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Symphony Of Bronzeville

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Reviews
Overall Rating 2.1 / 5.0 ★★★★★

  • ★★★★★ 2 months ago

    This place is the worst place you could possibly send your loved ones(unless you hate them) It was a nightmare from the first few hour's that I was there .the first time i hit the Nurse call button it took 53 min to respond all downhill from there . Packed my belongings after 1 night and wanted to leave after 1 night talked into staying with promises that were never kept the nursing staff on my floor sucked .they were led by a gangbanger in a nurses uniform named EBONY who routinely dropped f- bomb's at me .,. my med's were Late 2 hour.'s every day of my 3 month sentence. I'll choose prison next time I need loving care. John Howe. Zero star's is more accurate

  • ★★★★★ 11 months ago

    Been here only a few days and it's very obvious that $ is their man concern ! They don't even let u feel settled in before they attack like Parana's for your $ ! buyer beware ! If u chose to stay here but don't want your $ to go to here they have ways to hide stealing it from u! Had real high hopes to be happy here after meeting several staff members but I doubt I'll b staying! And though cnas and nurses are very sweet they are severely understaffed! I too agree with a prior rating that they are dangerously understaffed! Also very unprepared for shifts due to shortage of linen!

  • ★★★★★ a year ago

    As a registered nurse I often judge how well a facility treats its residents by the "smell" of the nursing home when you enter the first floor unit. This place has that known "nursing home smell..." I had been warned by former employees that it wasnt a nice place to work or receive care. I found the director of nursing to be unprofessional and petty... caring more about the facility census (money) than the actual care residents receive. Patient to nurse ratios are dangerously high... And adequate staffing is a big issue there. I would think twice about placing my loved ones here. Just FYI.

  • ★★★★★ 10 months ago

    I did my CNA clinicals there & a lot of the staff is terrible. Hate to say it. They don't care about those ppl. I wouldn't send my dog there.

  • ★★★★★ a year ago

    This is the worst place you could possibly work for... I worked for bronzeville for 3 and 1/2 months and it was the worst experience of my life!!! I was placed on the 3rd floor dementia unit fresh out of school, and I was shocked to find out these residents had NO clean clothes, there was never any linen and they fired me for not completing my documentation. I have 16 residents with no clothes and you expect me to make sure there up dressed diper changed, shower, with 4 cna's on the floor??? Please people!!! From someone on the inside DO NOT take your loved ones to this nursing home there's so many things wrong with management you should run. They'll never tell you but we all had no choice but to some days put nasty soild clothing on our residents. God please help the residents and staff. All the nurses aid's make minimum wage and they deserve so much more for what we do and what we have to put up with. The management cheated me and my co-workers on hours and overtime. They are so cheep they couldn't even pay us right and if we didn't keep track of our hours we always got shorted on our check, one of my co-workers was shorted $700, it is a mistake to work/put a loved one in this nursing home. Please believe me just don't do it please

About Symphony Of Bronzeville

General Information

Legal Business NameSymphony Bronzeville Park LLC
Ownership TypeFor Profit - Individual
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareApril 22, 1977 (41 years)
Capacity302
Residents267
Percent Occupied88%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Symphony Of Bronzeville

Symphony Of Bronzeville
was reviewed by to have a rating of 2 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Illinois Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

December 21, 2016 - 11 months ago

 Residents AffectedSeveritySource/TypeDescription
BSomePotential for Minimal HarmComplaintTry to resolve each resident's complaints quickly.

November 15, 2016 - 12 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
DFewPotential for HarmComplaintAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.

August 11, 2016 - 16 months ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
FManyPotential for HarmHealth InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
ESomePotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .

July 20, 2016 - 16 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide care by qualified persons according to each resident's written plan of care.

October 16, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.

June 25, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

May 4, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintHave a program that investigates, controls and keeps infection from spreading.

February 26, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintMake sure that a working call system is available in each resident's room or bathroom and bathing area.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Symphony Of Bronzeville require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr
2hr 25min
ReportedExpected
CNA
1hr 5min
35min
ReportedExpected
LPN
15min
60min
ReportedExpected
RN
3hr 25min
4hr
ReportedExpected
Total Nursing

This facility also provides approximately 35min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

46.0%
69.7%
69.7%
69.7%
92.8%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
32.5%
50.2%
52.1%
51.9%
91.7%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
29.9%
33.3%
36.9%
36.5%
43.3%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
4.1%
3.4%
4.6%
6.4%
22.4%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
19.2%
14.9%
21.0%
26.4%
17.1%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents whose ability to move independently worsened
5.4%
5.3%
6.9%
7.3%
19.7%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents who received an antipsychotic medication
18.6%
11.5%
19.7%
19.1%
15.0%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents whose need for help with daily activities has increased
0.4%
0.7%
1.0%
0.7%
5.8%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents who self-report moderate to severe pain
3.2%
0.4%
0.8%
1.2%
7.6%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents who lose too much weight
6.0%
6.6%
5.5%
6.1%
6.1%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of high risk long-stay residents with pressure ulcers
0.5%
0.4%
0.8%
3.0%
18.8%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents who have depressive symptoms
1.2%
2.4%
0.4%
0.4%
4.4%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents with a urinary tract infection
2.4%
2.4%
1.9%
1.9%
3.4%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents experiencing one or more falls with major injury
0.7%
1.4%
1.2%
2.1%
3.2%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.6%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

60.1%
65.1%
38.9%
20.1%
76.4%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
54.1%
63.4%
63.4%
63.4%
74.2%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
34.9%
31.7%
42.2%
51.2%
60.3%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of short-stay residents who made improvements in function
0.9%
0.9%
0.0%
1.1%
14.1%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of short-stay residents who self-report moderate to severe pain
0.9%
1.8%
4.2%
6.5%
2.4%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.0%
1.3%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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