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Twin Falls Center

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Reviews
Overall Rating 1.9 / 5.0 ★★★★★

  • Kendra Smith
    ★★★★★ 4 months ago

    My mother-in-law has been in Twin Falls Center for almost a year now. We really appreciate the staff at Twin Falls Center. They are hard working and the nurses are great. Anything we ask for, gets done. These nurses and staff members go the extra mile for my mother-in-law and it is greatly appreciated. I would not hesitate to recommend Twin Falls Center to someone in need of quality care for their loved one.

  • Anita Winningham
    ★★★★★ 2 months ago

    Comments on therapy at Twin Falls Care by Anita Winningham after my 3rd stay here in 2017. Speech, Physical and Occupational therapy staff are very thorough, professional and willing to help in all circumstances. One of the main reasons people come here is for the Therapy Department in my opinion. July 26, 2017 Thank you kindly for this service and these dedicated therapists.

  • Rosy Vargas
    ★★★★★ 4 months ago

    This place is like hell. My grandpa has to stay here and so far all that we've seen and heard is horrible. The nurses are a joke and so is the supposed service they give. We have seen the nurses laughing, making fun of and not feeding the patients. One guy here was asking for his food and the nurses started mimicking him and laughing, one of them said " No, we aren't going to give you any food." So yeah don't trust them with your loved ones and family members.

  • Zach Dudley
    ★★★★★ 4 months ago

    I have a loved one that was staying here and they treated her with no respect. There was so much neglect and these people are the most unprofesional "caregivers" we have ever seen. Do not let you loved ones go to this facility

  • Rena Kelsey
    ★★★★★ 11 months ago

    I wish i could give it a negative star system. Like a black hole button. Many elderly stay at this facility for a longer period of time. My grandfather's room was empty and desolate. His depression hit an all time low at this faculty due to the lack of comfort. My grandfather refused to eat the food due to lack of "what was called food". The toilets are low seating toilets which are completely uncalled for in a "rehab center". There is no comfort and happiness in this place. It reads boredom and depression. DO NOT place your loved ones here. EVER.

About Twin Falls Center

General Information

Legal Business NamePeak Medical Of Idaho LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareMarch 10, 1988 (30 years)
Capacity116
Residents61
Percent Occupied53%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Twin Falls Center

Twin Falls Center was reviewed by Medicare to have a rating of 3 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Idaho Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

August 11, 2017 - 7 months ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmComplaint+Inspection1) Protect current or future residents from giving up their Medicaid or Medicare benefits; or 2) follow federal rules for admissions.
GFewActual HarmComplaint+InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
GFewActual HarmComplaint+InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
ESomePotential for HarmComplaint+InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
ESomePotential for HarmComplaint+InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
ESomePotential for HarmComplaint+InspectionMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
ESomePotential for HarmComplaint+InspectionEnsure services provided by the nursing facility meet professional standards of quality.
DFewPotential for HarmComplaint+InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmComplaint+InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
DFewPotential for HarmComplaint+Inspection1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
DFewPotential for HarmComplaint+InspectionDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
DFewPotential for HarmComplaint+InspectionReasonably accommodate the needs and preferences of each resident.
DFewPotential for HarmComplaint+InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
DFewPotential for HarmComplaint+InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
DFewPotential for HarmComplaint+InspectionProvide a safe, clean, comfortable and home-like environment; and allow residents to use personal belongings to the extent possible.
DFewPotential for HarmComplaint+InspectionAllow residents the right to participate in the planning or revision of care and treatment.

July 28, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaint+InspectionMake sure menus meet the resident's nutritional needs and that there is a prepared menu by which nutritious meals have been planned for the resident and followed.
ESomePotential for HarmComplaint+InspectionListen to the resident groups and act on their complaints and suggestions that affect resident care and life.
ESomePotential for HarmComplaint+InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
ESomePotential for HarmComplaint+InspectionImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DFewPotential for HarmComplaint+InspectionMake sure each resident has 1) at least one window to the outside in a room; 2) a room at or above ground level; 3) adequate bedding; 4) furniture that meets the resident's needs; or 5) adequate closet space.
DFewPotential for HarmComplaint+InspectionKeep complete, dated laboratory records in the resident's file.
DFewPotential for HarmComplaint+InspectionEnsure that residents are safe from serious medication errors.
DFewPotential for HarmComplaint+InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
DFewPotential for HarmComplaint+InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
DFewPotential for HarmComplaint+InspectionLet residents refuse treatment, refuse to take part in an experiment, or formulate advance directives.
DFewPotential for HarmComplaint+InspectionMake sure that residents receive treatments/services to maintain or improve their ability to care for themselves.
DFewPotential for HarmComplaint+InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Twin Falls Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 30min
2hr 30min
ReportedExpected
CNA
1hr
45min
ReportedExpected
LPN
45min
1hr 20min
ReportedExpected
RN
4hr 15min
4hr 35min
ReportedExpected
Total Nursing

This facility also provides approximately 30min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

98.4%
100.0%
100.0%
100.0%
96.6%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
95.8%
100.0%
97.5%
97.6%
95.5%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
66.7%
71.4%
-
-
47.3%
Q4 2016Q1 2017Q2 2017Q3 2017ID
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
11.4%
15.4%
8.6%
8.8%
19.9%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of long-stay residents who received an antianxiety or hypnotic medication
22.6%
33.9%
18.6%
19.0%
18.7%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of long-stay residents whose ability to move independently worsened
10.4%
9.1%
10.0%
12.2%
17.6%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of long-stay residents who received an antipsychotic medication
23.8%
10.5%
8.6%
2.9%
14.6%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of long-stay residents whose need for help with daily activities has increased
4.2%
2.4%
5.1%
2.5%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of long-stay residents who lose too much weight
10.0%
5.3%
5.7%
13.2%
3.4%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of high risk long-stay residents with pressure ulcers
13.9%
9.7%
3.3%
10.1%
9.7%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of long-stay residents who self-report moderate to severe pain
2.3%
2.3%
0.0%
0.0%
5.0%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of long-stay residents who have depressive symptoms
4.2%
2.3%
0.0%
0.0%
3.7%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of long-stay residents with a urinary tract infection
2.1%
2.3%
2.5%
4.9%
2.6%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of long-stay residents experiencing one or more falls with major injury
2.6%
0.0%
0.0%
3.5%
2.4%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.3%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

85.4%
92.3%
97.5%
96.8%
86.8%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
90.6%
96.9%
96.9%
96.9%
84.1%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
87.0%
80.6%
75.8%
81.0%
69.0%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of short-stay residents who made improvements in function
27.1%
24.2%
22.3%
16.7%
20.3%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of short-stay residents who self-report moderate to severe pain
0.9%
2.2%
3.7%
5.1%
1.7%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017ID
Percentage of short-stay residents with pressure ulcers that are new or worsened



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