Meadowbrook Manor
Contact Information
431 West Remington BoulevardBolingbrook, IL 60440
Phone: (630) 759-1112
County: Will
Photos
Reviews
Overall Rating 2.1 / 5.0 ★★★★★
-
Joe Durepos★★★★★ a year ago
We had to discharge my mother on Christmas Eve from a local hospital , after being given 24 hours on the holiday weekend to find a rehab unit with an open bed that could accept her. We had two lists, one provided by the hospital and one provided by an employee service from work. We called facilities within a radius of our home that were close. We visited three, spoke to six, but because of the holiday weekend, it was difficult to reach admissions staff. Meadowbrook Manor in Bolingbrook didn't have a room available right away, but a guest was leaving soon. Ralph, the Meadowbrook Administrator, suggested that after visiting the other facilities we wanted to bring her there, he would fix a temporary room for her. We did end up feeling better about Meadowbrook Manor after visiting the other two facilities. We called Ralph on Christmas Eve day and he was driving the dialysis van because he didn't want to ask staff to work on Christmas Eve. He was good to his word, and got a room ready. We moved my mother during a very cold, snowy Christmas Eve night. It was the right decision, the care my mother has received is compassionate, kind professional care. The staff have been wonderful. Ralph has stayed involved, the Director of Resident Services, Erwin, has been great. They all have helped my family make the best of a difficult situation, and we are all very grateful. I read these other reviews and wonder what facility they're talking about because our experience has been five star all the way.
-
Tiffany Shadley Haul Kinda Girl★★★★★ 9 months ago
This place is horrible!!!!They are understaffed.&They are so rude on the first floor.DO NOT BRING YOUR LOVED ONES HERE THIS PLACE IS HORRIBLE.THE. NURSES ON THE FIRST FLOOR ARE JUST RUDE AND THEY DONT DO THERE JOB RIGHT. And to make matters worse my grandma now has passed away, the third floor is where she passed away at, I went there to say goodbye to my grandma she was on her dying death bad she couldn't even respond to me they came into the room and so rudely as I was reading a goodbye letter to my grandmother kept asking me what my name was, they only gave me less than 30 seconds with my grandmother told me I had to leave because the power of attorney said I wasn't allowed up at the hospital. Because two weeks prior to me coming there I came to see my grandmother and she was sitting in her own feces and that it was everywhere and I asked the nurse if he can change her and he laughed at me so I told on him I called the health department I called everybody I could to try to make my grandma as comfortable as she could be. As soon as they found out I called the health department they were very upset I called the health department. A few days later after I called the health department and everybody that I could on this place my grandmother passed away. I do not recommend anybody to bring their family members to this place this place should be shut down at night time it's like a jungle it's like horrible they are so understaffed there's people sitting in their own bathroom for days the place is always dirty they treat people horrible I've seen nurses hits other patients right in front of me and my family members while we were on a visit I have seen them be violence and swearing at patience I also have on video tape 20 minutes long of the workers being disrespectful about the patients so I have proof I have stated facts and that place is absolutely horrible in my opinion do not bring your family there if you love them. In my personal opinion this place should be shut down.
-
Rose Nickles★★★★★ a year ago
Our friend is receiving temporarily respite care at Meadowbrook. Four of visited her this after and we were sickened to notice very strong disgusting urine odour in the entire 2nd floor hallway. When we left we had to cover our nose and face and hold our breath to not get sick. I mentioned this to one of the staff members. I hope this has been resolved. This place needs to be condemned. I gave one star but it should be -5stars. Very disappointed.
-
Elizabeth Fox★★★★★ 2 years ago
My mom was here for about a year and a 1/2. She started out in rehab and then moved to long term care due to her ailing health. I believe they did they bast job possible. The nurses were ALWAYS very friendly and willing to answer any questions I may have. They called me all the time to keep me posted of her condition, even if she scraped her hand, they would let me know they addressed it. Each persons needs are different, and the individual care plans were reviewed every few months. Everyone that I met there was friendly and always willing to help. Even the guys at the front desk were pleasant. If you find yourself in need of a nursing facility they are helpful, it is not an easy thing to have to do, put a loved one in this type of care, but many times it is the best thing you can do when you are not able to care for them yourself. All the other family members I met that had a loved one there, said to make sure you stay active and engaged in the care, advice I took to heart.
-
Patricia O'Tuama★★★★★ 2 years ago
I was there two weeks ago (mid-March 2016) for physical therapy rehab. Everyone was very nice to me but the temperature was very hot and there was a very strong floral spray in the air. I thought the food was mediocre, meeting dietary guidelines but not appetizing. Shortly after I arrived I had an asthma attack requiring a breathing treatment so I decided to leave. The bed malfunctioned while being lowered and fell about a foot to the floor in a big crash. I would never go there again and I would definitely not recommend it.
