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Hiawatha Care Center

  1. Skilled Nursing Home Facilities
  2. Iowa
  3. Hiawatha Skilled Nursing Home Facilities
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Reviews
Overall Rating 4.0 / 5.0 ★★★★★

  • Gabbie Jordon
    ★★★★★ a month ago

    I worked here for 6 months. I was an aide in the kitchen. When I was hired I was promised 20 hours a week. When I quit working here I was working 20 hours every two weeks. I watched CNA's stand around while residents transported themselves. Higher management talks down to the employees that do the actual work. We did a picnic outside not too long ago and none of the staff knew what exactly was needed. In the kitchen they ask for too much in too short of a time span so you're always behind on dishes or serving. I've seen the RNs give one resident another residents medication because the RNs sit behind the desk all day and almost never interact with the residents. Some of the staff is fantastic, don't get me wrong... but management sucks and a lot of the CNAs, RNs and dietary staff don't give a hoot about the residents well-being. This place is disappointing. I wouldn't send my dog here to be taken care of if we're being frank about it. This from an insider... please don't send your family here if you don't want to see them neglected or ignored....

  • Mike Murray
    ★★★★★ 4 months ago

    Worked there for a month. Worse experience I ever had. Building is very nice. I enjoyed working the residents. Upper management could care less about the employees. I was the 3rd maintenance person they hired since January. I should of took that as a red flag. No please or thank you .Rushing you all the time. Always walking around finding something wrong with what you do. The housekeeping supervisor is very unthankful very rude. Thinks she knows it all. You think they would figure out that maybe she'.s the problem and not the employee's. The administrator talks down to you making himself look big. I glad I'm out of there.

  • Deb & TJ watts
    ★★★★★ 6 months ago

    I love the people and the residence and I love my job there

  • Tammy Olivarez
    ★★★★★ 6 months ago

  • Dustin H
    ★★★★★ a year ago

About Hiawatha Care Center

General Information

Legal Business NameHiawatha Care Center Inc
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareApril 1, 2004 (15 years)
Capacity109
Residents107
Percent Occupied98%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Hiawatha Care Center

Hiawatha Care Center was reviewed by Medicare to have a rating of 4 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Iowa Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

November 27, 2017 - 11 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.

February 2, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmComplaintProvide care by qualified persons according to each resident's written plan of care.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Hiawatha Care Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 50min
2hr 30min
ReportedExpected
CNA
30min
35min
ReportedExpected
LPN
60min
60min
ReportedExpected
RN
4hr 15min
4hr 5min
ReportedExpected
Total Nursing

This facility also provides approximately 55min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

95.6%
94.0%
94.0%
94.0%
96.9%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.6%
98.7%
100.0%
98.8%
96.2%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
54.2%
65.4%
42.1%
Q4 2016Q1 2017Q2 2017Q3 2017IA
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
16.7%
15.6%
17.3%
14.6%
20.9%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
27.6%
21.3%
23.8%
27.1%
18.7%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of long-stay residents whose ability to move independently worsened
22.2%
23.1%
18.3%
14.5%
15.1%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of long-stay residents who received an antipsychotic medication
11.1%
11.8%
10.8%
8.1%
15.9%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of long-stay residents whose need for help with daily activities has increased
4.1%
6.6%
9.8%
8.4%
6.9%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of long-stay residents who lose too much weight
3.0%
9.2%
6.8%
5.4%
4.1%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of high risk long-stay residents with pressure ulcers
8.2%
3.2%
7.3%
5.9%
6.6%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of long-stay residents who self-report moderate to severe pain
2.9%
2.7%
2.7%
2.5%
4.9%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of long-stay residents who have depressive symptoms
8.2%
3.9%
4.9%
4.8%
4.8%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of long-stay residents with a urinary tract infection
2.7%
3.8%
4.9%
4.8%
3.8%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of long-stay residents experiencing one or more falls with major injury
2.4%
4.0%
4.9%
4.4%
2.4%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.2%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

99.0%
98.9%
97.1%
97.6%
87.1%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
68.0%
63.1%
63.1%
63.1%
80.4%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
79.4%
86.4%
86.8%
81.3%
78.8%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of short-stay residents who made improvements in function
10.7%
11.8%
14.3%
19.5%
16.3%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of short-stay residents who self-report moderate to severe pain
0.6%
0.0%
0.0%
0.0%
1.6%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of short-stay residents who newly received an antipsychotic medication
0.7%
0.0%
0.4%
0.4%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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