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Transitional Care Of Arl Hts

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  2. Illinois
  3. Arlington Heights Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.5 / 5.0 ★★★★★

  • g r
    ★★★★★ 3 months ago

    My 96 year old mom came over to this facility as a private pay due to the fact that my brother was unaware of her secondary insurance. The day before the money was collected, I called the facility to let them know my mom had a secondary insurance policy that would pay for her stay there. I was told by Chris in admitting " no they won't ". That week I contacted my mom's insurance to verify once again that they would pay and called back to Chris to insist they contact my mom's insurance. It has now been 4 months, countless calls to insurance and this facility. And now they have received money from our insurance( not all of it because they don't send in the right bills) and they are still holding onto our $4900.00. This has been a nightmare for us!! This should never have even happened had the intake person contacted our insurance company from the moment I spoke with her. Also, the facility is beautiful on the outside, great rooms, nice tvs, a refrigerator, but staff on the floor is slim and overworked. If you bring an elderly person here you best be around for therapy. My mom acquired bruises on her legs from leg weights and when she left the facility her fractured pelvis was healing but she could hardly walk due to severe sciatica from strained muscles which then took us to another doctor. And if you should still decide to bring an elderly person here, a camera in their room would be a good idea.

  • Lisa S
    ★★★★★ a month ago

    Therapy is great. Care on the other hand is not. My mother has had to sit in her diaper for an hour for someone to come change it several times and was sick for three days and no one addressed it. She was also assigned a dr and never saw them and they have screwed up her meds and one day forgot to give her one of her doses. Don't go here unless you only need therapy. They are completely understaffed. My advise to them is if you don't have the staff to care for your patients only accept the amount you have staff to care for.

  • Linda Ward
    ★★★★★ 5 months ago

    I highly recommend this Rehab center! It's clean, and pleasant! Everyone is so wonderful! It's by far not a nursing home. Not long term, so everyone is welcome to do a quick transition back to life again. ?? Love, Love, this place!!!!

  • Kerry Wochnik
    ★★★★★ 5 months ago

    I am sorry to say our experience has been not been favorable so far. The staff is stretched way too thin. You can push the button and wait or push the button and go to the nurse station and wait some more. The staff is friendly but overworked and they are trying their best for the most part. We are less than a week into a stay for a family member and it's not clear who is in charge at any given moment in time. As stated below from another review you have to explain over and over what the challenges are for your family member. Training is an issue as they do not appear to have the time to read the information that is on the portable workstation/IPAD. They have instructions on how to administer the medication that were not followed right in front of me. I stopped the person, they showed me the notes on the workstation/IPAD and said "I am sorry I did not see that" (even though it was clearly written). They need to communicate better as a team and hand off a patient from shift to shift like they do at the hospital. I can't imagine what happens to folks that do not have a family member available to keep an eye on things. The staff is trying but they need the management team to step up and provide adequate staffing so they can work with each patient instead of rushing from room to room trying to keep up. The facility is very nice but the experience is about the same as many other places in the area and we have been to many on the north shore over the past 15 years. Unfortunately, they are overworked and understaffed. I hope I can add a positive update before our family member can leave here but I am not optimistic that things will change quickly based on similar comments from others people that were posted 6+ months ago.

  • Lisa
    ★★★★★ 9 months ago

    This place is amazing! The staff is fantastic. The rooms are beautiful. Even the food is excellent. My sister-in-law received the best care and is now home after a major back surgery and successful rehab. My family is grateful for the wonderful care she received. We will recommend this facility to everyone.

About Transitional Care Of Arl Hts

General Information

Legal Business NameTransitional Care Center Of Arlington Heights LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareDecember 18, 2015 (3 years)
Capacity120
Residents65
Percent Occupied54%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Transitional Care Of Arl Hts

Transitional Care Of Arl Hts was reviewed by Medicare to have a rating of 4 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Illinois Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

January 13, 2017 - 17 months ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionTrain all employees on what to do in an emergency, and carry out unannounced staff drills.
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionGive proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible.

June 29, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintLet residents refuse treatment, refuse to take part in an experiment, or formulate advance directives.

November 17, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth Inspection1) Receive registry verification that a nurse aide has met the required training and skills that the State requires; and 2) ensure nurse aides receive the required retraining after 24 months if nursing related services were not provided for monetary compe

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Transitional Care Of Arl Hts require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 30min
2hr 25min
ReportedExpected
CNA
35min
50min
ReportedExpected
LPN
2hr 10min
1hr 40min
ReportedExpected
RN
5hr 15min
4hr 55min
ReportedExpected
Total Nursing

This facility also provides approximately 4hr 60min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

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92.8%
Q4 2016Q1 2017Q2 2017Q3 2017IL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
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91.3%
Q4 2016Q1 2017Q2 2017Q3 2017IL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
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44.5%
Q4 2016Q1 2017Q2 2017Q3 2017IL
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
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21.6%
Q4 2016Q1 2017Q2 2017Q3 2017IL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antianxiety or hypnotic medication
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17.1%
Q4 2016Q1 2017Q2 2017Q3 2017IL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose ability to move independently worsened
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19.3%
Q4 2016Q1 2017Q2 2017Q3 2017IL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antipsychotic medication
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14.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose need for help with daily activities has increased
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7.9%
Q4 2016Q1 2017Q2 2017Q3 2017IL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who lose too much weight
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5.8%
Q4 2016Q1 2017Q2 2017Q3 2017IL
* The data for this facility for some quarters is unavailable.
Percentage of high risk long-stay residents with pressure ulcers
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4.1%
Q4 2016Q1 2017Q2 2017Q3 2017IL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who self-report moderate to severe pain
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18.8%
Q4 2016Q1 2017Q2 2017Q3 2017IL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who have depressive symptoms
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3.7%
Q4 2016Q1 2017Q2 2017Q3 2017IL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents with a urinary tract infection
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3.4%
Q4 2016Q1 2017Q2 2017Q3 2017IL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents experiencing one or more falls with major injury
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2.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents with a catheter inserted and left in their bladder
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-
-
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0.4%
Q4 2016Q1 2017Q2 2017Q3 2017IL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

90.9%
81.6%
78.5%
84.7%
76.0%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
80.2%
80.5%
80.6%
80.6%
73.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
62.9%
62.0%
57.9%
63.3%
64.3%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who made improvements in function
4.9%
3.5%
1.8%
1.6%
11.0%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who self-report moderate to severe pain
0.8%
1.3%
1.2%
2.0%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who newly received an antipsychotic medication
0.2%
0.3%
0.5%
0.8%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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