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Presence Saint Joseph Hospital-Chicago

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Reviews
Overall Rating 3.5 / 5.0 ★★★★★

  • Alexander Hindley
    ★★★★★ a month ago

    I have nothing but amazing things to say about everyone we interacted with at Presence St. Joseph. My wife and I had our first child there recently. Every person not only explained to us in understandable terms what's happening step by step, they also had wonderful bedside manner and genuinely cared for us and baby. Even days after, different team members would check in on us. I am profoundly grateful for all these hard working people and I have a new found respect and appreciation for all the various roles in helping bring a new life into this world. In terms of looking at which hospital to deliver at, St. Joe made the choice easy for us with their layout and accessibility. They reaffirmed our choice with their top level doctors and nurse team within minutes of birth. I had no doubt while we were there that my wife and child were getting the very best care. Beyond appreciative!

  • Judith De Bickish
    ★★★★★ a month ago

    I had an excellent visit for back surgery. The doctors were great and the staff amazing! Very supportive and always very nice. They really minimized any discomfort and sent me home in great shape

  • Susan Kuhn
    ★★★★★ a week ago

    The staff nurses could use an overhaul. My mom is a patient there now. I'm hoping her dr's are better than this. My mom has difficulties picking up the phone. They refuse to assist her. I called the nursing staff and asked if someone would hand phone to her. They don't know her is the response. I didn't ask that. I'm her POA and daughter. Asked a nurse to call me back. No call back. I called back again, nurse is checking patient out. She finally calls me back, 4 times and hangs up on me all 4 times. Seriously? Never calls back after that. Bad service. Simply asking to speak to a patient and nurse update on mom's condition. Can't even get that.

  • Laura Vogel
    ★★★★★ 3 months ago

    One of the weirdest and least helpful experiences I've ever had at a hospital. Most of the staff - admin to doctors - were not professional, had very strange demeanors, and explained nothing in between hours of waiting for someone to come tell me what was happening next or what my results of a certain test meant. There would be long periods of waiting and then rushed, empty answers when someone did show up. I saw probably 10 or more different doctors and staff, it was never the same person. There was no sense of urgency, and if I'd not aggressively (meaning repeated times, not anger) asked for answers or to get out of there since they couldn't help me, I felt like even more days would have gone by just charging away for my meals and time in the room. I am supposed to follow up with more specialists there but have no intention of doing so.

  • aysun camci
    ★★★★★ 3 weeks ago

    The wait the is too way long! I was only late for 20 mins and now i've been waiting for 2 hours now! Ridicilious..

About Presence Saint Joseph Hospital-Chicago

General Information

Legal Business NamePresence Chicago Hospitals Network
Ownership TypeNon Profit - Church Related
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJanuary 28, 1987 (33 years)
Capacity26
Residents22
Percent Occupied85%
Program ParticipationMedicare
Resident And Family CouncilsResident
In HospitalYes
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Presence Saint Joseph Hospital-Chicago

Presence Saint Joseph Hospital-Chicago was reviewed by Medicare to have a rating of 5 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Illinois Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C
Presence Saint Joseph Hospital-Chicago has not received any fines, complaints, or inspection problems in the last 3 years.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Presence Saint Joseph Hospital-Chicago require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 10min
2hr 20min
ReportedExpected
CNA

45min
ReportedExpected
LPN
3hr 25min
1hr 50min
ReportedExpected
RN
5hr 35min
4hr 50min
ReportedExpected
Total Nursing

This facility also provides approximately 4hr 40min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

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92.8%
Q4 2016Q1 2017Q2 2017Q3 2017IL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
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91.3%
Q4 2016Q1 2017Q2 2017Q3 2017IL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
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44.5%
Q4 2016Q1 2017Q2 2017Q3 2017IL
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
-
-
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21.6%
Q4 2016Q1 2017Q2 2017Q3 2017IL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antianxiety or hypnotic medication
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-
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17.1%
Q4 2016Q1 2017Q2 2017Q3 2017IL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose ability to move independently worsened
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-
-
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19.3%
Q4 2016Q1 2017Q2 2017Q3 2017IL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antipsychotic medication
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14.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose need for help with daily activities has increased
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7.9%
Q4 2016Q1 2017Q2 2017Q3 2017IL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who lose too much weight
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4.1%
Q4 2016Q1 2017Q2 2017Q3 2017IL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who self-report moderate to severe pain
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5.8%
Q4 2016Q1 2017Q2 2017Q3 2017IL
* The data for this facility for some quarters is unavailable.
Percentage of high risk long-stay residents with pressure ulcers
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18.8%
Q4 2016Q1 2017Q2 2017Q3 2017IL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who have depressive symptoms
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3.7%
Q4 2016Q1 2017Q2 2017Q3 2017IL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents with a urinary tract infection
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-
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3.4%
Q4 2016Q1 2017Q2 2017Q3 2017IL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents experiencing one or more falls with major injury
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-
-
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2.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents with a catheter inserted and left in their bladder
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-
-
-
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017IL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

74.1%
84.8%
72.1%
62.9%
76.0%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
83.6%
87.2%
87.2%
87.2%
73.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
49.0%
62.0%
60.2%
52.8%
64.3%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who made improvements in function
17.1%
17.2%
36.0%
53.0%
11.0%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who self-report moderate to severe pain
1.4%
3.1%
2.4%
0.0%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who newly received an antipsychotic medication
1.2%
1.1%
0.8%
0.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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