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Presence Saint Joseph Hospital-Chicago

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Reviews
Overall Rating 3.5 / 5.0 ★★★★★

  • ★★★★★ in the last week

    They are super professional and sense of humerus and I am great full for them all the time I went then they treat you quickly and asap not much waiting really.

  • ★★★★★ a month ago

    I have been a patient here for 16 years and this is the best hospital I ever been to I've gone to other states and it's not the same rate at this Hospital clinics hospitals in this facility are to my liking clean facilities and help for people

  • ★★★★★ 2 months ago

    If you'd like your birthing plan ignored and students in your room WITHOUT your permission this is the hospital for you!! I delivered before my OB could get there and it was nothing short of a circus. I was 6cm so they denied me ANY meds by the time they finally offered I was pushing her out. Claire the nurse at the time grabbed my daughters arm and pulled her out the way so that she couldn't see the birth of her sister when I MADE IT CLEAR I wanted her next to me. I didn't even see my husband he didn't get to hold my hand or leg. The Dr actually ASKED ME to hold my own legs WTH?? Have you ever heard such a thing? When I think about the entire experience it brings me to tears. The night nurses were AMAZING the NICU AMAZING and they have the best Lactation consultant EVER!! Her name is Jaudon Rodgers. She was so informative this is my third child and she still had information for me. All my visits to this hospital were amazing the staff was always so nice. Unfortunately I have to say I wouldn't recommend this hospital because when it came to actually delivering it is my worst memory. I hate this because this is my last child.

  • ★★★★★ 3 months ago

    I had a heart attack and was admitted to the hospital following the placement of two stents through the angiogram procedure. I came onto the floor of the cardiac unit about four o'clock. I have had two other stent procedures and have gone home the same day, but not this time, although the reason for the admission to the hospital was not explained to me. It was downhill from the first hour. I was all sticky from the orange antibacterial stuff they coat you with for the angiogram, and then I threw up, probably from the anesthetic. The staff handed me the basin for vomit, and collected it, but no one offered me a washcloth for my vomity face or a sip of water to rinse my mouth, and no one asked if I would like to bathe that day nor any other day of my four day stay. (I did later ask if I was to take a shower or what, and someone gave me a sponge bath--once. It is apparently not on the patient's schedule.) Dinner time came and went and no one mentioned food. I concluded that something in my condition precluded dinner. The night time was torturous, since no one turns off any lights nor mitigates the noise levels. I had no call button. When I finally got someone's attention regarding needing to go to the bathroom, I was put in an adult diaper, and that was torture as well. Apparently they have figured out that those diapers hold a lot of urine and can be left on for quite a while. I had that one on for two days. I asked once if someone might please change it, but they were busy, they'd get back to me, but they didn't, and I did not ask again. I did not have anything to eat until the next afternoon, having fasted from early morning of the day before, and that was only because I had the strength to inquire. You are supposed to order from a menu after calling the cafeteria , but no one had explained that to me, and besides, the menu, and the phone, and the call button, were all out of reach and behind my line of vision in any case. So they took blood and found I had low blood sugar--not a surprise if you don't eat for two days--and then they put a six inch tube of sugar water into the IV, and later took a blood test that revealed HIGH blood sugar (duh) and that caused endless complications with care, when the explanation that I hadn't eaten and then was injected with pure sugar was ignored. They give you your regular medications when you are in the hospital (you don't bring them from home, that is) and they made two serious mistakes that have caused me grief in the months since, doubling two medications evidently because of misreading the notes. I found this out by asking, when I was feeling better and able to do so. and discovered the doubled dosage. The nurse had apparently followed directions that had been changed years earlier but not removed from the system and it caused her to double the dosage! Even though every single person who enters the room goes over the list of current medications! But no one changes anything in the system. One has to wonder about the quality of the software they are using because every staff person who enters the room stands for long moments staring fixedly at the computer screen with a frown, apparently unable to locate whatever information they are looking for. This must prevent them from looking around the room and straightening a sheet or taking away the tall styrofoam cups that mount up because the aids bring one every hour or so but never ever take one away. God forbid anyone should ask if you need anything. I have never been so sick and gotten so little care, and it was not because I was rude or uncooperative, I think rather the opposite. It is not that the staff isn't kind (and I did have one outstanding nurse), but something must be profoundly wrong with management at St.. Joseph's because the staff seems quite defeated. They are not focused on making sick people comfortable, at least the cardiac unit. I will not go back to St. Joseph's even if it means changing doctors.

