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Monte Vista Hills Healthcare Center

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Reviews
Overall Rating 4.5 / 5.0 ★★★★★

  • Eleanor Mayne
    ★★★★★ a month ago

    This is not my first stay at Monte Vista Hills. A year ago I had my first Total Knee Replacement done. After talking to several people and doing my own research I visited three local Rehab Centers including Monte Vista Hills and I chose them. My reasons were the friendliness of the Staff, the cleanliness and atmosphere of the Center, their obvious desire to help me reach my goals, and their knowledge to help me attain them. However, what convinced me the most was the way they treated and cared for each patient. I observed a Staff who demonstrated compassion and respect for every individual. Also, the teamwork was wonderful, everyone pitched in wherever and whenever needed. I was more than pleased with my care and went home feeling confident that I would do well. Fast forward one year and here I am again after my other knee was replaced. Honestly, it was like a reunion of old friends. Most of the Staff that cared for me is still here and it was nice to see familiar faces. I go home tomorrow and the care I received was excellent. The Doctor Nursing Staff, CNAs, Physical Therapy Team, Occupational Therapy Team, Laundry and Housekeeping Teams, Activities Director, Food Preparation Team, Administration, and others that I may have forgotten to mention, all worked together to make my stay as pleasant and productive as possible. If I could give them more than five stars, I would!

  • Ivan Kalensky
    ★★★★★ 4 months ago

    The best in Pocatello. Clayton runs the best show in town. Jared is top notch in Physical Therapy. Dale is great in Occupational Therapy. A great nursing staff to boot! Kelly in food service wiil try his best to fullfill your food preferences. The entire staff is both professional and accommodating. I was very satisfied with Monte Vista!

  • Rich Cartney
    ★★★★★ 7 months ago

    These people are among the most caring and competent I have had the pleasure of knowing. There is no finer place in Pocatello, and the view out the back is amazing. The deer and turkeys in the yard are fun to watch. Nobody wants to be in a facility, but if life dictates you have to, you might as well go with the best!

  • Jason Osmond
    ★★★★★ 7 months ago

    I've worked with the directors of this facility on projects here and there, and I am impressed by their dedication not only to their staff but to their patients as well. I can tell they care about the people in their facility. I would be completely secure with bringing my loved one here for rehab!

  • K.V. Kissel
    ★★★★★ 7 months ago

    The experience and the knowledge of the employees here are top notch. They care as if you are family.

About Monte Vista Hills Healthcare Center

General Information

Legal Business NameValley View Health Services, Inc.
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJanuary 1, 1967 ()
Capacity113
Residents35
Percent Occupied31%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Monte Vista Hills Healthcare Center

Monte Vista Hills Healthcare Center
was reviewed by Medicare to have a rating of 4 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Idaho Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

January 8, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaint+InspectionProvide a safe, clean, comfortable and home-like environment; and allow residents to use personal belongings to the extent possible.
CManyPotential for Minimal HarmComplaint+InspectionGive residents a notice of rights, rules, services and charges.
DFewPotential for HarmComplaint+InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.

September 12, 2014 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Payment DenialPayment denial for 46 days
---Fine$1,625 fine

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Monte Vista Hills Healthcare Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 35min
2hr 15min
ReportedExpected
CNA
50min
40min
ReportedExpected
LPN
1hr 5min
1hr 5min
ReportedExpected
RN
4hr 30min
3hr 60min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 20min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

100.0%
100.0%
100.0%
100.0%
96.7%
Q4 2015Q1 2016Q2 2016Q3 2016ID
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
100.0%
96.0%
Q4 2015Q1 2016Q2 2016Q3 2016ID
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
61.9%
60.0%
61.9%
45.8%
46.1%
Q4 2015Q1 2016Q2 2016Q3 2016ID
Percentage of low risk long-stay residents who lose control of their bowels or bladder
17.2%
14.3%
13.8%
19.4%
22.0%
Q4 2015Q1 2016Q2 2016Q3 2016ID
Percentage of long-stay residents who received an antianxiety or hypnotic medication
15.9%
10.9%
11.3%
22.5%
16.5%
Q4 2015Q1 2016Q2 2016Q3 2016ID
Percentage of long-stay residents whose ability to move independently worsened
0.0%
0.0%
0.0%
0.0%
16.5%
Q4 2015Q1 2016Q2 2016Q3 2016ID
Percentage of long-stay residents who received an antipsychotic medication
13.8%
3.6%
10.7%
10.0%
14.5%
Q4 2015Q1 2016Q2 2016Q3 2016ID
Percentage of long-stay residents whose need for help with daily activities has increased
0.0%
0.0%
0.0%
0.0%
11.7%
Q4 2015Q1 2016Q2 2016Q3 2016ID
Percentage of long-stay residents who self-report moderate to severe pain
6.9%
0.0%
6.5%
3.1%
5.6%
Q4 2015Q1 2016Q2 2016Q3 2016ID
Percentage of long-stay residents who lose too much weight
-
-
4.8%
5.0%
3.2%
Q4 2015Q1 2016Q2 2016Q3 2016ID
* The data for this facility for some quarters is unavailable.
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
5.9%
Q4 2015Q1 2016Q2 2016Q3 2016ID
Percentage of long-stay residents who have depressive symptoms
3.4%
0.0%
3.2%
6.2%
5.2%
Q4 2015Q1 2016Q2 2016Q3 2016ID
Percentage of long-stay residents with a urinary tract infection
3.3%
3.3%
3.2%
0.0%
2.9%
Q4 2015Q1 2016Q2 2016Q3 2016ID
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
0.0%
0.0%
0.0%
3.1%
Q4 2015Q1 2016Q2 2016Q3 2016ID
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2015Q1 2016Q2 2016Q3 2016ID
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

93.8%
92.5%
87.7%
93.3%
87.1%
Q4 2015Q1 2016Q2 2016Q3 2016ID
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
97.2%
90.4%
90.4%
90.4%
82.9%
Q4 2015Q1 2016Q2 2016Q3 2016ID
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
62.3%
-
58.1%
62.7%
66.0%
Q4 2015Q1 2016Q2 2016Q3 2016ID
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
5.9%
5.4%
4.9%
0.0%
20.6%
Q4 2015Q1 2016Q2 2016Q3 2016ID
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
2.7%
1.4%
Q4 2015Q1 2016Q2 2016Q3 2016ID
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
1.5%
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016ID
Percentage of short-stay residents with pressure ulcers that are new or worsened



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