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Meadowbrook Manor

  1. Skilled Nursing Home Facilities
  2. Illinois
  3. Bolingbrook Skilled Nursing Home Facilities
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Reviews
Overall Rating 2.2 / 5.0 ★★★★★

  • Tony Dore
    ★★★★★ a month ago

    This facility has been a life saver for my family . The staff on the 3rd floor is deserving of high praise, my mother is being treated like a queen, As a family we highly recommend Meadowbrook for any family that needs special care for a loved one.

  • Ciarra Knowles
    ★★★★★ a month ago

    I have nothing but good things to say about the Meadowbrook family. I call them family because that is exactly the way they treated my family as we were leading down the journey of end of life with our mother. Our mother was diagnosed with end stage breast cancer and after multiple attempts for treatment our family had come to face the reality that our mother was in need of Hospice care as she was near her end of life. Our family placed mom on hospice and the Meadowbrook staff was very compassionate and helpful not only to our mother but to the family and that meant a great deal to me that they took the time out of their busy days to come in and comfort us frequently. In addition to Meadowbrook, the hospice staff was everything we expected. Our mother is now in heaven and finally @ peace. I want to thank Meadowbrook for all they do. I would highly recommend them to anyone.

  • Sharon Ribot-Rachal
    ★★★★★ a month ago

    I rather give 0 stars Where to start, this place needs NEW Management or New Owners, they running this place like it's a non profit, hubby arrived with a bedsore behind ear asked for a foam protector and was given 4x4 asked for a wash cloth and got a full pool towel ?. Asked to speak to a director or shiftmanager she called her Mama G? Hubby was clammy told the nurse she turn off the heat and walked out nevereven checked for a fever and this is just the first night.We are here for hospice and we are bunking with a streaker and has a problem that we are playing music...was told there were no private rooms took a stroll and Walla there were empty rooms. If the employees treated their patients like it was there own family this place would rock, but unfortunately they rather not and continue the mindframe of numb zombies but like the tin man heartless...Get it together your dealing with humans the animal control has more compassion than they do...Don't leave your love one alone here!!!!

  • Joe Durepos
    ★★★★★ a year ago

    We had to discharge my mother on Christmas Eve from a local hospital , after being given 24 hours on the holiday weekend to find a rehab unit with an open bed that could accept her. We had two lists, one provided by the hospital and one provided by an employee service from work. We called facilities within a radius of our home that were close. We visited three, spoke to six, but because of the holiday weekend, it was difficult to reach admissions staff. Meadowbrook Manor in Bolingbrook didn't have a room available right away, but a guest was leaving soon. Ralph, the Meadowbrook Administrator, suggested that after visiting the other facilities we wanted to bring her there, he would fix a temporary room for her. We did end up feeling better about Meadowbrook Manor after visiting the other two facilities. We called Ralph on Christmas Eve day and he was driving the dialysis van because he didn't want to ask staff to work on Christmas Eve. He was good to his word, and got a room ready. We moved my mother during a very cold, snowy Christmas Eve night. It was the right decision, the care my mother has received is compassionate, kind professional care. The staff have been wonderful. Ralph has stayed involved, the Director of Resident Services, Erwin, has been great. They all have helped my family make the best of a difficult situation, and we are all very grateful. I read these other reviews and wonder what facility they're talking about because our experience has been five star all the way.

  • Tiffany Shadley Haul Kinda Girl
    ★★★★★ 11 months ago

    This place is horrible!!!!They are understaffed.&They are so rude on the first floor.DO NOT BRING YOUR LOVED ONES HERE THIS PLACE IS HORRIBLE.THE. NURSES ON THE FIRST FLOOR ARE JUST RUDE AND THEY DONT DO THERE JOB RIGHT. And to make matters worse my grandma now has passed away, the third floor is where she passed away at, I went there to say goodbye to my grandma she was on her dying death bad she couldn't even respond to me they came into the room and so rudely as I was reading a goodbye letter to my grandmother kept asking me what my name was, they only gave me less than 30 seconds with my grandmother told me I had to leave because the power of attorney said I wasn't allowed up at the hospital. Because two weeks prior to me coming there I came to see my grandmother and she was sitting in her own feces and that it was everywhere and I asked the nurse if he can change her and he laughed at me so I told on him I called the health department I called everybody I could to try to make my grandma as comfortable as she could be. As soon as they found out I called the health department they were very upset I called the health department. A few days later after I called the health department and everybody that I could on this place my grandmother passed away. I do not recommend anybody to bring their family members to this place this place should be shut down at night time it's like a jungle it's like horrible they are so understaffed there's people sitting in their own bathroom for days the place is always dirty they treat people horrible I've seen nurses hits other patients right in front of me and my family members while we were on a visit I have seen them be violence and swearing at patience I also have on video tape 20 minutes long of the workers being disrespectful about the patients so I have proof I have stated facts and that place is absolutely horrible in my opinion do not bring your family there if you love them. In my personal opinion this place should be shut down.

