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Lacrosse Health & Rehabilitation Center

  1. Skilled Nursing Home Facilities
  2. Idaho
  3. Coeur D Alene Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.0 / 5.0 ★★★★★

  • jeff hansen
    ★★★★★ in the last week

    Worst place to put your loved ones. They give you the run around even after your loved one has passed away. Not a great place at all and should be shut down immediately. My mother was in their care and got mistreated by most of the staff and forgotten about alot. My mother nhad notebooks full of things on how she was mistreated.

  • Annmarie McMullin
    ★★★★★ 3 weeks ago

    This was the worst facility I ever had worked for!!! Residents were allowed to go around with urine soaked clothes dripping everywhere where people other residents and guests were walking through and staff didn't even clean it up... All staff cared about was their personal life Staff talked about other staff constantly Ants were in residence rooms because they say if residents don't want their room cleaned they don't have to.. rotting food in the rooms. Staff call off constantly The facility allows residents talk down to staff and treat them badly.. Management plays favorites to certain employees Staff doesn't clean up after themselves after their breaks in the break room. If residents ask to take a shower and it's not their shower day they are told no. Bad Bad Bad !!! This place needs to be shut down!!!

  • Lisa King
    ★★★★★ 3 months ago

    Horrible Place to work and Send Ur Love one. They don't care about the residents, they are not trained to do the work. Its needs to be closed by the state! If Ur Love one Go there, they r gona die!!! All the Staff from bottom to Top are on some kind of Drugs. They mistreat pts, steal their meds. Most pts dont get bathes like the should, they dont turn every 2 hrs, They don't change and clean them correctly. I was there 2 months and observed all this!!! Pls keep ur Family away. This is not a Good Place, no matter what they say, those ppl are not trained properly. They have no compassion or Love!!!! It's just Sad!!!! Stay away if u Love Ur Family Members!!!

  • Matthew Duncan
    ★★★★★ 5 months ago

    I dont normal post of this kinda stuff but everyone needs to know that this place is the worst place to send your loved ones they will get mistreated stolen from not cared for and left to die in there beds they dont do anything right in this place. This place also mistreats the coworkers just as bad they dont care about them. The only thing this place wants is you money thats all there after is a paycheck not the care of your loved ones. If you send you loved ones here more then less likely they will kill them. They cant even get pured food and regular food dieta straight theyll give them an apple when there supposed to eats peerade and then let them aspirate and die

  • Kaye Sandford
    ★★★★★ 9 months ago

    I wanted to tell everyone at lacrosse how i injoyed my stay i was in after open heart surgery. I was feling pretty bad and out of it for a couple of days. But the wonderful staff, was always there day and night, making sure that i was ok and that i was comfortable, and to make sure i didnt need anything. They were very good at taking care of my pain and making sure I wasn't doing anything again my doctors orders All in all they were very loving and very caring. The therapy i received there made it so i could go home with my family and i would highly recommend them to anyone who needs rehab care.

About Lacrosse Health & Rehabilitation Center

General Information

Legal Business NameFmg West Lacrosse Avenue Idaho LLC
Ownership TypeFor Profit - Individual
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareDecember 13, 1967 ()
Capacity100
Residents93
Percent Occupied93%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Lacrosse Health & Rehabilitation Center

Lacrosse Health & Rehabilitation Center was reviewed by Medicare to have a rating of 1 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Idaho Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

August 25, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmComplaintMake sure that nurse aides show they have the skills and techniques to be able to care for residents' needs.
DFewPotential for HarmComplaintOffer other nutritional food to each resident who will not eat the food served.
DFewPotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmComplaintProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmComplaintDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmComplaint1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.

November 7, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$166,855 fine
JFewImmediate JeopardyHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
JFewImmediate JeopardyHealth InspectionDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
JFewImmediate JeopardyHealth Inspection1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
FManyPotential for HarmHealth InspectionMake sure that the facility is administered in an acceptable way that maintains the well-being of each resident .
GFewActual HarmHealth InspectionEnsure that residents with limited range of motion receive appropriate treatment and services to increase range of motion or prevent further decrease in range of motion.
GFewActual HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
GFewActual HarmHealth InspectionProvide medically-related social services to help each resident achieve the highest possible quality of life.
ESomePotential for HarmHealth InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
ESomePotential for HarmHealth InspectionHave enough nurses to care for every resident in a way that maximizes the resident's well being.
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmHealth InspectionTry to resolve each resident's complaints quickly.
ESomePotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
ESomePotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmHealth InspectionProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
DFewPotential for HarmHealth InspectionProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
DFewPotential for HarmHealth InspectionAssure that each residents assessment is updated at least once every 3 months.
DFewPotential for HarmHealth InspectionDevelop a post-discharge plan with the resident and family for the resident's care after leaving the nursing home.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Lacrosse Health & Rehabilitation Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 35min
2hr 35min
ReportedExpected
CNA
55min
45min
ReportedExpected
LPN
45min
1hr 15min
ReportedExpected
RN
4hr 10min
4hr 35min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 5min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

86.2%
85.2%
85.2%
85.2%
96.6%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
96.3%
92.3%
93.6%
93.6%
95.5%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
50.0%
43.3%
48.6%
45.5%
47.3%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of low risk long-stay residents who lose control of their bowels or bladder
23.7%
18.4%
11.8%
15.4%
19.9%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of long-stay residents who received an antianxiety or hypnotic medication
13.3%
12.5%
11.3%
24.3%
18.7%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of long-stay residents whose ability to move independently worsened
24.0%
23.3%
17.6%
21.6%
17.6%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of long-stay residents who received an antipsychotic medication
16.1%
11.6%
7.2%
19.7%
14.6%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of long-stay residents whose need for help with daily activities has increased
5.1%
1.3%
3.8%
0.0%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of long-stay residents who lose too much weight
8.5%
8.7%
8.8%
12.1%
3.4%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of high risk long-stay residents with pressure ulcers
8.8%
7.9%
5.1%
3.7%
9.7%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of long-stay residents who self-report moderate to severe pain
7.0%
8.8%
0.0%
1.4%
5.0%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of long-stay residents who have depressive symptoms
1.3%
1.3%
0.0%
2.6%
3.7%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of long-stay residents with a urinary tract infection
3.7%
3.8%
1.3%
0.0%
2.6%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of long-stay residents experiencing one or more falls with major injury
5.1%
3.8%
3.0%
0.0%
2.4%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.3%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

92.1%
87.5%
91.4%
65.6%
86.8%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
76.4%
82.3%
82.3%
82.3%
84.1%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
71.0%
67.2%
64.1%
73.6%
69.0%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of short-stay residents who made improvements in function
5.8%
13.1%
11.5%
7.5%
20.3%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of short-stay residents who self-report moderate to severe pain
3.9%
1.9%
2.0%
2.2%
1.7%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of short-stay residents who newly received an antipsychotic medication
2.4%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of short-stay residents with pressure ulcers that are new or worsened



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