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Symphony Of Orchard Valley

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Reviews
Overall Rating 3.4 / 5.0 ★★★★★

  • Richard White
    ★★★★★ 2 years ago

    Well... Where should i begin... When i first came to Countryside... I was told that i weighed 120 lbs. At Christmas time... before i came here... i was told that i only had 3 days to live. But something inside me wanted to live. To get on the dance floor again. And so... I decided in my head that i was going to do that. But how. I could not walk at the time. And it looked as if i would never walk again. The hospital had an alarm on the bed so that if i fell out, the alarm would go off. Oh no. How was i going to learn how to walk again if i tried to do it on my own. And so... there i laid. Day after day. Until one day. I was told of a place called Countryside. What was that? It was all new to me and i did not know what they were talking about. But i did not want the new place to have to help me because i said to myself that i was goig to walk. And.... I did. One step at a time at first. And the buzzer would keep going off when i tried. And they would come running to see if i fell. I did once on the first attempt. Well, actually I got on the ground on purpose to see if i could get back up by myself. I could not. Things did not look good for me at that point. So that you know, this all happened before i came to Countryside. I kept trying to walk. The buzzer kept going off. They kept running in. But they never saw me on the floor again. I was notvery good at walking. But at least i did not fall back down. And then i came to Countryside. December 22nd, 2014. Jusr before Christmas. I was so nice to see the Santa Clause in the main lobby. And how happy everyone seemed to be. That di a lot for my outlook because of the atmosphere of caring. I began to eat. At first, they had me on mechanical food. Uh..... um.... well... i wanted to eat normal food to put back on the weight. And you know what? Anne Harris allowed me to have normal food. Oh Boy... It was much better than the food at the hospital. And my appitite was returning. Oh Great News For Richard... (hehe). Anyway... I started with 6 bowls of Rice Krispies every morning... You should have seen the look on Whitneys face when she passed by... as i stuffed my face with the delishious food. "MORE PLEASE"... I said at first... making it 8 bowls... But i only did that for 3 days, and then went back down to 6 bowls. Then i met Marty. What a sweetheart. She would work with me to get me to walk. Even when i did not feel like working out that day... She would come to my bedside and work with me. I owe her so much... and everybody in that department. They were ALL... SO WONDERFUL. Slowly my weight began to go up. I was weighted 3 times a week. Tammy... Kris... Danelle... and others were always there to make sure i kept my doctors appointments... and my medicine given in stages to insure a successful treatment. Everybody here deserves a raise. But they say they don't. They love what they do. And it shows. Well... i am sitting in Whitney's office right now as i write this, and i dont want to keep her from others who might need her. She just left for a minute to check on something and she really deserves a raise. She is such a sweetheart. Well... I will make a long story short to giv her time to do her job... plus the others who work in this office. They are all so very busy taking care of everyone. I hear them running in the middle of the night to check on someone who has fallen. I saw them get cussedout because of something other are confused about which is not Countryside's fault. They are the cream of the crop... I owe them so much... I owe them... My Life. With love for Countryside Care Center Your Friend Forever Richard

  • ????? ??a?
    ★★★★★ a year ago

  • Johnnie Jones
    ★★★★★ a year ago

  • Sally Hellgren
    ★★★★★ a year ago

  • Sylia Bernal
    ★★★★★ 3 years ago

About Symphony Of Orchard Valley

General Information

Legal Business NameSymphony Countryside LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareNovember 1, 1983 (34 years)
Capacity203
Residents179
Percent Occupied88%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Symphony Of Orchard Valley

Symphony Of Orchard Valley
was reviewed by Medicare to have a rating of 2 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Illinois Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

November 10, 2016 - 12 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintHave enough nurses to care for every resident in a way that maximizes the resident's well being.
ESomePotential for HarmComplaintAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
DFewPotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

October 18, 2016 - 13 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

September 27, 2016 - 14 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaint1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
DFewPotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

August 26, 2016 - 15 months ago

 Residents AffectedSeveritySource/TypeDescription
---Payment DenialPayment denial for 10 days
ESomePotential for HarmHealth InspectionProvide activities to meet the interests and needs of each resident.
CManyPotential for Minimal HarmComplaint+InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
DFewPotential for HarmComplaint+InspectionReasonably accommodate the needs and preferences of each resident.
DFewPotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
DFewPotential for HarmHealth Inspection1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

May 5, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.

March 24, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure residents maintain acceptable nutritional status.
DFewPotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

October 22, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

September 30, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

June 18, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Symphony Of Orchard Valley require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 30min
2hr 35min
ReportedExpected
CNA
20min
35min
ReportedExpected
LPN
30min
1hr
ReportedExpected
RN
2hr 20min
4hr 15min
ReportedExpected
Total Nursing

This facility also provides approximately 25min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

94.4%
90.0%
90.0%
90.0%
92.8%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
76.7%
73.5%
69.6%
68.3%
91.7%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
42.7%
45.7%
43.1%
35.1%
43.3%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
9.0%
8.1%
9.0%
6.8%
22.4%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
35.4%
20.4%
23.8%
26.7%
17.1%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents whose ability to move independently worsened
14.5%
13.9%
14.0%
11.5%
19.7%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents who received an antipsychotic medication
9.1%
11.0%
13.2%
13.5%
15.0%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents whose need for help with daily activities has increased
0.0%
0.0%
0.0%
0.0%
5.8%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents who self-report moderate to severe pain
10.4%
4.3%
4.4%
0.6%
7.6%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents who lose too much weight
4.3%
5.1%
2.9%
1.4%
6.1%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of high risk long-stay residents with pressure ulcers
12.3%
8.1%
9.0%
5.8%
18.8%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents who have depressive symptoms
0.0%
0.0%
0.0%
1.2%
4.4%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents with a urinary tract infection
0.6%
2.5%
3.7%
3.6%
3.4%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents experiencing one or more falls with major injury
0.7%
1.2%
0.6%
0.6%
3.2%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents with a catheter inserted and left in their bladder
1.8%
1.2%
0.6%
0.6%
0.6%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

32.8%
32.2%
33.9%
42.2%
76.4%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
77.6%
33.3%
33.3%
33.3%
74.2%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
54.7%
64.3%
62.2%
53.0%
60.3%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of short-stay residents who made improvements in function
2.7%
0.0%
0.0%
1.6%
14.1%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of short-stay residents who self-report moderate to severe pain
5.1%
1.7%
0.0%
0.0%
2.4%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of short-stay residents who newly received an antipsychotic medication
0.8%
0.8%
1.4%
1.5%
1.3%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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