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Lacrosse Health & Rehabilitation Center

  1. Skilled Nursing Home Facilities
  2. Idaho
  3. Coeur D Alene Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.5 / 5.0 ★★★★★

  • Jessie Spears
    ★★★★★ 5 months ago

    HORRIBLE! DO NOT TAKE YOUR LOVED ONES HERE!!!! Staff consistency takes almost an hour to answer call lights. Facility is old, outdated, dingy, and dirty. Went to shower my family member, and there were feces left on the floor and walls from the previous resident, which had been showered hours before. There's a certain female resident that is allowed to wander, and threatens other residents that are on ventilators. So they are unable to fend and or defend themselves. The one and only positive experience there is their physical therapist, Brent. He pushes the residents to do their best and try harder. Very good therapist.

  • Lindsey Emery
    ★★★★★ a month ago

    I was told I would be receiving a raise. That was beginning of April 2018, I waited till beginnifng of July to reach back with Michael the Executive director, he didn't even remember our conversation about a raise, I told him my current wage, and he told me I was mistaken, and everyone had received their new wage based on their experience. Mind you I have worked there for over two years, and I spoke with my fellow employees and no one has received a raise. He lied straight to my face and I told him, that the information he had given me was false, he quickly become very defensive and quite frankly, I feel as if he was bullying me. He told me there was nothing he could do till the payroll lady came back in, and even then, he said I may not even get one. I left his office and the door closed a tad too hard, and he followed me and told me I was done. To get my things and leave. He has been promising a wage increase to the staff there for several months with no raise in sight. Don't get me wrong, I loved my residents and their families, but please do not work here. Seems like they only care about themselves. And we, the CNAs are the ones breaking our backs and working so many extra hours because they cannot keep this place staffed... hmmmm I wonder why. Please do not work, or bring your loved ones here. I was wrongly terminated because he felt threatened at the fact i wasnt taking no for an answer, i deserved that wage, just as my fellow ex coworkers do. I worked my tail off at that place and was never told I was appreciated.

  • Jenn Holstein
    ★★★★★ 8 months ago

    The place is terrible. I walked through trying to have an open mind about putting one of my loved ones there. The place wreaked of that old 70's stereotypical stale smell. It looked more like a hospital than a welcoming home and I am glad I had the opportunity to see before placement of loved one. Never ever would I put Anyone here. It's a sad environment

  • Tammy Randall
    ★★★★★ 6 months ago

    It is the most discusting, unhealthy, not cleaned, and lazy, uncaring, filthy mouthed staff, I have ever seen. You put a loved one in there, your asking for bed sore, soaked to dripping on the floor briefs. Its horriable!

  • Dawn Curtis
    ★★★★★ 9 months ago

    Every positive review on here is that from people that work there intending to boost ratings. Don't believe these.. They are fake. It is the upmost horrible place to put your loved ones. If you care for your family, run for the hills. If you don't, leave em there!

About Lacrosse Health & Rehabilitation Center

General Information

Legal Business NameFmg West Lacrosse Avenue Idaho LLC
Ownership TypeFor Profit - Individual
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareDecember 13, 1967 ()
Capacity100
Residents93
Percent Occupied93%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Lacrosse Health & Rehabilitation Center

Lacrosse Health & Rehabilitation Center was reviewed by Medicare to have a rating of 1 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Idaho Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

August 25, 2017 - 12 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmComplaintMake sure that nurse aides show they have the skills and techniques to be able to care for residents' needs.
DFewPotential for HarmComplaintOffer other nutritional food to each resident who will not eat the food served.
DFewPotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmComplaintProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmComplaintDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmComplaint1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.

