Meadowbrook Manor

This facility has been a life saver for my family . The staff on the 3rd floor is deserving of high praise, my mother is being treated like a queen, As a family we highly recommend Meadowbrook for any family that needs special care for a loved one.

I have nothing but good things to say about the Meadowbrook family. I call them family because that is exactly the way they treated my family as we were leading down the journey of end of life with our mother. Our mother was diagnosed with end stage breast cancer and after multiple attempts for treatment our family had come to face the reality that our mother was in need of Hospice care as she was near her end of life. Our family placed mom on hospice and the Meadowbrook staff was very compassionate and helpful not only to our mother but to the family and that meant a great deal to me that they took the time out of their busy days to come in and comfort us frequently. In addition to Meadowbrook, the hospice staff was everything we expected. Our mother is now in heaven and finally @ peace. I want to thank Meadowbrook for all they do. I would highly recommend them to anyone.

I rather give 0 stars Where to start, this place needs NEW Management or New Owners, they running this place like it's a non profit, hubby arrived with a bedsore behind ear asked for a foam protector and was given 4x4 asked for a wash cloth and got a full pool towel ?. Asked to speak to a director or shiftmanager she called her Mama G? Hubby was clammy told the nurse she turn off the heat and walked out nevereven checked for a fever and this is just the first night.We are here for hospice and we are bunking with a streaker and has a problem that we are playing music...was told there were no private rooms took a stroll and Walla there were empty rooms. If the employees treated their patients like it was there own family this place would rock, but unfortunately they rather not and continue the mindframe of numb zombies but like the tin man heartless...Get it together your dealing with humans the animal control has more compassion than they do...Don't leave your love one alone here!!!!

We had to discharge my mother on Christmas Eve from a local hospital , after being given 24 hours on the holiday weekend to find a rehab unit with an open bed that could accept her. We had two lists, one provided by the hospital and one provided by an employee service from work. We called facilities within a radius of our home that were close. We visited three, spoke to six, but because of the holiday weekend, it was difficult to reach admissions staff. Meadowbrook Manor in Bolingbrook didn't have a room available right away, but a guest was leaving soon. Ralph, the Meadowbrook Administrator, suggested that after visiting the other facilities we wanted to bring her there, he would fix a temporary room for her. We did end up feeling better about Meadowbrook Manor after visiting the other two facilities. We called Ralph on Christmas Eve day and he was driving the dialysis van because he didn't want to ask staff to work on Christmas Eve. He was good to his word, and got a room ready. We moved my mother during a very cold, snowy Christmas Eve night. It was the right decision, the care my mother has received is compassionate, kind professional care. The staff have been wonderful. Ralph has stayed involved, the Director of Resident Services, Erwin, has been great. They all have helped my family make the best of a difficult situation, and we are all very grateful. I read these other reviews and wonder what facility they're talking about because our experience has been five star all the way.

This place is horrible!!!!They are understaffed.&They are so rude on the first floor.DO NOT BRING YOUR LOVED ONES HERE THIS PLACE IS HORRIBLE.THE. NURSES ON THE FIRST FLOOR ARE JUST RUDE AND THEY DONT DO THERE JOB RIGHT. And to make matters worse my grandma now has passed away, the third floor is where she passed away at, I went there to say goodbye to my grandma she was on her dying death bad she couldn't even respond to me they came into the room and so rudely as I was reading a goodbye letter to my grandmother kept asking me what my name was, they only gave me less than 30 seconds with my grandmother told me I had to leave because the power of attorney said I wasn't allowed up at the hospital. Because two weeks prior to me coming there I came to see my grandmother and she was sitting in her own feces and that it was everywhere and I asked the nurse if he can change her and he laughed at me so I told on him I called the health department I called everybody I could to try to make my grandma as comfortable as she could be. As soon as they found out I called the health department they were very upset I called the health department. A few days later after I called the health department and everybody that I could on this place my grandmother passed away. I do not recommend anybody to bring their family members to this place this place should be shut down at night time it's like a jungle it's like horrible they are so understaffed there's people sitting in their own bathroom for days the place is always dirty they treat people horrible I've seen nurses hits other patients right in front of me and my family members while we were on a visit I have seen them be violence and swearing at patience I also have on video tape 20 minutes long of the workers being disrespectful about the patients so I have proof I have stated facts and that place is absolutely horrible in my opinion do not bring your family there if you love them. In my personal opinion this place should be shut down.