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Community First Medical Center

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Reviews
Overall Rating 2.3 / 5.0 ★★★★★

  • Rr Tt
    ★★★★★ in the last week

    Took my mom on a Monday at 2pm. We waited in the ER waiting room until 5:45pm to be called in. They were taking patients who arrived an hour after us. When we asked why, the staff told us that the rooms are full. Really? Other than that, the doctor and nurses were nice. The ultrasound and results took another 2 hours. Finally went home at 9pm. Go to the Presence hospital on Talcott. They have much better service.

  • Carlos Salcedo
    ★★★★★ a week ago

    Absolutely terrible service. Brought my partner in through the emergency and got checked in for the night. Nearly impossible to get nurses or doctors attention. Would press the nurse button and receive no attention for 5-10 mines. We eventually decided we needed to move him hospitals and we couldn't even get anyone to help us discharge him! Absolutely paling.

  • fawzi aljibawi
    ★★★★★ 2 months ago

    This is by far the worst "ER" I ever been to. I wish I can give them 0 stars. I got there at 8pm it's 12AM not and I haven't been called in yet. The receptionist decides to call me to finish my registration. I say "ma'am I haven't even been called in yet you want to finish a registration can you tell me why it's taking so long?" She calls in they tell her they don't know when I'll be called in. I say " I could be siting her dying before someone calls me." She had the nerve to say "well your not dying" this is by far the worst experience I've ever had at a Hospital

  • Allison Rainford
    ★★★★★ 4 months ago

    Was taken to this hospital via ambulance for what was perhaps a pseudo seizure, or a seizure. The nurses were very rude and it was painfully obvious that my issue was just an annoyance to them. I was drilled questions while I could still barely speak. My partner was also asked to leave the room and was not brought back in until after several attempts to have him sent back. One nurse even lied and said she didn't see him in the waiting room (turns out he was sitting in the same spot for at least an hour). No explanation was given at the end of my stay of what happened. I wouldn't recommend this place even if you're certain your loved one is dying. Demand to go somewhere else.

  • cynthia pagan
    ★★★★★ a month ago

    All the staff have attitude, the nurses have bad people skills as well as some of the doctors. They get mad if you choose to go to the emergency room before seeing your primary doctor. The waiting time here is ridiculous even when it seem not to be too packed. Every time I come to this hospital (which I don't come on a regular I go to other hospitas even if they are far from me) I get the same treatment and I'm reminded why I don't go there. It's a shame because this hospital is 5 mins away from me. Oh and don't take your children here they are horrible with kids. I've seen it with my own and others. Smh

About Community First Medical Center

General Information

Legal Business NameLegal Business Name Not Available
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareNovember 12, 1985 (32 years)
Capacity66
Residents44
Percent Occupied67%
Program ParticipationMedicare
Resident And Family CouncilsNone
In HospitalYes
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Community First Medical Center

Community First Medical Center was reviewed by Medicare to have a rating of 5 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Illinois Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

February 18, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmHealth InspectionProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.

March 26, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
ESomePotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
ESomePotential for HarmHealth InspectionKeep all essential equipment working safely.
CManyPotential for Minimal HarmHealth InspectionTrain all employees on what to do in an emergency, and carry out unannounced staff drills.
DFewPotential for HarmHealth InspectionEnsure that residents are safe from serious medication errors.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
BSomePotential for Minimal HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Community First Medical Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 15min
2hr 20min
ReportedExpected
CNA
5min
50min
ReportedExpected
LPN
2hr 35min
2hr
ReportedExpected
RN
4hr 55min
5hr 15min
ReportedExpected
Total Nursing

This facility also provides approximately 3hr 40min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

-
-
-
-
92.8%
Q4 2015Q1 2016Q2 2016Q3 2016IL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
-
-
-
-
91.7%
Q4 2015Q1 2016Q2 2016Q3 2016IL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
-
43.3%
Q4 2015Q1 2016Q2 2016Q3 2016IL
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
-
-
-
-
22.4%
Q4 2015Q1 2016Q2 2016Q3 2016IL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antianxiety or hypnotic medication
-
-
-
-
17.1%
Q4 2015Q1 2016Q2 2016Q3 2016IL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose ability to move independently worsened
-
-
-
-
19.7%
Q4 2015Q1 2016Q2 2016Q3 2016IL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antipsychotic medication
-
-
-
-
15.0%
Q4 2015Q1 2016Q2 2016Q3 2016IL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose need for help with daily activities has increased
-
-
-
-
5.8%
Q4 2015Q1 2016Q2 2016Q3 2016IL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who self-report moderate to severe pain
-
-
-
-
7.6%
Q4 2015Q1 2016Q2 2016Q3 2016IL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who lose too much weight
-
-
-
-
6.1%
Q4 2015Q1 2016Q2 2016Q3 2016IL
* The data for this facility for some quarters is unavailable.
Percentage of high risk long-stay residents with pressure ulcers
-
-
-
-
18.8%
Q4 2015Q1 2016Q2 2016Q3 2016IL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who have depressive symptoms
-
-
-
-
4.4%
Q4 2015Q1 2016Q2 2016Q3 2016IL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents with a urinary tract infection
-
-
-
-
3.4%
Q4 2015Q1 2016Q2 2016Q3 2016IL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents experiencing one or more falls with major injury
-
-
-
-
3.2%
Q4 2015Q1 2016Q2 2016Q3 2016IL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents with a catheter inserted and left in their bladder
-
-
-
-
0.6%
Q4 2015Q1 2016Q2 2016Q3 2016IL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

90.5%
95.3%
91.9%
90.3%
76.4%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
96.7%
96.9%
96.9%
96.9%
74.2%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
27.2%
17.4%
20.4%
33.7%
60.3%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of short-stay residents who made improvements in function
19.7%
12.5%
12.0%
12.5%
14.1%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of short-stay residents who self-report moderate to severe pain
0.8%
0.9%
1.0%
0.3%
2.4%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of short-stay residents who newly received an antipsychotic medication
0.5%
0.0%
0.0%
0.0%
1.3%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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