November 7, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$166,855 fine
JFewImmediate JeopardyHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
JFewImmediate JeopardyHealth InspectionDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
JFewImmediate JeopardyHealth Inspection1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
FManyPotential for HarmHealth InspectionMake sure that the facility is administered in an acceptable way that maintains the well-being of each resident .
GFewActual HarmHealth InspectionEnsure that residents with limited range of motion receive appropriate treatment and services to increase range of motion or prevent further decrease in range of motion.
GFewActual HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
GFewActual HarmHealth InspectionProvide medically-related social services to help each resident achieve the highest possible quality of life.
ESomePotential for HarmHealth InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
ESomePotential for HarmHealth InspectionHave enough nurses to care for every resident in a way that maximizes the resident's well being.
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmHealth InspectionTry to resolve each resident's complaints quickly.
ESomePotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
ESomePotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmHealth InspectionProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
DFewPotential for HarmHealth InspectionProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
DFewPotential for HarmHealth InspectionAssure that each residents assessment is updated at least once every 3 months.
DFewPotential for HarmHealth InspectionDevelop a post-discharge plan with the resident and family for the resident's care after leaving the nursing home.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.

October 23, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmComplaint+InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmComplaint+InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
ESomePotential for HarmHealth InspectionProvide housekeeping and maintenance services.
ESomePotential for HarmComplaint+InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmComplaint+InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
ESomePotential for HarmComplaint+InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
ESomePotential for HarmComplaint+InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
ESomePotential for HarmComplaint+InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
ESomePotential for HarmComplaint+InspectionAllow residents the right to participate in the planning or revision of care and treatment.
CManyPotential for Minimal HarmHealth InspectionDispose of garbage and refuse properly.
DFewPotential for HarmComplaint+InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmComplaint+InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmComplaint+InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmComplaint+InspectionReasonably accommodate the needs and preferences of each resident.
DFewPotential for HarmComplaint+InspectionEnsure services provided by the nursing facility meet professional standards of quality.
DFewPotential for HarmComplaint+InspectionEnsure that residents with limited range of motion receive appropriate treatment and services to increase range of motion or prevent further decrease in range of motion.
DFewPotential for HarmComplaint+InspectionGive proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Lacrosse Health & Rehabilitation Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 35min
2hr 35min
ReportedExpected
CNA
55min
45min
ReportedExpected
LPN
45min
1hr 15min
ReportedExpected
RN
4hr 10min
4hr 35min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 5min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

86.2%
85.2%
85.2%
85.2%
96.6%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
96.3%
92.3%
93.6%
93.6%
95.5%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
50.0%
43.3%
48.6%
45.5%
47.3%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of low risk long-stay residents who lose control of their bowels or bladder
23.7%
18.4%
11.8%
15.4%
19.9%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of long-stay residents who received an antianxiety or hypnotic medication
13.3%
12.5%
11.3%
24.3%
18.7%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of long-stay residents whose ability to move independently worsened
24.0%
23.3%
17.6%
21.6%
17.6%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of long-stay residents who received an antipsychotic medication
16.1%
11.6%
7.2%
19.7%
14.6%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of long-stay residents whose need for help with daily activities has increased
5.1%
1.3%
3.8%
0.0%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of long-stay residents who lose too much weight
8.5%
8.7%
8.8%
12.1%
3.4%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of high risk long-stay residents with pressure ulcers
8.8%
7.9%
5.1%
3.7%
9.7%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of long-stay residents who self-report moderate to severe pain
7.0%
8.8%
0.0%
1.4%
5.0%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of long-stay residents who have depressive symptoms
1.3%
1.3%
0.0%
2.6%
3.7%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of long-stay residents with a urinary tract infection
3.7%
3.8%
1.3%
0.0%
2.6%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of long-stay residents experiencing one or more falls with major injury
5.1%
3.8%
3.0%
0.0%
2.4%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.3%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

92.1%
87.5%
91.4%
65.6%
86.8%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
76.4%
82.3%
82.3%
82.3%
84.1%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
71.0%
67.2%
64.1%
73.6%
69.0%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of short-stay residents who made improvements in function
5.8%
13.1%
11.5%
7.5%
20.3%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of short-stay residents who self-report moderate to severe pain
3.9%
1.9%
2.0%
2.2%
1.7%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of short-stay residents who newly received an antipsychotic medication
2.4%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of short-stay residents with pressure ulcers that are new or worsened



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