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Life Care Center Of Coeur D'Alene

  1. Skilled Nursing Home Facilities
  2. Idaho
  3. Coeur D Alene Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.3 / 5.0 ★★★★★

  • Melly Belly
    ★★★★★ a month ago

    My grandma passed away here and they threw all of her belongings away the same day!!! Cold and insensitive!! Her care was horrible... Im quite angry actually!!! The only good reviews I see for this company are from employees. That says something in itself. All of her phone numbers were in there and they just tossed in it the trash. How can we notify her friends and family that she passed without the phone numbers??? Despicable!!!!

  • Janet Adams
    ★★★★★ 3 months ago

    I had emergency surgery in May, 2018. After two weeks in the hospital, I had to be moved to a rehabilitation facility. Life Care was highly recommended to me from several people at the Kootenai Hospital. So, I chose this facility. What a mistake! There were 2 good aspects of my stay...the in-house physician was good and one of the evening nurses helped me a lot (I previously knew her). Other than that, my stay was horrible. Specifically the following were my issues: (1) When I arrived, I explained that I was on a specialized low fiber diet. When I was presented with a menu for my first meal (the evening I arrived), I was told I could only choose what was on the menu and they couldn't do something to meet my needs but would have to pick out what I couldn't eat. (Example: For the tuna salad, I had to pick out the onions and celery which was an impossible task. ) After a couple of days and after trying to pick at my food to eat what I could, when my husband visited, I began crying and said I was hungry. After that, my husband fixed my dinner at our house and brought it to me. I kept complaining and was told there was nothing they could do. Finally, on Friday (after I had been there 5 days), the man in charge of the kitchen visited me. I was going to be released on Sunday at noon. So, the visit was a little late and still nothing changed. (2) Because of the nature of my surgery, I could not take care of my bathroom needs without some help. I asked that a female attendant help me and that I didn't want a male sent to assist me. The first evening I was there, and I rang for help in the bathroom, a male walked into the bathroom. When I told him I wanted a female, the young kid made a verbal response of "Whoa, whoa I'm outta here." I felt this was inappropriate, as well as the kid's (he looked to me to be fairly young) appearance. He had long bushy hair and his pants were hanging down low. I never saw him again while I was there. (3) Often times, it would take a hour or longer for someone to respond to my room when I pulled the nurse's button. This happened several times during my stay. (4) It wasn't until the Friday before I was being discharged that anyone offered to help me take a shower. I also had to call my own hairdresser to come to the facility to wash my hair. (5) Another young man came to my room early one evening to help me take off the ace bandages that were wrapped around my legs to help with swelling. I was watching a documentary on World War II on TV and the young man started talking about Nazis and the swastika and making several comments about how the swastika is supposed to be used. I thought this was absolutely inappropriate comments. I cannot recommend Life Care Center to anyone. In fact, I had to insist that I be discharged because if I stayed any longer, I would not get any better. I was disappointed that any elderly person would be treated this way.

  • Heather M
    ★★★★★ a month ago

    I'd give this place negative reviews if I could. They seemed under staffed and this has created care negligence. Everytime a family member visited something was being done wrong or something that needed to be done wasn't getting done. Horrible place. Please don't send your loved ones here.

  • Kathryn Beck
    ★★★★★ 3 months ago

    Three years ago I joined the team at LifeCare and was impressed by the team's commitment to patient and resident care. This is the only place in the area I would allow my own aging parents to come for skilled therapy and nursing care if they ever had a need!

  • Amalia Vega
    ★★★★★ a year ago

    I been working life care center for 8 years is very good company

About Life Care Center Of Coeur D'Alene

General Information

Legal Business NameLake City Medical Investors LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareAugust 27, 1996 (22 years)
Capacity120
Residents83
Percent Occupied69%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Life Care Center Of Coeur D'Alene

Life Care Center Of Coeur D'Alene was reviewed by Medicare to have a rating of 3 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Idaho Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

April 20, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$8,125 fine
FManyPotential for HarmHealth InspectionTrain all employees on what to do in an emergency, and carry out unannounced staff drills.
GFewActual HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
ESomePotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.

March 18, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
FManyPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
FManyPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
GFewActual HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
ESomePotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmHealth InspectionEnsure that residents with limited range of motion receive appropriate treatment and services to increase range of motion or prevent further decrease in range of motion.
DFewPotential for HarmHealth InspectionProvide medically-related social services to help each resident achieve the highest possible quality of life.
DFewPotential for HarmHealth InspectionHonor a residents' rights as a residents of the nursing home, free of coercion and reprisal, and as citizens or residents of the United States.
DFewPotential for HarmHealth InspectionEnsure residents maintain acceptable nutritional status.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Life Care Center Of Coeur D'Alene require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 30min
2hr 25min
ReportedExpected
CNA
55min
40min
ReportedExpected
LPN
35min
1hr 5min
ReportedExpected
RN
4hr
4hr 5min
ReportedExpected
Total Nursing

This facility also provides approximately 2hr 20min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

97.0%
95.2%
95.2%
95.2%
96.6%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
94.9%
96.8%
96.6%
94.8%
95.5%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
44.1%
42.4%
42.3%
34.8%
47.3%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of low risk long-stay residents who lose control of their bowels or bladder
20.3%
22.6%
19.3%
19.6%
19.9%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of long-stay residents who received an antianxiety or hypnotic medication
12.1%
17.3%
17.2%
23.1%
18.7%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of long-stay residents whose ability to move independently worsened
12.5%
11.9%
12.5%
14.5%
17.6%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of long-stay residents who received an antipsychotic medication
12.1%
16.7%
3.6%
9.3%
14.6%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of long-stay residents whose need for help with daily activities has increased
6.8%
6.6%
3.6%
6.1%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of long-stay residents who lose too much weight
0.0%
0.0%
2.1%
2.1%
3.4%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of high risk long-stay residents with pressure ulcers
5.6%
5.6%
3.4%
3.1%
9.7%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of long-stay residents who self-report moderate to severe pain
1.7%
1.7%
1.7%
1.7%
5.0%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of long-stay residents who have depressive symptoms
5.1%
6.5%
14.0%
8.6%
3.7%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of long-stay residents with a urinary tract infection
0.0%
0.0%
3.4%
1.7%
2.6%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
0.0%
0.0%
0.0%
2.4%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.3%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

93.5%
93.4%
93.7%
94.2%
86.8%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
85.6%
93.9%
93.9%
93.9%
84.1%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
62.6%
68.2%
71.3%
72.9%
69.0%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of short-stay residents who made improvements in function
8.8%
9.1%
11.6%
11.4%
20.3%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of short-stay residents who self-report moderate to severe pain
0.7%
0.7%
0.0%
0.8%
1.7%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of short-stay residents who newly received an antipsychotic medication
0.4%
0.4%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of short-stay residents with pressure ulcers that are new or worsened



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