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Aperion Care Chicago Heights

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Reviews
Overall Rating 3.0 / 5.0 ★★★★★

  • ★★★★★ 3 weeks ago

    I don't really what unethical means, until it is put in practice. But if I am not so busy the staff here are using racism. When I converse with staff and there is other staff around i get treated like Cinderella and they are wicked Step Sisters. I am no stranger to adversity but when they are taking away my anti depressant after four years as punishment "just because." When they reacting to how I treat really hopeless causes because they feel their wonderful care will do the trick and after much deliberation label me intrusive and manipulative I don't have years of experience trying build a career like the management but I can spot a workplace where everyone has hit their ceiling, I am referring to the Peter Principle it a scientific occurrence where people one step above adequate work performance and need to get a demotion. Thus, we are not those that waste money but it is mediocrity of the crew that is in constant tweaking. Patience know good workers when they see one.Now, I may have history of not keeping a job for more than two years. I'm glad I quit those toxic jobs because I took the chance and find better jobs. Furthermore I have been in the workforce long enough and I have disability. It is tragedy it is simply because every one here steals. Steal your life, your brain, your soul, your health, and your "self respect."

  • ★★★★★ 2 weeks ago

    I hate the staff in this Nursing Home, because they want me to. If my observations are correct we are nothing but Blacks, Latinos, Whites, and me Asian. No individual identity, very disrespectful. You know how I noticed this is when people were looking at me with animosity.Then I start to not like myself and was because I was acting like unamerican. Not an Asian American that I taught became in the San Francisco Bay Area Because according to the office that I am not allowed to feel american. If anything I think they are sorry excuse for english speaking glorified nursing home controllers, but truthfully the "Nurse Ratchet's" trying to give meaning in their life. Then, this the only way I see is that we are now a bunch of loss causes. The problem is that I act and try to be good and be the person I am not. Some stereotype or my idea of a certain group people. That is not the case here. I have received racism but from other minorities. Something is very wrong here i think. Either they are told to do that or they are treated so badly that they treat me ill, A click of staff have a certain personal or unprofessional agenda and they abuse their power to spread their negative propaganda. It's all very laughable but disconcerting. I have responsibilities to people who believed in me, helped me, and to my God. Yes God. People walk around here and have issues like they are cutting programs. There are more people in the system than the system can take and my favorite healthcare costs are skyrocketing. Not their problem and that is nothing new to me. For some reason people here seem to think that I am especially vulnerable to homesexuality. Thus, my roomate masterbates with his curtains open, blasts the radio, steal my stuff, verbally abuse me, try to physically hurt me. The Behavior Aid (security guard) ask others to hurt me and get me into a fight twice because of literally sick behavior towards me. I am a patsy because the staff is incompetent and unbalanced. They hate their jobs and are not up to helping the residents here. All I do is study and on my computer driven because of all the problems they lay before me. The whites are racist and they are the management and the blacks, latino have live with it which makes for internal struggle to anyone who values justice. I suppose they think that this current and future culture of America. However, I know that movies, tv, religion, true reason is to get people to spend money, period. Stay clear, too touchy feely Please, I need help leaving, They say they can help me but it will take 5 months, I have seen people leave in less than a month, They act totally oblivious that they are at least hard on me. I want to leave they sexually abusing me and got me fearful. Anything can happen and I am worried of getting hurt mentally and physically. They don't stop. That is because the Administrator, Anti Asian American sentiment even homosexuality cause,

  • ★★★★★ 6 months ago

    Clairvoyant people work and live here. Terrible! I am a Christian. Clairvoyant is an adbodimation to the lord. I want out!

  • ★★★★★ a year ago

    This is a great community. They take pride in how the residents are cared for and treat them with utmost respect. They make sure the residents have many fun activities throughout their day to make it a great place to stay. Michael said it very well. Thank you Michael.

  • ★★★★★ 10 months ago

    Please this plsce is to strict tje do to much they control your lie they dont feed you right a biscuit and two sausages omg they lose your clothes when you have them wash them they just do the must im glad I left....

About Aperion Care Chicago Heights

General Information

Legal Business NameRiviera Care Center, LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareNovember 1, 1967 ()
Capacity200
Residents193
Percent Occupied97%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Aperion Care Chicago Heights

Aperion Care Chicago Heights
was reviewed by to have a rating of 4 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
* Data not availableStaff Rating
* Data not availableRN Staff Rating

Overall Ratings of Illinois Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

October 21, 2016 - 13 months ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
DFewPotential for HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.
DFewPotential for HarmHealth InspectionImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

July 21, 2016 - 16 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

July 12, 2016 - 17 months ago

 Residents AffectedSeveritySource/TypeDescription
BSomePotential for Minimal HarmComplaintDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
BSomePotential for Minimal HarmComplaintDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.

June 28, 2016 - 17 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide written records when a resident is transferred or discharged.

March 15, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
DFewPotential for HarmComplaint1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.

January 6, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmComplaintAt least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor.
DFewPotential for HarmComplaintEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

December 11, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionGive or get specialized rehabilitative services per the patient's assessment or plan of care.

September 25, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintAllow residents the right to participate in the planning or revision of care and treatment.

Staffing Levels Per Resident per Day

Data Not Available

Quality Measures for Long Stay Residents

95.6%
97.1%
97.1%
97.1%
92.8%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
100.0%
91.7%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
1.3%
1.8%
1.2%
0.6%
43.3%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
23.8%
24.0%
17.6%
23.9%
22.4%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
5.0%
2.0%
7.5%
1.0%
17.1%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents whose ability to move independently worsened
80.0%
83.3%
77.1%
73.5%
19.7%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents who received an antipsychotic medication
2.8%
1.6%
5.0%
1.6%
15.0%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents whose need for help with daily activities has increased
0.0%
0.0%
0.7%
0.3%
5.8%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents who self-report moderate to severe pain
1.1%
2.7%
2.2%
3.8%
7.6%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents who lose too much weight
-
-
-
-
6.1%
Q4 2015Q1 2016Q2 2016Q3 2016IL
* The data for this facility for some quarters is unavailable.
Percentage of high risk long-stay residents with pressure ulcers
63.0%
65.9%
71.2%
72.6%
18.8%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents who have depressive symptoms
0.0%
0.5%
0.0%
0.0%
4.4%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents with a urinary tract infection
1.1%
1.1%
0.5%
0.5%
3.4%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
0.0%
0.0%
0.0%
3.2%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.6%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

98.5%
83.9%
96.7%
98.2%
76.4%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
94.6%
53.6%
53.6%
53.6%
74.2%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
-
-
-
-
60.3%
Q4 2015Q1 2016Q2 2016Q3 2016IL
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
0.0%
0.0%
3.3%
0.0%
14.1%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of short-stay residents who self-report moderate to severe pain
-
-
-
-
2.4%
Q4 2015Q1 2016Q2 2016Q3 2016IL
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.0%
1.3%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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