About Meadowbrook Manor
General Information
Legal Business Name | Butterfield Health Care, Inc. |
Ownership Type | For Profit - Partnership |
Changed Ownership In The Last 12 Months | No |
First Accepted Medicare | December 5, 1991 (27 years) |
Capacity | 298 |
Residents | 262 |
Percent Occupied | 88% |
Program Participation | Medicare And Medicaid |
Resident And Family Councils | Resident |
In Hospital | No |
Continuing Care Retirement Community | No |
Special Focus Facility | No |
Auto Sprinkler System In Required Areas | Yes |
Ratings for Meadowbrook Manor
Meadowbrook Manor was reviewed by Medicare to have a rating of 2 out of 5 stars.
About Medicare Ratings![]() | Overall Rating |
![]() | Health Inspections Rating |
![]() | Quality Measures Rating |
![]() | Staff Rating |
![]() | RN Staff Rating |
Overall Ratings of Illinois Nursing Homes
Fines, Complaints, and Inspection Problems in the Past 3 Years 
Compare The Number of Problems
Types of Problems at Nursing Homes
Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.
Residents Affected | |||
Severity of the Deficiency | Few | Some | Many |
Immediate jeopardy to resident health or safety | J | K | L |
Actual harm that is not immediate jeopardy | G | H | I |
No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
No actual harm with potential for minimal harm | A | B | C |
August 22, 2017 - 2 years ago
Residents Affected | Severity | Source/Type | Description | |
---|---|---|---|---|
D | Few | Potential for Harm | Complaint | Develop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property. |
July 19, 2017 - 2 years ago
Residents Affected | Severity | Source/Type | Description | |
---|---|---|---|---|
E | Some | Potential for Harm | Complaint | Make sure that special or therapeutic diets are ordered by the attending doctor. |
D | Few | Potential for Harm | Complaint | Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. |
D | Few | Potential for Harm | Complaint | Ensure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions. |
D | Few | Potential for Harm | Complaint | Assist those residents who need help with eating/drinking, grooming and personal and oral hygiene. |
July 5, 2017 - 2 years ago
Residents Affected | Severity | Source/Type | Description | |
---|---|---|---|---|
D | Few | Potential for Harm | Complaint | Provide necessary care and services to maintain or improve the highest well being of each resident . |
D | Few | Potential for Harm | Complaint | Provide medically-related social services to help each resident achieve the highest possible quality of life. |
D | Few | Potential for Harm | Complaint | Protect each resident from all abuse, physical punishment, and involuntary separation from others. |
May 26, 2017 - 2 years ago
Residents Affected | Severity | Source/Type | Description | |
---|---|---|---|---|
E | Some | Potential for Harm | Health Inspection | Have enough outside ventilation via a window or mechanical ventilation, or both. |
E | Some | Potential for Harm | Complaint+Inspection | Provide necessary care and services to maintain or improve the highest well being of each resident . |
E | Some | Potential for Harm | Health Inspection | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
E | Some | Potential for Harm | Health Inspection | Ensure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being. |
D | Few | Potential for Harm | Health Inspection | Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
D | Few | Potential for Harm | Health Inspection | Develop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property. |
D | Few | Potential for Harm | Health Inspection | Ensure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions. |
D | Few | Potential for Harm | Health Inspection | Make sure each resident has 1) at least one window to the outside in a room; 2) a room at or above ground level; 3) adequate bedding; 4) furniture that meets the resident's needs; or 5) adequate closet space. |
D | Few | Potential for Harm | Health Inspection | 1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. |
D | Few | Potential for Harm | Health Inspection | Have a program that investigates, controls and keeps infection from spreading. |
D | Few | Potential for Harm | Health Inspection | Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. |
April 5, 2017 - 2 years ago
Residents Affected | Severity | Source/Type | Description | |
---|---|---|---|---|
D | Few | Potential for Harm | Complaint | Provide necessary care and services to maintain or improve the highest well being of each resident . |
February 7, 2017 - 2 years ago
Residents Affected | Severity | Source/Type | Description | |
---|---|---|---|---|
D | Few | Potential for Harm | Complaint | 1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. |
D | Few | Potential for Harm | Complaint | Protect each resident from all abuse, physical punishment, and involuntary separation from others. |
