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Reviews
Overall Rating 1.0 / 5.0 ★★★★★

  • Manisha Roberts
    ★★★★★ 2 months ago

    This is not the place for loved ones. I hate that my Aunt is living here. This place is infested with negative employees. I am from Minnesota so I drove to Iowa and one of the main reasons is to visit my Aunt. She was sitting in a lazy boy when I arrived. She said "let's sit at the table with more chairs". I picked up her cup and a wrapper to toss in the trash and that's when I noticed something in the bottom of the cup. Now I am very familiar with thickened liquids and noticed that her drink was thickened. Well I had brought her a burger to eat and didn't want to offer it to her if her diet had changed. So I walked to the nurses station and asked what diet my Aunt was on. The nurse said "thicken liquids". I asked what kind of diet, and she stated to me again as she rolled her eyes and adjusted her head "thickened liquids". I asked why type of thickened consistency was she? As she kept rolling her eyes. She stated nectar thickened. I explained to her as I showed her, that the liquids in the cup was of a pudding consistency. She stated it thickens if it sits too long so she has to drink it quickly Well people who are on thickened liquids usually have choking problems so how can she drink it fast? Secondly, I work in a group home and a state nursing facility so I make thickened liquids for a living and I prep thickened liquids for 3 days out. I am not allowed to over thicker anything. So what I make as nectar, honey, or pudding better be of the same consistency when I return the next day. So, for me, there is no excuse for her not to be able to drink liquids as a normal, regular individual. Especially when she is on fluid restrictions. This isn't the only time I had come across and individual who was rude. I had an e.ployee previous to this incident roll her eyes at me, and was.whicowring the whole time to another staff member. I even over heard her ask "who are they? Who are they here to visit?" When I had time to attempt that employee she was already gone. So I spoke to the individual who she was whispering to, and she tried telling me that the employee has cataracts (probably spelled that wrong). Also by the way, as my Aunt was eating the burger I had a nurse approach me and I told her about the individual at the nursing station. She said give me a sec so I can double check on her diet. The nurse came back and said, she's on a ground diet. Well I am very familiar with regular, chopped, ground and pureed diets and grounds don't get regular food only ground meat like ground beef. Smh. Lack of communication and professional's.

  • Sharon Joy Vieth
    ★★★★★ a year ago

    My sister lived at Country View for 14 and half years, this was her home,I alway thought that it was caring and compassionate place for my sister,until, she passed away suddenly in May 2016. County View didn't send a representative from their facility to my sister's funeral, then family didn't receive no flower ,no sympathy card or note acknowledge my sister,Beverly Ann Hyke death!

About Country View

General Information

Legal Business NameCounty Of Blackhawk
Ownership TypeGovernment - County
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareMarch 13, 1997 (21 years)
Capacity134
Residents106
Percent Occupied79%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Country View

Country View was reviewed by Medicare to have a rating of 3 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Iowa Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

July 27, 2017 - 10 months ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionReasonably accommodate the needs and preferences of each resident.

November 2, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaint1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.

July 19, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaint1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.

June 16, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaint+InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmComplaint+InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmComplaint+InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.

August 6, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.

April 27, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$3,120 fine

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Country View require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 40min
2hr
ReportedExpected
CNA
45min
35min
ReportedExpected
LPN
25min
45min
ReportedExpected
RN
3hr 50min
3hr 20min
ReportedExpected
Total Nursing

This facility also provides approximately 5min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

100.0%
99.2%
99.2%
99.2%
96.9%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
98.1%
96.2%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
36.4%
35.3%
30.8%
37.7%
42.1%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of low risk long-stay residents who lose control of their bowels or bladder
27.7%
23.2%
25.5%
25.7%
20.9%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
15.7%
16.2%
14.7%
11.1%
18.7%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of long-stay residents whose ability to move independently worsened
45.0%
42.7%
44.9%
40.6%
15.1%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of long-stay residents who received an antipsychotic medication
28.9%
22.2%
12.8%
17.7%
15.9%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of long-stay residents whose need for help with daily activities has increased
5.2%
6.1%
5.5%
1.9%
6.9%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of long-stay residents who lose too much weight
4.3%
0.0%
4.9%
2.4%
4.1%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of high risk long-stay residents with pressure ulcers
5.6%
7.2%
3.6%
6.6%
6.6%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of long-stay residents who self-report moderate to severe pain
3.6%
5.4%
1.0%
4.0%
4.9%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of long-stay residents who have depressive symptoms
2.6%
0.9%
0.9%
0.9%
4.8%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of long-stay residents with a urinary tract infection
2.6%
2.6%
2.8%
3.7%
3.8%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of long-stay residents experiencing one or more falls with major injury
3.8%
0.9%
1.0%
0.9%
2.4%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.2%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

-
-
-
-
87.1%
Q4 2016Q1 2017Q2 2017Q3 2017IA
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
-
80.4%
Q4 2016Q1 2017Q2 2017Q3 2017IA
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
-
-
-
-
78.8%
Q4 2016Q1 2017Q2 2017Q3 2017IA
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
-
-
-
-
16.3%
Q4 2016Q1 2017Q2 2017Q3 2017IA
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who self-report moderate to severe pain
-
-
-
-
1.6%
Q4 2016Q1 2017Q2 2017Q3 2017IA
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who newly received an antipsychotic medication
-
-
-
-
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017IA
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents with pressure ulcers that are new or worsened



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