  • ★★★★★ 7 months ago

    This hospital is clean, staff is welcoming, professional and friendly. Wait time is not long at all. They are very consistent. Staff makes you feel comfortable during your visit. They stay updated with technology.

About Presence Saint Joseph Hospital-Chicago

General Information

Legal Business NamePresence Chicago Hospitals Network
Ownership TypeNon Profit - Church Related
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJanuary 28, 1987 (31 years)
Capacity26
Residents24
Percent Occupied92%
Program ParticipationMedicare
Resident And Family CouncilsBoth
In HospitalYes
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Presence Saint Joseph Hospital-Chicago

Presence Saint Joseph Hospital-Chicago
was reviewed by to have a rating of 3 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Illinois Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

September 9, 2016 - 15 months ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionPut firmly secured handrails on each side of hallways.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.

October 29, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionKeep residents' personal and medical records private and confidential.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Presence Saint Joseph Hospital-Chicago require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 50min
2hr 15min
ReportedExpected
CNA

45min
ReportedExpected
LPN
3hr 10min
1hr 50min
ReportedExpected
RN
5hr
4hr 55min
ReportedExpected
Total Nursing

This facility also provides approximately 3hr 55min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

-
-
-
-
92.8%
Q4 2015Q1 2016Q2 2016Q3 2016IL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
-
-
-
-
91.7%
Q4 2015Q1 2016Q2 2016Q3 2016IL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
-
43.3%
Q4 2015Q1 2016Q2 2016Q3 2016IL
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
-
-
-
-
22.4%
Q4 2015Q1 2016Q2 2016Q3 2016IL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antianxiety or hypnotic medication
-
-
-
-
17.1%
Q4 2015Q1 2016Q2 2016Q3 2016IL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose ability to move independently worsened
-
-
-
-
19.7%
Q4 2015Q1 2016Q2 2016Q3 2016IL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antipsychotic medication
-
-
-
-
15.0%
Q4 2015Q1 2016Q2 2016Q3 2016IL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose need for help with daily activities has increased
-
-
-
-
5.8%
Q4 2015Q1 2016Q2 2016Q3 2016IL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who self-report moderate to severe pain
-
-
-
-
7.6%
Q4 2015Q1 2016Q2 2016Q3 2016IL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who lose too much weight
-
-
-
-
6.1%
Q4 2015Q1 2016Q2 2016Q3 2016IL
* The data for this facility for some quarters is unavailable.
Percentage of high risk long-stay residents with pressure ulcers
-
-
-
-
18.8%
Q4 2015Q1 2016Q2 2016Q3 2016IL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who have depressive symptoms
-
-
-
-
4.4%
Q4 2015Q1 2016Q2 2016Q3 2016IL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents with a urinary tract infection
-
-
-
-
3.4%
Q4 2015Q1 2016Q2 2016Q3 2016IL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents experiencing one or more falls with major injury
-
-
-
-
3.2%
Q4 2015Q1 2016Q2 2016Q3 2016IL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents with a catheter inserted and left in their bladder
-
-
-
-
0.6%
Q4 2015Q1 2016Q2 2016Q3 2016IL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

83.4%
80.9%
69.4%
61.1%
76.4%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
88.8%
83.6%
83.6%
83.6%
74.2%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
33.6%
40.1%
49.2%
44.1%
60.3%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of short-stay residents who made improvements in function
26.7%
32.6%
33.6%
20.8%
14.1%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
1.0%
1.8%
1.9%
2.4%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of short-stay residents who newly received an antipsychotic medication
0.7%
0.0%
0.6%
0.8%
1.3%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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