December 12, 2016 - 2 years ago
Residents Affected | Severity | Source/Type | Description | |
---|---|---|---|---|
E | Some | Potential for Harm | Complaint | Have a program that investigates, controls and keeps infection from spreading. |
November 9, 2016 - 2 years ago
Residents Affected | Severity | Source/Type | Description | |
---|---|---|---|---|
E | Some | Potential for Harm | Complaint | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. |
August 11, 2016 - 3 years ago
Residents Affected | Severity | Source/Type | Description | |
---|---|---|---|---|
D | Few | Potential for Harm | Complaint | Assist those residents who need help with eating/drinking, grooming and personal and oral hygiene. |
July 19, 2016 - 3 years ago
Residents Affected | Severity | Source/Type | Description | |
---|---|---|---|---|
E | Some | Potential for Harm | Complaint | Make sure that a working call system is available in each resident's room or bathroom and bathing area. |
D | Few | Potential for Harm | Complaint | Keep each resident free from physical restraints, unless needed for medical treatment. |
April 21, 2016 - 3 years ago
Residents Affected | Severity | Source/Type | Description | |
---|---|---|---|---|
F | Many | Potential for Harm | Health Inspection | Store, cook, and serve food in a safe and clean way. |
E | Some | Potential for Harm | Health Inspection | Have a program that investigates, controls and keeps infection from spreading. |
E | Some | Potential for Harm | Health Inspection | Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature. |
D | Few | Potential for Harm | Health Inspection | Ensure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions. |
D | Few | Potential for Harm | Health Inspection | Assist those residents who need help with eating/drinking, grooming and personal and oral hygiene. |
D | Few | Potential for Harm | Health Inspection | Provide care by qualified persons according to each resident's written plan of care. |
Staffing Levels Per Resident per Day 
Medicare determines the expected staffing time per resident per day depending on level of care the residents of Meadowbrook Manor require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.
2hr 35min | 2hr 40min |
Reported | Expected |
CNA |
45min | 40min |
Reported | Expected |
LPN |
50min | 1hr 5min |
Reported | Expected |
RN |
4hr 10min | 4hr 25min |
Reported | Expected |
Total Nursing |
This facility also provides approximately 1hr 40min per resident per WEEK of physical therapist time.
Quality Measures for Long Stay Residents 
95.6% | 94.3% | 94.3% | 94.3% | 92.8% | 94.9% |
Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | IL | U.S. |
98.3% | 99.1% | 98.3% | 98.3% | 91.3% | 94.1% |
Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | IL | U.S. |
43.8% | 39.5% | 49.0% | 61.9% | 44.5% | 47.7% |
Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | IL | U.S. |
15.7% | 16.1% | 12.7% | 12.2% | 21.6% | 22.7% |
Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | IL | U.S. |
12.4% | 13.3% | 12.2% | 5.9% | 17.1% | 18.2% |
Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | IL | U.S. |
15.8% | 17.0% | 18.3% | 17.8% | 19.3% | 15.7% |
Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | IL | U.S. |
9.6% | 8.4% | 3.4% | 4.8% | 14.2% | 15.0% |
Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | IL | U.S. |
7.1% | 20.3% | 11.4% | 7.2% | 7.9% | 7.1% |
Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | IL | U.S. |
3.5% | 2.6% | 5.6% | 6.4% | 5.8% | 5.6% |
Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | IL | U.S. |
0.5% | 0.0% | 0.9% | 3.4% | 4.1% | 5.6% |
Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | IL | U.S. |
73.1% | 55.6% | 56.7% | 56.1% | 18.8% | 4.9% |
Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | IL | U.S. |
2.7% | 0.9% | 2.2% | 1.7% | 3.7% | 3.7% |
Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | IL | U.S. |
0.9% | 0.5% | 0.4% | 2.1% | 3.4% | 3.4% |
Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | IL | U.S. |
3.2% | 3.9% | 5.7% | 5.3% | 2.2% | 1.9% |
Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | IL | U.S. |
0.0% | 1.4% | 0.9% | 0.8% | 0.4% | 0.4% |
Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | IL | U.S. |
Quality Measures for Short Stay Residents 
89.3% | 85.7% | 77.8% | 78.5% | 76.0% | 83.1% |
Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | IL | U.S. |
86.7% | 80.6% | 80.6% | 80.6% | 73.2% | 81.0% |
Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | IL | U.S. |
68.6% | 59.3% | 63.1% | 54.9% | 64.3% | 67.5% |
Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | IL | U.S. |
13.7% | 15.6% | 18.4% | 18.5% | 11.0% | 13.7% |
Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | IL | U.S. |
2.0% | 1.9% | 0.9% | 0.0% | 2.2% | 2.0% |
Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | IL | U.S. |
1.3% | 0.8% | 0.0% | 0.0% | 1.1% | 0.9% |
Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | IL | U.S. |
