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St Luke's Elmore Long Term Care

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Reviews
Overall Rating 2.6 / 5.0 ★★★★★

  • Brittney Frazee
    ★★★★★ a month ago

    1 star is too much. My daughter was discharged from a hospital from out of town with seizures. Was driving through to boise when she started having bloody noses and went on for awhile. Stopped in to just get checked and the nurse didnt listen, put information down wrong and when he was telling another nurse about what was going on he told her wrong info so my husband stopped in to correct him and he yelled at my husband. Awful place. Do not go here. Everything you say won't matter.

  • Cj Kaae
    ★★★★★ 2 weeks ago

    Most of the ED "doctors" are cruel and uncaring. Treat me as if I am a drug addict/dealer and talk down to me the whole time. Made me wait for hours to get results that should take 30 minutes! I have documented proof of medical issues that not only do I have but are obviously getting worse. Not once have I asked for or even hinted at needing narcotics, I have requested non-opioid help, only to be told that what I have (health issues-wise), can only be taken care of with narcotics. Uh...?)The only reason they got a 2 star is a very small select pool of doctors and MOST of the nursing staff. Actual human beings who genuinely care about their patients. If you get someone other than the select few in the ED, run, hobble, roll, crawl away anyway you can, just get out!! The joking name of this hospital, given to it years ago by the people of Mountain Home and not precipitated by me but definitely agreed with: "Kilmore" Hospital. Choose for yourself.... Good docs: Dr. Crossley, Dr. Justin Smith, Dr. Lezartay Good nurses: Aiyana, Aislinn, Sarah, Susan, Ambri, Michelle; there's a few others but those are the stand outs. If you can make it to Boise or just avoid the hospital all together, do so! (Another point against: SHARED rooms, one television, one bathroom, one remote. What about HIPAA? Privacy? You know, basic health (human) rights?

  • Joseph Sheets
    ★★★★★ 3 weeks ago

    Absolute worst hospital in entire region. Staff is rude and incompetent to the point of being dangerous. They would much rather bs and gossip than help anyone. Has the nickname killmore for a reason. One good er doctor the rest suck beyond suck.. Save your life and your time go to st lukes in boise. If you have the misfortune of being brought here get transferred out as soon as possible. Place is a nightmare. Had hoped it would get better with st lukes taking over.. Looks better but same bottom rung staff.. Be better off going to a clinic in Tijuana than this place.

  • William Tice
    ★★★★★ a month ago

    I went here for my kids a cpuple times to the er and I dont see yo much problems so far. They were middle of the night so i understand understaffing. Mountain home is not a big city so you cant expect them to keep full staff 24/7.

  • Vivian Kent
    ★★★★★ 7 months ago

    A family member was taken to Emergency at St. Luke's in Mountain Home in December. They were very professional and skilled, and saved his life. They showed him respect the entire time. Because this facility doesn't have an ICU, they had an ambulance take him to the ICU in Meridian. The ambulance personnel were also very respectful and skilled. I highly recommend St. Luke's Medical Center in Mountain Home to everyone.

About St Luke's Elmore Long Term Care

General Information

Legal Business NameSt Lukes Regional Medical Center
Ownership TypeNon Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJanuary 1, 1967 ()
Capacity38
Residents17
Percent Occupied45%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalYes
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for St Luke's Elmore Long Term Care

St Luke's Elmore Long Term Care was reviewed by Medicare to have a rating of 3 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Idaho Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

July 27, 2017 - 13 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.
DFewPotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.

