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Franklin County Transitional Care

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Reviews
Overall Rating 2.8 / 5.0 ★★★★★

  • Trent Boot
    ★★★★★ 2 months ago

    As a patient with brain cancer and multiple types of epilepsy I have been in their ER 3 times within the last 7 months and I am rather dissatisfied. One of my complaints is that I did not receive written discharge instructions for ANY of my visits despite my cognitive deficits and poor health. I, and everyone I know, have always received discharge instructions in writing (typed on paper) from other hospitals/ERs regardless of why the patient had visited the hospital/ER. Logan Regional, Oneida County, Portneuf Medical Center, and many others will provide the written discharge instructions and do so even without any request, that is simply standard in medical care. I spoke about this matter with regular staff behind the front desk after my first visit, and my second visit and yes... also after my third visit. These ladies were initially hesistant, especially since the matter isn't part of their positions, but they eventually appeared to agree that there should indeed be a policy in which all hospital patients will always receive discharge instructions on paper. During my discussion with these two nice ladies, a third lady came out but she was rather rude. She began to speak over me and argue that discharge instructions are not mandatory as there was no policy within their facility and she refused to provide me with ANY information for any other staff member who would have a higher position than her. FCMC, if you read this and don't believe me... just watch your surveillance from this afternoon (around 4:00pm on 3/21). This was ridiculous, especially since I was being very kind and mentioned I just wanted to see future patient visits be handled more properly. Another issue is that I have had to wait a couple weeks after each visit in order to receive reports on what the reason for visit/diagnosis took place, what treatment took place, which doctor/nurse provided the treatment, etc... Grrrr..... moving on..... Both the doctor and the nurse I saw on my last ER visit, just a couple days ago, were rather unpleasant and I of course don't know their names due to the condition of my health during my visit and the fact that I did not receive written discharge instructions. Furthermore, I still must wait another week or two, before they finish their reports allowing me to obtain additional information. There's a few more things I could complain about but on a positive note... as far as I can remember, every other staff member I have interacted with at least seemed to be friendly. Unfortunately, my emergency health situations can prevent me from being able to choose to travel further distances in order to obtain better emergency healthcare. In my opinion: if your health condition will allow you to travel elsewhere...... DO SO!!! I hope you could at least travel to Logan, UT or even Malad City, ID as I believe they both provide much better services..... I am no pro but I have visited both of those many many times. Good Luck!!!

  • Connie Reaves
    ★★★★★ 11 months ago

    This should be called Franklin County Medical center & resort. I've worked in hospitals for 28 years, & I can tell you this is one of the best. Very clean. Quick responses to request. Efficient & friendly. Wonderful food. Even though it was a somewhat painful procedure, I thoroughly enjoy my 2 day stay.

  • Samberly Westover
    ★★★★★ 7 months ago

    I took my daughter in with the broken arm. When all said and done she still had a crooked arm and a big Bill to boot.

  • Heather Daley
    ★★★★★ a month ago

    I love the caring environment and staff

  • shannon barfus
    ★★★★★ a year ago

    My daughter passed away, and even though I've contacted numerous times regarding the "bill" to get automatic payments set up, they have not done so, and now are suing me. I have left them my account number and routing number, and instead of notifying me of any issues, if they even had any, they told me to deal with the law firm. Had this been any other situation, it would be different. This is over the death of my daughter, and I feel this is the most heartless and cruel thing to do to a family by a hospital.

About Franklin County Transitional Care

General Information

Legal Business NameFranklin County Medical Center
Ownership TypeGovernment - County
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareOctober 1, 1975 (43 years)
Capacity35
Residents28
Percent Occupied80%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalYes
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Franklin County Transitional Care

Franklin County Transitional Care was reviewed by Medicare to have a rating of 4 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
* Data not availableStaff Rating
* Data not availableRN Staff Rating

Overall Ratings of Idaho Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

September 21, 2017 - 8 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmHealth InspectionListen to the resident groups and act on their complaints and suggestions that affect resident care and life.
DFewPotential for HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.
DFewPotential for HarmHealth InspectionMake sure that nurse aides show they have the skills and techniques to be able to care for residents' needs.
DFewPotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
DFewPotential for HarmHealth InspectionLet residents refuse treatment, refuse to take part in an experiment, or formulate advance directives.

June 9, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionUse a registered nurse at least 8 hours a day, 7 days a week.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionMake sure that nurse aides show they have the skills and techniques to be able to care for residents' needs.
DFewPotential for HarmHealth InspectionProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
BSomePotential for Minimal HarmHealth InspectionProvide housekeeping and maintenance services.

March 13, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$1,105 fine

Staffing Levels Per Resident per Day

Data Not Available

Quality Measures for Long Stay Residents

100.0%
100.0%
100.0%
100.0%
96.6%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
100.0%
95.5%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
-
47.3%
Q4 2016Q1 2017Q2 2017Q3 2017ID
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
56.2%
44.8%
41.7%
48.1%
19.9%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of long-stay residents who received an antianxiety or hypnotic medication
12.7%
29.6%
-
40.9%
18.7%
Q4 2016Q1 2017Q2 2017Q3 2017ID
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose ability to move independently worsened
18.2%
27.6%
29.2%
25.9%
17.6%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of long-stay residents who received an antipsychotic medication
6.7%
34.6%
18.2%
19.2%
14.6%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of long-stay residents whose need for help with daily activities has increased
9.1%
7.1%
4.2%
3.7%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of long-stay residents who lose too much weight
12.5%
9.5%
-
-
3.4%
Q4 2016Q1 2017Q2 2017Q3 2017ID
* The data for this facility for some quarters is unavailable.
Percentage of high risk long-stay residents with pressure ulcers
3.1%
0.0%
0.0%
5.8%
9.7%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of long-stay residents who self-report moderate to severe pain
12.9%
24.0%
12.5%
22.2%
5.0%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of long-stay residents who have depressive symptoms
3.0%
10.7%
4.2%
0.0%
3.7%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of long-stay residents with a urinary tract infection
0.0%
0.0%
0.0%
3.7%
2.6%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of long-stay residents experiencing one or more falls with major injury
10.7%
4.9%
3.8%
6.4%
2.4%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.3%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

-
-
100.0%
-
86.8%
Q4 2016Q1 2017Q2 2017Q3 2017ID
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
72.7%
-
-
-
84.1%
Q4 2016Q1 2017Q2 2017Q3 2017ID
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
-
-
-
-
69.0%
Q4 2016Q1 2017Q2 2017Q3 2017ID
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
-
-
25.0%
-
20.3%
Q4 2016Q1 2017Q2 2017Q3 2017ID
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who self-report moderate to severe pain
-
-
-
-
1.7%
Q4 2016Q1 2017Q2 2017Q3 2017ID
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who newly received an antipsychotic medication
-
-
-
-
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017ID
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents with pressure ulcers that are new or worsened



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