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Pella Regional Health Center

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Reviews
Overall Rating 3.4 / 5.0 ★★★★★

  • Lori Eekhoff
    ★★★★★ 3 months ago

    Find it very hard to schedule appointments. Spent this morning (past 3 hours) trying to call multiple numbers (doctor, clinic and hospital) and are told that all circuts are busy and to try again later. A few weeks ago, dealth with the same issue of trying to reach someone to schedule another appointment. Why is it so hard to reach people to schedule appointments? Good thing this is not an emergency.

  • Andrew H
    ★★★★★ 7 months ago

    After three different appointments and getting absolutely nowhere I don't even know why I'm gonna bother to make another appointment. No one there listens to your problems or even cares. How can you go to the same hospital three different times explain the same thing every time get three different answers and still nothing ever gets resolved? There is a serious problem with the staffing and I wouldn't recommend this place to anyone. Sincerely.

  • Z W
    ★★★★★ 8 months ago

    Terrible experience with 3 doctors there, billing me for tests I didn't agree to and running tests instead of the ones that we discussed. It was only with threatening malpractice they admitted they made the mistake instead of forcing me to pay the bill. No compassion for women's health, I was very sick and the doctor kept openly accusing me of being anorexic for attention until my blood tests proved him wrong(my new doctor at a better hospital found multiple TUMORS). Also have had MANY ISSUES with billing screw-ups, I sat in their office for 2 hours to clear a bills because I was moving and was promised I would not be receiving any more because I was cleared in their system. Fast forward a few months and I get ANOTHER BILL! Very unorganized and unprofessional

  • Laura Flander
    ★★★★★ a year ago

    Its a great hospital, fantastic doctor's and fantastic happy and friendly nurses and staff. ...very clean and friendly atmosphere. And it's also a fantastic place to work.. I had happy there for 3 years there,and miss it terribly and I'd still be working there if I didn't have to move...

  • Leeyah Renee
    ★★★★★ a year ago

    We never had hospital staff that was so caring, respectful, and courteous as Pella regional. Out of all the medical centers in this regional they are by far the best.

About Pella Regional Health Center

General Information

Legal Business NameLegal Business Name Not Available
Ownership TypeNon Profit - Other
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareApril 1, 1993 (25 years)
Capacity15
Residents6
Percent Occupied40%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalYes
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Pella Regional Health Center

Pella Regional Health Center
was reviewed by Medicare to have a rating of 3 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
* Data not availableStaff Rating
* Data not availableRN Staff Rating

Overall Ratings of Iowa Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

October 27, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.

Staffing Levels Per Resident per Day

Data Not Available

Quality Measures for Long Stay Residents

-
-
-
-
97.1%
Q4 2015Q1 2016Q2 2016Q3 2016IA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
-
-
-
-
95.7%
Q4 2015Q1 2016Q2 2016Q3 2016IA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
-
40.6%
Q4 2015Q1 2016Q2 2016Q3 2016IA
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
-
-
-
-
21.5%
Q4 2015Q1 2016Q2 2016Q3 2016IA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antianxiety or hypnotic medication
-
-
-
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18.2%
Q4 2015Q1 2016Q2 2016Q3 2016IA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose ability to move independently worsened
-
-
-
-
15.6%
Q4 2015Q1 2016Q2 2016Q3 2016IA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antipsychotic medication
-
-
-
-
16.3%
Q4 2015Q1 2016Q2 2016Q3 2016IA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose need for help with daily activities has increased
-
-
-
-
7.9%
Q4 2015Q1 2016Q2 2016Q3 2016IA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who self-report moderate to severe pain
-
-
-
-
6.4%
Q4 2015Q1 2016Q2 2016Q3 2016IA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who lose too much weight
-
-
-
-
4.1%
Q4 2015Q1 2016Q2 2016Q3 2016IA
* The data for this facility for some quarters is unavailable.
Percentage of high risk long-stay residents with pressure ulcers
-
-
-
-
5.2%
Q4 2015Q1 2016Q2 2016Q3 2016IA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who have depressive symptoms
-
-
-
-
5.3%
Q4 2015Q1 2016Q2 2016Q3 2016IA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents with a urinary tract infection
-
-
-
-
3.6%
Q4 2015Q1 2016Q2 2016Q3 2016IA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents experiencing one or more falls with major injury
-
-
-
-
3.1%
Q4 2015Q1 2016Q2 2016Q3 2016IA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents with a catheter inserted and left in their bladder
-
-
-
-
0.4%
Q4 2015Q1 2016Q2 2016Q3 2016IA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

96.0%
95.9%
98.1%
100.0%
85.4%
Q4 2015Q1 2016Q2 2016Q3 2016IA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
81.8%
91.8%
91.8%
91.8%
80.2%
Q4 2015Q1 2016Q2 2016Q3 2016IA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
55.1%
43.9%
45.4%
-
75.5%
Q4 2015Q1 2016Q2 2016Q3 2016IA
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
31.5%
28.6%
31.4%
33.3%
17.2%
Q4 2015Q1 2016Q2 2016Q3 2016IA
Percentage of short-stay residents who self-report moderate to severe pain
2.5%
2.7%
0.0%
-
1.7%
Q4 2015Q1 2016Q2 2016Q3 2016IA
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who newly received an antipsychotic medication
10.8%
4.3%
9.5%
7.6%
1.8%
Q4 2015Q1 2016Q2 2016Q3 2016IA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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