About Meadowbrook Manor

General Information

Legal Business NameButterfield Health Care, Inc.
Ownership TypeFor Profit - Partnership
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareDecember 5, 1991 (27 years)
Capacity298
Residents262
Percent Occupied88%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Meadowbrook Manor

Meadowbrook Manor was reviewed by Medicare to have a rating of 2 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Illinois Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

August 22, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.

July 19, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintMake sure that special or therapeutic diets are ordered by the attending doctor.
DFewPotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmComplaintEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
DFewPotential for HarmComplaintAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.

July 5, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmComplaintProvide medically-related social services to help each resident achieve the highest possible quality of life.
DFewPotential for HarmComplaintProtect each resident from all abuse, physical punishment, and involuntary separation from others.

May 26, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionHave enough outside ventilation via a window or mechanical ventilation, or both.
ESomePotential for HarmComplaint+InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
ESomePotential for HarmHealth InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
ESomePotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
DFewPotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
DFewPotential for HarmHealth InspectionMake sure each resident has 1) at least one window to the outside in a room; 2) a room at or above ground level; 3) adequate bedding; 4) furniture that meets the resident's needs; or 5) adequate closet space.
DFewPotential for HarmHealth Inspection1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

April 5, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .

February 7, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaint1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
DFewPotential for HarmComplaintProtect each resident from all abuse, physical punishment, and involuntary separation from others.

December 12, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintHave a program that investigates, controls and keeps infection from spreading.

November 9, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.

August 11, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.

July 19, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintMake sure that a working call system is available in each resident's room or bathroom and bathing area.
DFewPotential for HarmComplaintKeep each resident free from physical restraints, unless needed for medical treatment.

April 21, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmHealth InspectionPrepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature.
DFewPotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
DFewPotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Meadowbrook Manor require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 35min
2hr 40min
ReportedExpected
CNA
45min
40min
ReportedExpected
LPN
50min
1hr 5min
ReportedExpected
RN
4hr 10min
4hr 25min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 40min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

95.6%
94.3%
94.3%
94.3%
92.8%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.3%
99.1%
98.3%
98.3%
91.3%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
43.8%
39.5%
49.0%
61.9%
44.5%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
15.7%
16.1%
12.7%
12.2%
21.6%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
12.4%
13.3%
12.2%
5.9%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents whose ability to move independently worsened
15.8%
17.0%
18.3%
17.8%
19.3%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who received an antipsychotic medication
9.6%
8.4%
3.4%
4.8%
14.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents whose need for help with daily activities has increased
7.1%
20.3%
11.4%
7.2%
7.9%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who lose too much weight
3.5%
2.6%
5.6%
6.4%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of high risk long-stay residents with pressure ulcers
0.5%
0.0%
0.9%
3.4%
4.1%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who self-report moderate to severe pain
73.1%
55.6%
56.7%
56.1%
18.8%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who have depressive symptoms
2.7%
0.9%
2.2%
1.7%
3.7%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents with a urinary tract infection
0.9%
0.5%
0.4%
2.1%
3.4%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents experiencing one or more falls with major injury
3.2%
3.9%
5.7%
5.3%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
1.4%
0.9%
0.8%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

89.3%
85.7%
77.8%
78.5%
76.0%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
86.7%
80.6%
80.6%
80.6%
73.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
68.6%
59.3%
63.1%
54.9%
64.3%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who made improvements in function
13.7%
15.6%
18.4%
18.5%
11.0%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who self-report moderate to severe pain
2.0%
1.9%
0.9%
0.0%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who newly received an antipsychotic medication
1.3%
0.8%
0.0%
0.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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