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Continental Nursing & Rehab Center

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Reviews
Overall Rating 2.9 / 5.0 ★★★★★

  • Jesus Garcia
    ★★★★★ 3 months ago

    I would like to acknowledge all the wonderful nurses that helped my mom. She was sent to this nursing home after having a stroke and could not walk. The therapy staff motivated her every day and had her walking within 2 weeks of being there. The administration was so nice, they always answered my calls and helped me and my mom with all of our concerns. They made us feel so comfortable. The place is clean and the people that work there really are caring. They went above and beyond to help us. if my mom or family member ever has a need for a nursing home, I will definitely recommend Continental nursing home. We had a great experience. Thank you Continental.

  • shorty dance traxx
    ★★★★★ a month ago

    Yesterday I recived a call from a women at this facility claiming she was the ADON and was calling for my partner whom was not available at the moment. The women addressed me by my name which clearly indicated she was looking at the face sheet of my father in laws medical record in which I'm in for questions concerns decisions n in emergencies. Well the AFON refused to acknowledge me and went to ask another question "so what's your relationship to the patient I replied if your calling me it's in the chart I'm his son in law. She went on to say she needed to speak to my partner for permission for a colonoscopy I said it ok you can do it and she refused requesting to speak to my partner whom was not available. I presided to ask for the # to there corp. Office she placed me on hold for over 15 min. Never coming back how unprofesional if this is how you treat family what care are you giving to our loved ones. I then called back over and over asking to speak to the administrater and again placed on hold over and over again after 12 calls n being placed on hold I was told by a philipio nurse that the administered named Monica was in a meeting. Really 45 min calling 12 calls n no one said such a thing. I know I was being lied to so I had a family from the facility whom was visiting just do a pop up and yes it was a lie the administrator was available she was not in no meeting. I called back again and asked for the # again to there corp. Office and was told that they could not give that # out n to search for it on line. Are you kidding. This location I would tell family's STAY AWAY FROM THIS NURSING HOME. WE ARE LOOKING FOR ANOTHER FACILITY FOR MY FATHER IN LAW! MY RATING IS CLEAR

  • Brian Russell
    ★★★★★ 2 months ago

    There is no care. The workers steal and do drugs with the residents. It's terrible.

  • Samantha Garcia
    ★★★★★ 8 months ago

    I was told by an employ that their was 2 slots open for house keeping. This was not the first time I brought in an application for open slots for this establishment not once but twice. I filled out the second application in September 12th and got interviewed on the spot, but not by the supervisor of housekeeping by the supervisor of Maintenance instead and was told that they were going to give me a call and give me my schedule for work for the second floor 7 to 3 p.m. I waited a week and no call and when I call myself they told me the position was already filled and that I wasn't there and I never did an application and also add insult to injury lost my application. So after when I hung up with the supervisor of housekeeping efren I called the front desk receptionist and said I want to do a report on efren to which I was told later after that they found my application but was still never called or received a scheduling for work. So I hear from an employee that works there that there are two slots open for housekeeping and so I called the supervisor of housekeeping efren and told him if they're two open slots for housekeeping? in which he said yes so I told him my full name and that this is not my first time going to apply for housekeeping. After a second on the phone efren says to me "oh you know what the slots are already filled up"even though he just said the the slots were open for housekeeping on the phone to me few seconds ago. The whole situation was very unprofessional. Efren straight up lied to me not once but twice. I hope the ministrator or whoever reads the review reports this to the ministrator of your establishment to get you fired. PS don't have maintenance interview for housekeeping job they're not supervised for housekeeping only maintenance so do your job right. Get it together people!!!!!!!

  • Izolene Netta
    ★★★★★ a year ago

    I used to work here and the staff was hard working, caring, but always understaffed, which made it difficult to fully take care of the residents, the way they deserved to be taken care of.

About Continental Nursing & Rehab Center

General Information

Legal Business NameContinental Nursing And Rehabilitation Center LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJuly 1, 1992 (27 years)
Capacity208
Residents114
Percent Occupied55%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Continental Nursing & Rehab Center

Continental Nursing & Rehab Center was reviewed by Medicare to have a rating of 1 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Illinois Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

August 25, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmComplaintEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.

April 20, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionTrain all employees on what to do in an emergency, and carry out unannounced staff drills.
ESomePotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
CManyPotential for Minimal HarmHealth InspectionDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
DFewPotential for HarmHealth InspectionProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
DFewPotential for HarmHealth InspectionEnsure that residents are safe from serious medication errors.
DFewPotential for HarmHealth InspectionPrevent a loss in range of motion among residents who entered the nursing home with a full range of motion, unless it is unavoidable due to residents clinical condition.
DFewPotential for HarmHealth InspectionAllow residents to self-administer drugs if determined safe.
DFewPotential for HarmHealth InspectionReasonably accommodate the needs and preferences of each resident.
DFewPotential for HarmHealth InspectionImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

October 3, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmComplaintProvide medically-related social services to help each resident achieve the highest possible quality of life.

March 11, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Payment DenialPayment denial for 13 days

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Continental Nursing & Rehab Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 30min
2hr 30min
ReportedExpected
CNA
30min
45min
ReportedExpected
LPN
45min
1hr 10min
ReportedExpected
RN
2hr 50min
4hr 25min
ReportedExpected
Total Nursing

This facility also provides approximately 10min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

88.7%
89.1%
89.1%
89.1%
92.8%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
99.1%
100.0%
92.6%
91.3%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
35.2%
29.7%
27.4%
41.1%
44.5%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
19.5%
21.1%
19.0%
18.4%
21.6%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
15.1%
17.6%
11.3%
7.2%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents whose ability to move independently worsened
13.0%
4.8%
3.3%
4.7%
19.3%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who received an antipsychotic medication
12.0%
11.6%
10.0%
14.6%
14.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents whose need for help with daily activities has increased
2.6%
9.5%
6.7%
8.4%
7.9%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who lose too much weight
5.1%
9.1%
13.6%
8.5%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of high risk long-stay residents with pressure ulcers
0.8%
5.8%
8.5%
5.0%
4.1%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who self-report moderate to severe pain
8.1%
16.0%
13.5%
23.9%
18.8%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who have depressive symptoms
1.7%
1.7%
1.9%
1.9%
3.7%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents with a urinary tract infection
0.9%
0.9%
1.0%
0.9%
3.4%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents experiencing one or more falls with major injury
2.0%
4.7%
0.7%
0.0%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.9%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

82.9%
76.4%
73.2%
53.6%
76.0%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
57.1%
48.6%
48.6%
48.6%
73.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
-
51.5%
51.5%
61.7%
64.3%
Q4 2016Q1 2017Q2 2017Q3 2017IL
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
3.2%
13.6%
8.3%
0.0%
11.0%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who self-report moderate to severe pain
2.2%
0.0%
2.5%
5.0%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
1.1%
0.8%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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