April 29, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmComplaint+InspectionMake sure that the facility is administered in an acceptable way that maintains the well-being of each resident .
FManyPotential for HarmComplaint+Inspection1) Review the work of each nurse aide every year; and 2) give regular in-service training based upon these reviews.
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
FManyPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
FManyPotential for HarmHealth InspectionDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
FManyPotential for HarmHealth InspectionMaintain 15 months of resident assessments in the resident's active clinical record.
GFewActual HarmComplaint+InspectionProvide medically-related social services to help each resident achieve the highest possible quality of life.
GFewActual HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
ESomePotential for HarmComplaint+InspectionGive each resident enough fluids to keep them healthy and prevent dehydration.
ESomePotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
ESomePotential for HarmComplaint+InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
ESomePotential for HarmHealth InspectionProvide a safe, clean, comfortable and home-like environment; and allow residents to use personal belongings to the extent possible.
ESomePotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
ESomePotential for HarmComplaint+InspectionMake sure that nurse aides show they have the skills and techniques to be able to care for residents' needs.
ESomePotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
CManyPotential for Minimal HarmHealth InspectionLet residents talk to and get information from agencies acting on their behalf.
DFewPotential for HarmHealth InspectionEnsure that residents are fully informed and understand their health status, care and treatments.
DFewPotential for HarmHealth InspectionKeep each resident free from physical restraints, unless needed for medical treatment.
DFewPotential for HarmHealth InspectionKeep residents' personal and medical records private and confidential.
DFewPotential for HarmHealth InspectionTry to resolve each resident's complaints quickly.
DFewPotential for HarmComplaint+InspectionEnsure services provided by the nursing facility meet professional standards of quality.
DFewPotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
DFewPotential for HarmHealth InspectionReview or revise the resident's care plan after any major change in physical or mental health.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionProvide special eating equipment and utensils for each resident who needs them.
DFewPotential for HarmComplaint+InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmComplaint+InspectionAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmComplaint+InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of St Luke's Elmore Long Term Care require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 40min
2hr 40min
ReportedExpected
CNA
45min
35min
ReportedExpected
LPN
1hr
55min
ReportedExpected
RN
4hr 30min
4hr 5min
ReportedExpected
Total Nursing

This facility also provides approximately 2hr 20min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

-
-
-
-
96.6%
Q4 2016Q1 2017Q2 2017Q3 2017ID
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
-
-
-
-
95.5%
Q4 2016Q1 2017Q2 2017Q3 2017ID
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
-
47.3%
Q4 2016Q1 2017Q2 2017Q3 2017ID
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
-
-
-
-
19.9%
Q4 2016Q1 2017Q2 2017Q3 2017ID
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antianxiety or hypnotic medication
-
-
-
-
18.7%
Q4 2016Q1 2017Q2 2017Q3 2017ID
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose ability to move independently worsened
-
-
-
-
17.6%
Q4 2016Q1 2017Q2 2017Q3 2017ID
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antipsychotic medication
-
-
-
-
14.6%
Q4 2016Q1 2017Q2 2017Q3 2017ID
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose need for help with daily activities has increased
-
-
-
-
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017ID
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who lose too much weight
-
-
-
-
3.4%
Q4 2016Q1 2017Q2 2017Q3 2017ID
* The data for this facility for some quarters is unavailable.
Percentage of high risk long-stay residents with pressure ulcers
-
-
-
-
9.7%
Q4 2016Q1 2017Q2 2017Q3 2017ID
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who self-report moderate to severe pain
-
-
-
-
5.0%
Q4 2016Q1 2017Q2 2017Q3 2017ID
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who have depressive symptoms
-
-
-
-
3.7%
Q4 2016Q1 2017Q2 2017Q3 2017ID
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents with a urinary tract infection
-
-
-
-
2.6%
Q4 2016Q1 2017Q2 2017Q3 2017ID
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents experiencing one or more falls with major injury
-
-
-
-
2.4%
Q4 2016Q1 2017Q2 2017Q3 2017ID
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents with a catheter inserted and left in their bladder
-
-
-
-
0.3%
Q4 2016Q1 2017Q2 2017Q3 2017ID
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

100.0%
100.0%
96.6%
89.3%
86.8%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
96.8%
92.6%
92.6%
92.6%
84.1%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
-
46.8%
45.4%
-
69.0%
Q4 2016Q1 2017Q2 2017Q3 2017ID
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
9.1%
8.0%
11.5%
28.0%
20.3%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of short-stay residents who self-report moderate to severe pain
-
4.2%
0.0%
-
1.7%
Q4 2016Q1 2017Q2 2017Q3 2017ID
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of short-stay residents with pressure ulcers that are new or worsened



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