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Iowa City Rehab & Health Care

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Reviews
Overall Rating 1.5 / 5.0 ★★★★★

  • K Smith
    ★★★★★ 5 months ago

    They are currently being investigated on 11 complaints to state! The building is filthy and in need of major repairs. Tons of mold in the showers as it is never properly taken care of. Building is super short staffed. Very common to have one nurse for the entire building of 65 plus residents. Administrator is very uncaring and shows no empathy whatsoever! She is defiantly in the wrong line of work. I've come to her with problems several times just for them to go unaddressed, get swept under the rug, or she just says "I'll check into that." but never does. I wouldn't even put my dog into this buildings care.

  • Anony Mous
    ★★★★★ 8 months ago

    Where to even begin with this place! It is a mess and should be shut down immediately! The entire building reeks of urine and poop pretty much all the time. The entire building is filthy. It is as if they are never cleaning the mops or changing the water and continuing to clean or something because I do see housekeepers and see them cleaning but everything is still disgusting. The staff is extremely rude, unprofessional, and abusive. Staff will cuss all up and down the halls at each other and at residents. They are constantly yelling at residents for asking for help acting as if it was a big inconvenience to them to do the job they were hired to do. Staff will openly in front of residents and guests down the facility, other coworkers, other residents, and make fun of residents. Don't get me wrong there are some good staff but they are unfortunately overshadowed by the bad. In a months time frame they lost I'd say probably half of their management staff because they quit. Call lights stay on for hours on end. It is very common to go into the halls and see tons of call lights flashing for long periods of time. Most of the time it looks like Christmas time in the hallways. The administrator seems very disconnected from the facility. I've talked to her tons of times about my issues and she never seems to be listening she is always messing around on her computer, phone, or staring off into the distance when you talk to her. It's very apparent she doesn't care. Residents will physically fight each other also. I've also seen residents bullying each other and staff does nothing but egg it on or laugh at it. The staff is majority ghetto and white trash who make it very apparent they hate their job and do not want to be there. If that's the case then why not go somewhere else? State is constantly in the building but never seem to do anything at all. I would however like to end with some positive things. The rehab team is wonderful and goes above and beyond but they are contracted in from another company. The food is very good. The young girl that runs the kitchen does wonders with what she is given. The staff that left were very caring and tried their hardest and best to change things but I could see they just simple couldn't with what they were given and I do not blame them for leaving one bit. If it wasn't for the therapy I'd probably pull my husband. Please stay away form this place and I just hope it is soon shut down.

  • Phyllis Stark
    ★★★★★ 10 months ago

    Horrible!!!! You have to advocate to get appointments made. They get paid but don't do the job!! Iowa City Rehab AKA (Iowa City Nut Hut). It's unreal that they get paid to do a job & then the resident has to constantly remind them to do a job. Something should be done about thus place. Extremely stressful!! I would suggest having family do laundry. When things are lost or possibly stolen social services & the administrator will lie over & over. They could care less.

  • Christey G
    ★★★★★ 9 months ago

    Of every nursing home and assisted living I have visited for my grandparents, this one is the worst. This one is so far at the bottom of the barrel, it needs another barrel. Truthfully, I don't believe that this place even needs to stay open. I wish that negative stars were a thing. I could smell urine from the parking lot. As I was walking in, I could also smell cigarettes. The rancid stench of urine was so strong when I opened the front door, I tried to hold my breath. The nurse at the front desk didn't even acknowledge my presence. A CNA asked what she could do to help me and she said that she could give me a tour if I waited while she charted. Residents were talking nonsensically, guzzling pop and chips, hollering for their cigarettes, and yelling at each other. The plainness and the filth reminded me of a dingy prison. The residents were stampeding down the hallway like it was Black Friday for their cigarettes and were in an uproar that they only received 2. It quieted down with them gone. The dining room was way too cramped and the food looked like something that you would eat if you had absolutely no money to buy food -a bologna and mayonnaise sandwich with cheese puffs. The shower room had black mold and pink mildew growing on the walls and piles of towels and toiletries setting out. The storage closet appeared to have a dirt floor and it had a sour smell. My CNA told me that it was an office but it was overtaken by mold. My CNA tour guide passed me on to another CNA. I wanted ear plugs for the noise. A resident was left outside. Residents were complaining that their smoke break wasn't long enough. Residents were fighting in the halls. A resident asked my CNA for Dairy Queen, so she left me to buy Dairy Queen. Another resident asked her for a pickle, so she left me to go to a convenience store. The person at the front desk still would not engage me in conversation. A resident was bawling, so I went down the hall (nobody was answering) and the door was open and there was a naked man who appeared to have dried snot smeared across his face and chest and he was incredibly ashy. I demanded that that foul woman look up and acknowledge me and she flippantly told me that if it bothered me that much, I could do something about it. Call lights were going off. Residents were asking me for pop and chips. A resident asked me to dye his mohawk and he threatened to stab me if I didn't. That of a nurse told me smugly that I should dye it for him and he told me that he used to be part of The Mexican Mafia and that he kept a shank under his mattress. I didn't really believe him but I was relieved when my CNA returned. She took me downstairs. I was scared that I was going to fall down the stairs. There was a giant mountain of crap piled to the ceiling in "storage". It was dark and dirty and neglected down there. We cut through the break room to smoke by the dumpster and then, we got ice cream sandwiches from the freezer and passed them out to residents. My CNA left to take a phone call and after sitting there for a while, I gave up and went home. I don't think that much gets done around there.

