Symphony Of Chicago West

Don't let this places entry way and pictures fool you. My grandmother is here currently and I'm doing everything to try and get here out. They treat her terribly to the point where she is crying. She can't walk, and is just trying to regain strength to walk again. I can't believe the discuss this place has.... I've been there a few times for visitation. When urine running down the halls is fixed by simply placing a wet floor sign so solve the problem. This place is terrible, please don't send your loved ones here for help. PLEASE. God Bless.

Unorganized, dysfunctional, unprofessional and ghetto. The staff has bad attitudes (I loved Tim though), orientation was bogus we practically orientated ourselves... They rescheduled it several times and still couldn't get it right Only Tim came in, the HR lady and the restorative aide (day 2) who didn't show us nothing just had us sign off on the papers saying she did like all the other paperwork we did. On top of that I was hired for an am full time shift then the final day of orientation the scheduler who is also unprofessional told me they don't offer what I was hired for. The location I worked for in Glendale, WI is the total opposite of this facility on Jackson in Chicago. I wanted to stick with the company, but this was a learning experience they need to get this place in order.

Really not happy with this facility"s care. The staffbis rude and unassisting & serms to not have a care in the world for a ny one. My brother is a patient untl yesterday and no one seems know his whereabouts. They wewere ignoring my brothers needs and just act if yiu ask a question that you are bothering them. I asked for. Corey .David I am constantly told that he is unavailable. Who is running this jount ..no one is ever accountable. Still on the phone trying to get answers of my brother's whereabouts. They discharged him but cannot tell cant tell mebwhereto, althogh I wasvtold byvacstaff member, Annette ( ifvthat iscevev her real name) that his belongings are still there & if they are secured. She could not answer that. How do yiu discharge someone and not contact next akin while stll possessing thier belongings & dont have a clue where that patient is? & have an uncaring attitude and you work in the healthcare field? Therer is some suspicion here. Dont take your love ones here..teyt may come up missing without a trace. Sheer unprofessionalism I twll yiou. Corey David can you respond to that??

Chicago West provides a home like environement for its resident's and staff. Staff is friendly and attentive. Would recommend Symphony of Chicago West for anyone looking for quality care and therapy.

When was there for two years I developed stage IV pressure ulcers in 2005 which I still have! It's a beautiful place but the staff are there just for a job. They are ghetto to the utmost! The rehabiltation staff are excellent when I was there but the doctors are non knowledgea I was able to walk after head trauma. They would get you up at 6:30 in the morning and wouldn't put you back to bed till 6:30 pm. They had insufficient staff who were over worked an under paid! Since Symphony bought them I hope things has changed for the better!