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Crestview Acres

  1. Skilled Nursing Home Facilities
  2. Iowa
  3. Marion Skilled Nursing Home Facilities
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Reviews
Overall Rating 2.7 / 5.0 ★★★★★

  • Cynthia Barber
    ★★★★★ a year ago

    The building is defenitly outdated and the people don't know what the right hand is doing to the left hand so, they need to be checked out from the state of IOWA !! They are NOT good in any way!!! They use a pest Control company but, then turn around and go right back to the one they might have had or some company different!! NOT PROFESSIONAL AT ALL!!!! Very Very short staffed no one wants to work in a place that will NOT provide for the elder and Ill..Its suppose to be a clean healthy environment for everyone who lives there.. I'm very sick of these people who are NOT willing to do there JOBS!!!

  • Phillip Seidl
    ★★★★★ a year ago

    Nursing care facility. Not a fancy place.Dated structure. Activities for the residents. Affordable. Staff is caring and they work hard and with compassion which equates to sainthood in my book.

  • Whitney Bernacki
    ★★★★★ 10 months ago

    This place was one of the worst experiences my family and I have ever gone through. My grandfather was there for 3 days and they never had him sign any papers, we had no idea what room he was in, patients running the nursing stations, numerous times we could not locate anyone for help, and they do not clean the residents up immediately after accidents. When we did find my grandfather he was in someone else's room with feces in the surrounding area. In the dining room patients were lined up in deteriorating recliners passed out while others wandered everywhere. The atmosphere was terrible. The faculty misrepresented their facility from the beginning, most staff is hired from an outside agencies. VERY poorly staffed. The cook was able to help us with where my grandpa was and walk us to his room. All someone ever wants is a safe and caring facility for a family member during difficult times, crestfiew acres is not that place.

  • Lois Snyder
    ★★★★★ a year ago

    Our family moved Mom 2.5 months ago from a different facility. Mainly for the convenience of being closer to me. I had heard some negative comments about Crestview but so far I have found the move to be nothing but positive. Mom as adjusted well to the move & I have really enjoyed her being so close. The staff made the transition as smooth as possible. Every staff person that I've had contact with has been helpful, polite, caring to myself, my Mom & others whether it's a coworker or a resident. I have no complaints and if I do have something to say, they encourage me to share my concerns so they can correct anything that could be an issue. I wouldn't hesitate a minute to recommend this facility to anyone looking for a safe environment for a loved one. Thanks to all of the Crestview Acres Staff in Marion, Iowa. God bless you all, it takes very special people to do your work! Bee Haun's family

  • E E
    ★★★★★ a year ago

    Short staffed, lots of bruised and battered clients, probably because they need 2 workers to assist clients, sometime lay around after a fall for a long time even if the alarm is going off. Could have laid in feces for hours as no one checked but luckily each time client had visitors who came to help. Was in the dementia unit and all workers left the room with approx. 10 clients by themselves. The food is bad, building is dated and not conducive to dementia clients. I think Crestview parent company can do better and still make a profit and up the rating if not for the patients then for the profit.

About Crestview Acres

General Information

Legal Business NameCrestview Acres, Inc
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareNovember 1, 1996 (23 years)
Capacity100
Residents74
Percent Occupied74%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsFamily
In HospitalNo
Continuing Care Retirement CommunityYes
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Crestview Acres

Crestview Acres was reviewed by Medicare to have a rating of 1 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Iowa Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

July 27, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaint+InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
ESomePotential for HarmComplaint+InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmComplaint+InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
ESomePotential for HarmComplaint+InspectionProvide housekeeping and maintenance services.
DFewPotential for HarmComplaint+InspectionProvide medically-related social services to help each resident achieve the highest possible quality of life.

March 9, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$32,965 fine
GFewActual HarmComplaintGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmComplaintHave enough nurses to care for every resident in a way that maximizes the resident's well being.
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .

September 23, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$39,626 fine

July 2, 2015 - 4 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$4,095 fine

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Crestview Acres require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 50min
2hr 5min
ReportedExpected
CNA
40min
35min
ReportedExpected
LPN
25min
45min
ReportedExpected
RN
3hr
3hr 25min
ReportedExpected
Total Nursing

This facility also provides approximately 5min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

91.8%
68.3%
68.3%
68.3%
96.9%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
71.4%
69.7%
65.7%
82.6%
96.2%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
51.9%
42.3%
48.4%
48.3%
42.1%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of low risk long-stay residents who lose control of their bowels or bladder
16.7%
23.1%
26.9%
36.5%
20.9%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
23.3%
18.5%
4.4%
11.4%
18.7%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of long-stay residents whose ability to move independently worsened
26.5%
25.8%
31.7%
23.7%
15.1%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of long-stay residents who received an antipsychotic medication
22.6%
18.0%
15.0%
28.3%
15.9%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of long-stay residents whose need for help with daily activities has increased
13.0%
11.8%
4.3%
4.3%
6.9%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of long-stay residents who lose too much weight
7.0%
5.0%
11.8%
2.7%
4.1%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of high risk long-stay residents with pressure ulcers
19.2%
12.4%
17.6%
6.8%
6.6%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of long-stay residents who self-report moderate to severe pain
6.9%
5.8%
0.0%
0.0%
4.9%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of long-stay residents who have depressive symptoms
0.0%
0.0%
0.0%
1.4%
4.8%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of long-stay residents with a urinary tract infection
2.6%
1.3%
0.0%
0.0%
3.8%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of long-stay residents experiencing one or more falls with major injury
4.3%
6.3%
3.7%
4.3%
2.4%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.2%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

13.0%
-
-
26.1%
87.1%
Q4 2016Q1 2017Q2 2017Q3 2017IA
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
43.3%
-
-
-
80.4%
Q4 2016Q1 2017Q2 2017Q3 2017IA
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
-
-
-
-
78.8%
Q4 2016Q1 2017Q2 2017Q3 2017IA
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
-
-
-
-
16.3%
Q4 2016Q1 2017Q2 2017Q3 2017IA
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who self-report moderate to severe pain
-
-
-
-
1.6%
Q4 2016Q1 2017Q2 2017Q3 2017IA
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who newly received an antipsychotic medication
8.0%
-
-
0.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017IA
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents with pressure ulcers that are new or worsened



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