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Meridian Center Genesis Healthcare

  1. Skilled Nursing Home Facilities
  2. Idaho
  3. Meridian Skilled Nursing Home Facilities
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Reviews
Overall Rating 2.7 / 5.0 ★★★★★

  • Clayton Ogilvie
    ★★★★★ in the last week

    This companies new name is Creekside Transitional Care And Rehabilitation. If I could leave a 0 star rating I would. We check my grandfather Jimmy into this skilled nursing facility about 3 years ago after his Multiple Sclerosis progressed into 24 hour, advanced care. It started out organized and friendly. They sent a shuttle to pick my grandfather up at our house and take him to Genesis Meridian Care. They did not do an initial inventory sheet, we found out later, and WE had to fill out an inventory sheet. The staff started out by taking great care of him; by giving him his medication, assisting him with eating, bathing regularly, and shaving. The basic-advanced help he required (ADL). It went down hill from there!!!! The staff lost Jimmys dentures 2x, and broke the front tooth out the 3rd set. The staff all together quite putting his dentures in and they no longer fit in his mouth, requiring him to not longer be able to chew harder foods. The staff also lost MULTIPLE sets of hearing aids. The staff that does laundry switch 90% of Jimmys clothes with another client clothes OR just gave him the grungy lost/left over clothes, with holes in them, that were 3XL. Yes, we put his name on the inside of his clothes. The staff could not find his "nice/ matching/ sweat suits" we bought for my grandfather before going to Genesis Home Care. Within a year Genesis Meridian Center had over 15 different staff member that worked with my grandfather. No staff was ever consistent with the care Jimmy. I would randomly pop in and he would be SOILED, NOT SHAVEN W/ LONG DIRTY FINGERNAILS, and LONG SCRAGGLY HAIR and just left him in his room uncomfortable in his bed. After Jimmy got bed sores, the staff brought a "blow-up" mattress in. On 2 different occasions I saw "BLUE/GREEN bruises" on his temple eye!!! I talked CONSTANTLY TO THE STAFF ABOUT THESE ISSUE!!!!! THEY NEVER GOT FULLY RESOLVED. I DO NOT recommend you leaving your loved ones here at this location. The sad thing is that my grandfather lost the ability to speak. I would talk to the clients that could speak and they said the care is ummmmmm fair, to not good. When we would feed Jimmy he would eat 100% of his food..When a staff member was at the table of elderly, feeding each of them, they would chart that Jimmy would only eat 25% of his food..That's weird bc if you spent time with each client, they would probably eat all of there food as Jimmy did for us, the family. When my grandfather past a little bit ago I was give his belongings from the center. We went in later to see about his BSU blanket that was taken and not given to us; Also, his expensive wheelchair, the staff said they did not have Bc it was not on his inventory. Again I do not recommend this Center at all.

  • Caitlin Olive
    ★★★★★ 3 months ago

    Creekside is under new management as of 11/1/18 and I can tell a marked difference in resident happiness, staff satisfaction, and the feeling of the facility. It's a great place to be!

  • Dorothy Gutierrez
    ★★★★★ 8 months ago

    I was here for 3 weeks after back surgery. The staff on my floor were really good to me. They always spent time to explain things and kept me comfortable. The Activity room kept us busy with card games and Bingo. Yes, the food was cold and not all that great. But you can have food brought in.

  • Dorothy Gutierrez
    ★★★★★ 8 months ago

    The staff was friendly, up beat and cleaned with no funny smells. The Activity staff had activities that were fun. They provided live entertainment. The bad is the food. And the transportation dept. Over all this is a center with growing pains due to supply and demand. I would recommend this center for short term stays.

  • Gloria Rojas
    ★★★★★ 2 years ago

    Today was a big day for the Rojas family! My brother, is finally out of rehab and I in behalf of my family want to thank each and every staff that took such great care of my brother. They were so cheerful and helpful to him. They constantly motivated him every day and put up with his not so good days. We greatly appreciate you guys and will be highly recommending this facility. Once again, thank you on behalf of the Rojas family!

About Meridian Center Genesis Healthcare

General Information

Legal Business NameSunbridge Healthcare LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareMarch 20, 1997 (22 years)
Capacity139
Residents100
Percent Occupied72%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Meridian Center Genesis Healthcare

Meridian Center Genesis Healthcare was reviewed by Medicare to have a rating of 2 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Idaho Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

June 16, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
ESomePotential for HarmHealth Inspection1) Provide 3 meals at regular times; 2) serve breakfast within 14 hours of dinner; and 3) offer a snack at bedtime each day.
ESomePotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
ESomePotential for HarmHealth InspectionTrain all employees on what to do in an emergency, and carry out unannounced staff drills.
ESomePotential for HarmHealth InspectionTry to resolve each resident's complaints quickly.
ESomePotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
ESomePotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
ESomePotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
DFewPotential for HarmHealth InspectionKeep each resident free from physical restraints, unless needed for medical treatment.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.
DFewPotential for HarmHealth InspectionEnsure that residents are safe from serious medication errors.

April 29, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$1,170 fine
FManyPotential for HarmHealth InspectionHave a detailed, written plan for disasters and emergencies, such as fire, severe weather, and missing residents.
GFewActual HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
ESomePotential for HarmHealth InspectionTrain all employees on what to do in an emergency, and carry out unannounced staff drills.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
DFewPotential for HarmHealth InspectionGive residents a notice of rights, rules, services and charges.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmHealth InspectionReasonably accommodate the needs and preferences of each resident.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Meridian Center Genesis Healthcare require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 30min
2hr 30min
ReportedExpected
CNA
55min
45min
ReportedExpected
LPN
45min
1hr 25min
ReportedExpected
RN
4hr 10min
4hr 40min
ReportedExpected
Total Nursing

This facility also provides approximately 35min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

95.2%
94.7%
94.7%
94.7%
96.6%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
90.1%
91.3%
89.9%
87.7%
95.5%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
76.2%
-
-
-
47.3%
Q4 2016Q1 2017Q2 2017Q3 2017ID
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
8.9%
10.9%
3.8%
11.3%
19.9%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of long-stay residents who received an antianxiety or hypnotic medication
33.0%
26.6%
26.1%
22.1%
18.7%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of long-stay residents whose ability to move independently worsened
13.0%
12.1%
12.1%
14.5%
17.6%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of long-stay residents who received an antipsychotic medication
32.0%
20.4%
9.6%
7.8%
14.6%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of long-stay residents whose need for help with daily activities has increased
4.9%
3.5%
3.1%
4.9%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of long-stay residents who lose too much weight
3.1%
5.2%
6.3%
8.5%
3.4%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of high risk long-stay residents with pressure ulcers
18.0%
26.1%
13.7%
19.3%
9.7%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of long-stay residents who self-report moderate to severe pain
3.0%
3.4%
1.5%
3.3%
5.0%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of long-stay residents who have depressive symptoms
4.3%
6.2%
6.2%
6.6%
3.7%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of long-stay residents with a urinary tract infection
1.4%
1.4%
0.0%
0.0%
2.6%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of long-stay residents experiencing one or more falls with major injury
1.1%
1.0%
2.8%
1.9%
2.4%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.3%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

87.2%
86.3%
91.2%
93.6%
86.8%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
86.1%
87.0%
87.0%
87.1%
84.1%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
68.7%
66.6%
68.7%
70.1%
69.0%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of short-stay residents who made improvements in function
27.6%
27.2%
35.3%
29.4%
20.3%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.7%
1.7%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of short-stay residents with pressure ulcers that are new or worsened



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