Meadowbrook Manor

We had to discharge my mother on Christmas Eve from a local hospital , after being given 24 hours on the holiday weekend to find a rehab unit with an open bed that could accept her. We had two lists, one provided by the hospital and one provided by an employee service from work. We called facilities within a radius of our home that were close. We visited three, spoke to six, but because of the holiday weekend, it was difficult to reach admissions staff. Meadowbrook Manor in Bolingbrook didn't have a room available right away, but a guest was leaving soon. Ralph, the Meadowbrook Administrator, suggested that after visiting the other facilities we wanted to bring her there, he would fix a temporary room for her. We did end up feeling better about Meadowbrook Manor after visiting the other two facilities. We called Ralph on Christmas Eve day and he was driving the dialysis van because he didn't want to ask staff to work on Christmas Eve. He was good to his word, and got a room ready. We moved my mother during a very cold, snowy Christmas Eve night. It was the right decision, the care my mother has received is compassionate, kind professional care. The staff have been wonderful. Ralph has stayed involved, the Director of Resident Services, Erwin, has been great. They all have helped my family make the best of a difficult situation, and we are all very grateful. I read these other reviews and wonder what facility they're talking about because our experience has been five star all the way.

This place is horrible!!!!They are understaffed.&They are so rude on the first floor.DO NOT BRING YOUR LOVED ONES HERE THIS PLACE IS HORRIBLE.THE. NURSES ON THE FIRST FLOOR ARE JUST RUDE AND THEY DONT DO THERE JOB RIGHT. And to make matters worse my grandma now has passed away, the third floor is where she passed away at, I went there to say goodbye to my grandma she was on her dying death bad she couldn't even respond to me they came into the room and so rudely as I was reading a goodbye letter to my grandmother kept asking me what my name was, they only gave me less than 30 seconds with my grandmother told me I had to leave because the power of attorney said I wasn't allowed up at the hospital. Because two weeks prior to me coming there I came to see my grandmother and she was sitting in her own feces and that it was everywhere and I asked the nurse if he can change her and he laughed at me so I told on him I called the health department I called everybody I could to try to make my grandma as comfortable as she could be. As soon as they found out I called the health department they were very upset I called the health department. A few days later after I called the health department and everybody that I could on this place my grandmother passed away. I do not recommend anybody to bring their family members to this place this place should be shut down at night time it's like a jungle it's like horrible they are so understaffed there's people sitting in their own bathroom for days the place is always dirty they treat people horrible I've seen nurses hits other patients right in front of me and my family members while we were on a visit I have seen them be violence and swearing at patience I also have on video tape 20 minutes long of the workers being disrespectful about the patients so I have proof I have stated facts and that place is absolutely horrible in my opinion do not bring your family there if you love them. In my personal opinion this place should be shut down.

Our friend is receiving temporarily respite care at Meadowbrook. Four of visited her this after and we were sickened to notice very strong disgusting urine odour in the entire 2nd floor hallway. When we left we had to cover our nose and face and hold our breath to not get sick. I mentioned this to one of the staff members. I hope this has been resolved. This place needs to be condemned. I gave one star but it should be -5stars. Very disappointed.

My mom was here for about a year and a 1/2. She started out in rehab and then moved to long term care due to her ailing health. I believe they did they bast job possible. The nurses were ALWAYS very friendly and willing to answer any questions I may have. They called me all the time to keep me posted of her condition, even if she scraped her hand, they would let me know they addressed it. Each persons needs are different, and the individual care plans were reviewed every few months. Everyone that I met there was friendly and always willing to help. Even the guys at the front desk were pleasant. If you find yourself in need of a nursing facility they are helpful, it is not an easy thing to have to do, put a loved one in this type of care, but many times it is the best thing you can do when you are not able to care for them yourself. All the other family members I met that had a loved one there, said to make sure you stay active and engaged in the care, advice I took to heart.

This place should be Closed! The staff is just receiving free money. My dad was there and had an appendix rupture because the nursing staff either didn't notice or care that he was in severe pain for several weeks. Luckily for us, my sisters are RNs and was able to get my dad to the hospital within a few minutes after visiting him. He had emergency surgery and the appendix had ruptured and was gangrenous. He endured unnecessary pain at that place ( I can't call it a care facility) and had to endure even more because of the infection in his body. The one star is because the did mange to dial the correct number for the EMS. STAY AWAY from this place