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Glen Haven Home

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Overall Rating 2.0 / 5.0 ★★★★★

  • Ebony Belt
    ★★★★★ a year ago

  • Andrew Jack
    ★★★★★ 2 years ago

About Glen Haven Home

General Information

Legal Business NameGlen Haven Home Inc
Ownership TypeNon Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareMay 6, 2004 (14 years)
Capacity75
Residents63
Percent Occupied84%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityYes
Auto Sprinkler System In Required AreasYes

Ratings for Glen Haven Home

Glen Haven Home was reviewed by Medicare to have a rating of 1 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Iowa Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

September 14, 2017 - 8 months ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmComplaint+InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmComplaint+InspectionHave enough nurses to care for every resident in a way that maximizes the resident's well being.
ESomePotential for HarmHealth InspectionProvide a safe, clean, comfortable and home-like environment; and allow residents to use personal belongings to the extent possible.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.

April 27, 2017 - 13 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

March 23, 2017 - 14 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaint+InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmComplaint+Inspection1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.

November 17, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

October 21, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmComplaintKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
DFewPotential for HarmComplaintGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

October 5, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$47,166 fine
---Payment DenialPayment denial for 34 days
GFewActual HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

July 21, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionProvide a safe, clean, comfortable and home-like environment; and allow residents to use personal belongings to the extent possible.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .

April 28, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$88,819 fine
---Payment DenialPayment denial for 46 days
JFewImmediate JeopardyComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
JFewImmediate JeopardyComplaintProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
DFewPotential for HarmComplaintMake sure that doctors visit residents regularly, as required.
DFewPotential for HarmComplaintHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmComplaintEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmComplaint1) Provide 3 meals at regular times; 2) serve breakfast within 14 hours of dinner; and 3) offer a snack at bedtime each day.
DFewPotential for HarmComplaintAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
DFewPotential for HarmComplaint1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
DFewPotential for HarmComplaintDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmComplaintEnsure services provided by the nursing facility meet professional standards of quality.

June 10, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintHave enough nurses to care for every resident in a way that maximizes the resident's well being.
ESomePotential for HarmComplaintReasonably accommodate the needs and preferences of each resident.
DFewPotential for HarmComplaintProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.

April 20, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Payment DenialPayment denial for 21 days

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Glen Haven Home require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 25min
2hr 20min
ReportedExpected
CNA
35min
35min
ReportedExpected
LPN
40min
55min
ReportedExpected
RN
2hr 40min
3hr 50min
ReportedExpected
Total Nursing

This facility also provides approximately 10min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

94.0%
89.8%
89.8%
89.8%
96.9%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
93.2%
83.9%
85.2%
76.8%
96.2%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
50.0%
42.1%
Q4 2016Q1 2017Q2 2017Q3 2017IA
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
23.2%
20.0%
21.6%
22.4%
20.9%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
15.3%
27.8%
20.5%
53.8%
18.7%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of long-stay residents whose ability to move independently worsened
17.5%
20.8%
19.6%
24.5%
15.1%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of long-stay residents who received an antipsychotic medication
29.6%
25.0%
24.0%
28.6%
15.9%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of long-stay residents whose need for help with daily activities has increased
8.9%
14.8%
14.8%
8.9%
6.9%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of long-stay residents who lose too much weight
5.7%
2.9%
0.0%
2.9%
4.1%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
11.1%
8.5%
6.6%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
1.9%
4.9%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of long-stay residents who have depressive symptoms
17.9%
7.4%
3.7%
5.4%
4.8%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of long-stay residents with a urinary tract infection
5.1%
7.1%
3.7%
3.6%
3.8%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of long-stay residents experiencing one or more falls with major injury
14.7%
14.8%
12.9%
11.9%
2.4%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.2%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

-
44.0%
31.2%
29.0%
87.1%
Q4 2016Q1 2017Q2 2017Q3 2017IA
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
20.0%
28.0%
28.0%
28.0%
80.4%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
-
-
-
-
78.8%
Q4 2016Q1 2017Q2 2017Q3 2017IA
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
-
0.0%
7.4%
11.5%
16.3%
Q4 2016Q1 2017Q2 2017Q3 2017IA
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who self-report moderate to severe pain
-
-
0.0%
-
1.6%
Q4 2016Q1 2017Q2 2017Q3 2017IA
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who newly received an antipsychotic medication
-
4.4%
3.6%
6.2%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017IA
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents with pressure ulcers that are new or worsened



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