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Alden Valley Ridge Rehab & Hcc

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Reviews
Overall Rating 1.3 / 5.0 ★★★★★

  • ★★★★★ 5 months ago

    Horrible overcrowded and understaffed. My mother was supposed to stay there for transitional therapy. I got her out of there the next day when I saw the poor care she was receiving. Improperly working oxygen concentrator with a line not long enough to use the washroom,not getting the correct medicine, a dirty room looking more like a jail cell than a rehab facility. The gripes can go on and on. And that was not even 24 hours. As others have said, the whole building smells like urine, and the food tasted about as bad as it looked. Read today they are being sued for negligence, so take that for what it is. My advice...look at other facilities because I would not feel safe having any loved one that needs care in a place like that. When in less than 24 hours you realize you are able to care for someone better than the "professionals" in charge of this place...well that says it all. If you have a loved one that needs transitional care, their marketing liaison Helene Conroy will make alot of promises like a car salesman...and won't call you back like she says if you have problems.

  • ★★★★★ 4 months ago

    Staff is rude and very understaffed. Dont let the basement fool you. Basement looks cute but nothing is ever open. And the patient's rooms are cramped and very out dated, very dirty to top it off. They need new bedding sheets. Looking for another place to get my uncle out of there as soon as possible.

  • ★★★★★ 6 months ago

    Horrible facility! Smells of urine!! They didn't noticed my grandpa had pneumonia and uti. I visit after 1 week of seeing him and he went down hill so fast since he got there. Do not let them kill your family members.

  • ★★★★★ a year ago

    suffering, disregard, 30min response to emergency cord, food that you would not feed to the worse depraved criminal . floor cleaned once a week even if some one pooped on it ( pick up poop w:paper towel keep going ) I know because I came for 2 weeks rehab due to weakness from fall and chf. Have been here a month due to short staff

  • ★★★★★ a year ago

    MY SON CAME ALL THE WAY FROM MYRTLE BEACH SC TO PICK UP HIS FATHER ERIC JONES WHO IS THE THIS REHABILITION CENTER DYING WITH CANCER. MY KIDS DAD WAS GIVING A COUPLE DAYS TO LIVE SO MY YOUNGEST SON WHO IS 28 YEARS OLD CAME THERE TO GET HIS DAD. MY SON DONT HAVE ANYWHERE TO GO FOR TONIGHT SO HE WANTED TO STAY WITH HIS DAD UNTIL THEY PLANE LEAVE AT 7 SATURDAY MORNING AND CRIS RAGGAS SAID THE MANAGER SAID THAT MY SON COULDNT STAY IN THE LOBBY SO THEY MADE MY SON LEAVE AND HE HAVE NOWHERE TO GO. PLANE TICKETS FOR MY SON AND HIS DAD WAS EXPENSIVE BUT MY SON WANTS TO BRING HIS DAD HOME WITH US FOR HIS LAST DAYS.I PRAY NOTHING HAPPENS TO MY SON

About Alden Valley Ridge Rehab & Hcc

General Information

Legal Business NameAlden-Valley Ridge Rehabilitation And Health Care Center, Inc.
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJune 2, 1979 (38 years)
Capacity207
Residents180
Percent Occupied87%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Alden Valley Ridge Rehab & Hcc

Alden Valley Ridge Rehab & Hcc
was reviewed by to have a rating of 3 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Illinois Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

July 8, 2016 - 17 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionProvide activities to meet the interests and needs of each resident.
ESomePotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
ESomePotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

June 6, 2016 - 18 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

March 4, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintKeep all essential equipment working safely.

August 13, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.

August 5, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaint+InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .

June 15, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

December 30, 2014 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmComplaintDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

December 11, 2014 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintPrepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature.
DFewPotential for HarmComplaintDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Alden Valley Ridge Rehab & Hcc require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 30min
2hr 30min
ReportedExpected
CNA
25min
40min
ReportedExpected
LPN
45min
60min
ReportedExpected
RN
2hr 45min
4hr 5min
ReportedExpected
Total Nursing

This facility also provides approximately 25min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

95.1%
98.3%
98.3%
98.3%
92.8%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
92.4%
92.5%
93.5%
92.2%
91.7%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
59.4%
61.8%
60.6%
59.3%
43.3%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
18.1%
21.9%
16.4%
15.2%
22.4%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
13.3%
11.9%
11.4%
13.8%
17.1%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents whose ability to move independently worsened
19.5%
20.0%
21.4%
22.3%
19.7%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents who received an antipsychotic medication
12.3%
12.0%
10.4%
12.6%
15.0%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents whose need for help with daily activities has increased
2.5%
0.0%
0.6%
0.0%
5.8%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents who self-report moderate to severe pain
7.0%
7.0%
10.7%
10.8%
7.6%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents who lose too much weight
4.0%
6.2%
5.3%
4.6%
6.1%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of high risk long-stay residents with pressure ulcers
2.0%
3.3%
2.0%
1.9%
18.8%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents who have depressive symptoms
0.0%
0.0%
1.8%
0.6%
4.4%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents with a urinary tract infection
5.2%
5.2%
5.3%
6.0%
3.4%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents experiencing one or more falls with major injury
2.9%
1.5%
3.6%
3.2%
3.2%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.6%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

33.3%
44.3%
39.7%
37.9%
76.4%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
52.1%
53.8%
53.8%
53.8%
74.2%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
-
-
71.5%
80.1%
60.3%
Q4 2015Q1 2016Q2 2016Q3 2016IL
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
6.1%
0.0%
1.5%
1.7%
14.1%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
6.5%
5.4%
6.1%
2.4%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of short-stay residents who newly received an antipsychotic medication
1.5%
0.0%
0.0%
0.8%
1.3%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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