes
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Mercy Medical Center-Dubuque

Mercy Medical Center-Dubuque
was reviewed by to have a rating of 5 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
* Data not availableStaff Rating
* Data not availableRN Staff Rating

Overall Ratings of Iowa Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

January 21, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
DFewPotential for HarmHealth InspectionAt least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor.
BSomePotential for Minimal HarmHealth InspectionSet up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.

January 22, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
CManyPotential for Minimal HarmHealth InspectionGive residents a notice of rights, rules, services and charges.
DFewPotential for HarmHealth InspectionSet up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.

Staffing Levels Per Resident per Day

Data Not Available

Quality Measures for Long Stay Residents

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-
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97.1%
Q4 2015Q1 2016Q2 2016Q3 2016IA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
-
-
-
-
95.7%
Q4 2015Q1 2016Q2 2016Q3 2016IA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
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40.6%
Q4 2015Q1 2016Q2 2016Q3 2016IA
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
-
-
-
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21.5%
Q4 2015Q1 2016Q2 2016Q3 2016IA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antianxiety or hypnotic medication
-
-
-
-
18.2%
Q4 2015Q1 2016Q2 2016Q3 2016IA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose ability to move independently worsened
-
-
-
-
15.6%
Q4 2015Q1 2016Q2 2016Q3 2016IA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antipsychotic medication
-
-
-
-
16.3%
Q4 2015Q1 2016Q2 2016Q3 2016IA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose need for help with daily activities has increased
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-
-
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7.9%
Q4 2015Q1 2016Q2 2016Q3 2016IA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who self-report moderate to severe pain
-
-
-
-
6.4%
Q4 2015Q1 2016Q2 2016Q3 2016IA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who lose too much weight
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-
-
-
4.1%
Q4 2015Q1 2016Q2 2016Q3 2016IA
* The data for this facility for some quarters is unavailable.
Percentage of high risk long-stay residents with pressure ulcers
-
-
-
-
5.2%
Q4 2015Q1 2016Q2 2016Q3 2016IA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who have depressive symptoms
-
-
-
-
5.3%
Q4 2015Q1 2016Q2 2016Q3 2016IA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents with a urinary tract infection
-
-
-
-
3.6%
Q4 2015Q1 2016Q2 2016Q3 2016IA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents experiencing one or more falls with major injury
-
-
-
-
3.1%
Q4 2015Q1 2016Q2 2016Q3 2016IA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents with a catheter inserted and left in their bladder
-
-
-
-
0.4%
Q4 2015Q1 2016Q2 2016Q3 2016IA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

93.5%
97.5%
97.5%
97.2%
85.4%
Q4 2015Q1 2016Q2 2016Q3 2016IA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
93.3%
94.6%
94.6%
94.6%
80.2%
Q4 2015Q1 2016Q2 2016Q3 2016IA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
55.6%
52.1%
56.3%
55.6%
75.5%
Q4 2015Q1 2016Q2 2016Q3 2016IA
Percentage of short-stay residents who made improvements in function
36.6%
40.1%
40.2%
40.6%
17.2%
Q4 2015Q1 2016Q2 2016Q3 2016IA
Percentage of short-stay residents who self-report moderate to severe pain
0.9%
1.7%
1.5%
0.0%
1.7%
Q4 2015Q1 2016Q2 2016Q3 2016IA
Percentage of short-stay residents who newly received an antipsychotic medication
0.7%
0.7%
0.6%
0.6%
1.8%
Q4 2015Q1 2016Q2 2016Q3 2016IA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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