  • Alexis Donaldson
    ★★★★★ a year ago

    HORRIBLE HORRIBLE! Staff swears uncontrollably around theit patients. We placed my grandmother in their and we are now removing her. My grandmother would push her call button cause she can't get up and use restrooom alone she would wait over a hour at times. And would end up going in her pants. They would rather shove a patient in a wheel chair then actually take the time to walk them. My grandmother's clothes come up missing all the time, my mother and I do her laundry we have signs up that states we do her laundry and that they don't need to worry about it but their response was for us to put up more signs really??? No have your staff learn to read. The place is just a wreck. They need better management and a better team of staff. People pay good money for our family member's to be taken care of how we would take care of them, and very sad that they don't even have the heart to do so.

About Iowa City Rehab & Health Care

General Information

Legal Business NamePremier Estates 506, LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJanuary 1, 1994 (24 years)
Capacity89
Residents67
Percent Occupied75%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Iowa City Rehab & Health Care

Iowa City Rehab & Health Care was reviewed by Medicare to have a rating of 1 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Iowa Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

October 24, 2017 - 7 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintHave enough nurses to care for every resident in a way that maximizes the resident's well being.
ESomePotential for HarmComplaintAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
DFewPotential for HarmComplaintHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmComplaintProvide a safe, clean, comfortable and home-like environment; and allow residents to use personal belongings to the extent possible.
DFewPotential for HarmComplaintProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.

April 27, 2017 - 13 months ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
ESomePotential for HarmComplaint+InspectionPrepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature.
ESomePotential for HarmHealth InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.

February 15, 2017 - 15 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

December 22, 2016 - 17 months ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmComplaint1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
ESomePotential for HarmComplaintEnsure services provided by the nursing facility meet professional standards of quality.
DFewPotential for HarmComplaintProvide medically-related social services to help each resident achieve the highest possible quality of life.

September 7, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

June 2, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
DFewPotential for HarmComplaint1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.

April 14, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmComplaint+InspectionReasonably accommodate the needs and preferences of each resident.
DFewPotential for HarmComplaint+InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionDevelop policies and procedures for influenza and pneumococcal immunizations.
DFewPotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
DFewPotential for HarmHealth InspectionDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
DFewPotential for HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionProtect each resident from all abuse, physical punishment, and involuntary separation from others.

August 7, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

June 18, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaint+InspectionHave enough nurses to care for every resident in a way that maximizes the resident's well being.
ESomePotential for HarmHealth InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionProvide a safe, clean, comfortable and home-like environment; and allow residents to use personal belongings to the extent possible.
DFewPotential for HarmHealth InspectionCoordinate assessments with the pre-admission screening and resident review program for mentally-ill and mentally-retarded patients.
DFewPotential for HarmComplaint+InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Iowa City Rehab & Health Care require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 60min
2hr 5min
ReportedExpected
CNA
25min
35min
ReportedExpected
LPN
40min
55min
ReportedExpected
RN
3hr
3hr 35min
ReportedExpected
Total Nursing

This facility also provides approximately 30min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

97.0%
100.0%
100.0%
100.0%
96.9%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
92.7%
98.4%
96.2%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
40.0%
35.5%
32.4%
41.5%
42.1%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of low risk long-stay residents who lose control of their bowels or bladder
20.0%
24.1%
20.4%
18.3%
20.9%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
40.0%
7.9%
10.8%
15.9%
18.7%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of long-stay residents whose ability to move independently worsened
12.5%
15.2%
9.3%
20.8%
15.1%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of long-stay residents who received an antipsychotic medication
23.7%
8.8%
7.5%
13.6%
15.9%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of long-stay residents whose need for help with daily activities has increased
6.8%
0.0%
1.9%
1.6%
6.9%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of long-stay residents who lose too much weight
12.1%
9.7%
3.8%
10.0%
4.1%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of high risk long-stay residents with pressure ulcers
12.0%
7.7%
15.8%
11.3%
6.6%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of long-stay residents who self-report moderate to severe pain
15.1%
11.3%
10.0%
3.7%
4.9%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of long-stay residents who have depressive symptoms
5.1%
3.4%
0.0%
1.6%
4.8%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of long-stay residents with a urinary tract infection
0.0%
1.7%
1.8%
3.3%
3.8%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of long-stay residents experiencing one or more falls with major injury
10.8%
5.0%
5.1%
7.0%
2.4%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of long-stay residents with a catheter inserted and left in their bladder
1.7%
0.0%
0.0%
0.0%
0.2%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

89.6%
89.6%
81.5%
85.1%
87.1%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
84.9%
89.4%
89.4%
89.4%
80.4%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
77.1%
78.0%
-
-
78.8%
Q4 2016Q1 2017Q2 2017Q3 2017IA
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
33.3%
30.0%
25.0%
41.9%
16.3%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
1.6%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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