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Symphony Of Lincoln Park

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  2. Illinois
  3. Chicago Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.4 / 5.0 ★★★★★

  • april moore
    ★★★★★ a month ago

    Last Month I was given the responsibility to find my best childhood friend a place to stay for short term recovery and rehabilitation. It is not an easy task because you want the best for your love one, but not sure which facility is best for you or the patient. After visiting some I was impressed and comfortable in choosing Symphony Of Lincoln Park for these reasons. First the tour guide made me feel welcome and relaxed. She also was training a young lady name Leah (activity mgr) who said if you do decide to bring your friend here she's going to be loved. Now I expected my friend to receive quality care but to also receive love, I have to admit I was doubtful. Today I agree with Leah with no doubts Symphony of Lincoln Park has something special besides excellent care and rehab. They have a Symphony of warmth, love, interest and concern. Her Dr who I call Dr Z is patient, takes the time to listen and explain the patients health diagnosis and plan to help the patient and allows you to understand in layman's terms. The social worker Amanda is kind as well as informative. She will help you over and above her duties. Physical therapist Adrian is dedicated, fun and encourages Nadine who's now motivated, excited and believes she's gonna get better. Nurse Corey and Louise keeps me informed so I feel a part of Nadine's healing process. I am so thankful for the employees at Symphony. They are a great mixture of excellent care, encouragement, kindness, motivation and love. They are interested in your mental assurance as well as your medical health. My friend has improved so much since she's been with Symphony. If I ever have to gave care and rehab take me to Symphony of Lincoln Park so I can get some good care and love.

  • Shelly Famighetti-Dane
    ★★★★★ a month ago

    My father spent 2 weeks at Symphony after being admitted to the hospital from a stroke and then diagnosed with Vascular Dementia. Before he was admitted, i read some of the previous reviews like many people do, and i was hesitant. But i knew he needed skilled nursing to recover from a stroke and that i needed time to plan out relocating him to Los Angeles to be near me. The first floor is fancy and the upstairs floors are old and not updated. So again i was worried. His first night was rough for him, he was in a room with a tv that didn't work. This was brought up to staff and he was moved to a nicer room within 24 hours. Every single staff member i came in contact with was compassionate and knowledgeable. I flew out of state 2 days later and every single time my father would call me with a issue, I'd call them and speak to a nurse and every single time they would address all things immediately (that rarely happens with anything in life). My father felt cared for while here. That says a lot. I felt confident he was cared for and that also says a lot. I dealt with Daphne who helped me place him here, and then Cassandra who literally was in contact with me every other day assuring me that all things that needed to be lined up for his departure were being handled. And they were. He left yesterday and I'm happy to say is near me now in California. My father likes to complain and he had no complaints during his stay except having a roommate. Having a roommate is a given in a skilled nursing home. I recommend them and can say with all confidence if you are willing to help along side Symphony you will have a great experience with this facility. I'm not affiliated with this facility in any way, i just find it nessesary to voice my positive experiences when i have them.

  • myrna davila
    ★★★★★ 3 months ago

    The second floor where my mother is always smell like body waste. It took them 3 days to unclog the toilet in my mother's room and I had to bring my own hand soap and paper towels because they didn't have any. The people that WORK there (hahaha) are always in the nurse's station listening to music or on there cell phones or just talking. They take forever to clean the patients. And today they had a woman that looks like she is in her 80's cleaning the patients and beds. She didn't know how to handle my mother. I had to clean my mother myself. This place is a joke!!! I can't wait until it's time to take my mother home. Today's date 12/30/18.

  • Dale Dean
    ★★★★★ 10 months ago

    My cousin has received excellent care at this facility. The social worker is very compassionate; at one point she took my cousin on an outing outside the facility. The MD psychologist has been very careful to calibrate dosages of medicine to avoid over-medication and has also responsive to the family's concerns. Floor staff has overall been helpful and patient.

  • Gladys Tole
    ★★★★★ 4 months ago

    I know a few people that stayed they're and I went to visit them it seems like a clean place and they are very nice with great service

About Symphony Of Lincoln Park

General Information

Legal Business NameSymphony Lincoln Park LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareSeptember 25, 1984 (35 years)
Capacity248
Residents208
Percent Occupied84%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Symphony Of Lincoln Park

Symphony Of Lincoln Park was reviewed by Medicare to have a rating of 1 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Illinois Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

September 20, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintPrepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature.

May 25, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmComplaintEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmComplaintAt least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor.
DFewPotential for HarmComplaintDevelop a post-discharge plan with the resident and family for the resident's care after leaving the nursing home.
DFewPotential for HarmComplaintProvide proper discharge planning and communication, of the resident's health status and summary of the resident's nursing home stay.
DFewPotential for HarmComplaintTell the resident or the residents representative in writing how long the nursing home will hold the residents bed in cases of transfer to a hospital or therapeutic leave.
DFewPotential for HarmComplaintEstablish and follow a written policy that permits a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
DFewPotential for HarmComplaintProvide medically-related social services to help each resident achieve the highest possible quality of life.
DFewPotential for HarmComplaintAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmComplaintProvide timely notification to the resident before transfer or discharge.

April 12, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
ESomePotential for HarmHealth InspectionReasonably accommodate the needs and preferences of each resident.
DFewPotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
DFewPotential for HarmHealth InspectionGive proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionAllow residents to self-administer drugs if determined safe.
BSomePotential for Minimal HarmHealth InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

November 29, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$15,993 fine
GFewActual HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmComplaintMake sure that all required doctor visits are made personally.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Symphony Of Lincoln Park require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 45min
2hr 25min
ReportedExpected
CNA
55min
40min
ReportedExpected
LPN
40min
1hr 15min
ReportedExpected
RN
3hr 20min
4hr 20min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 15min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

86.9%
89.9%
89.9%
89.9%
92.8%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
63.0%
59.8%
57.8%
60.5%
91.3%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
56.5%
37.3%
48.6%
46.8%
44.5%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
13.3%
15.3%
11.5%
8.5%
21.6%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
19.4%
19.2%
23.4%
17.4%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents whose ability to move independently worsened
12.1%
9.0%
9.4%
9.7%
19.3%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who received an antipsychotic medication
13.0%
4.3%
9.7%
15.2%
14.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents whose need for help with daily activities has increased
6.7%
12.4%
17.0%
13.5%
7.9%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who lose too much weight
8.8%
4.6%
8.3%
7.6%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of high risk long-stay residents with pressure ulcers
2.2%
2.9%
1.0%
1.6%
4.1%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
1.9%
2.6%
1.9%
18.8%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who have depressive symptoms
0.6%
2.4%
1.9%
1.8%
3.7%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents with a urinary tract infection
4.4%
5.7%
3.0%
1.7%
3.4%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents experiencing one or more falls with major injury
2.7%
2.2%
1.5%
1.1%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

31.6%
25.8%
30.2%
55.0%
76.0%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
52.2%
34.0%
34.0%
34.0%
73.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
61.3%
70.2%
68.5%
69.3%
64.3%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who made improvements in function
2.6%
1.1%
1.5%
4.2%
11.0%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who self-report moderate to severe pain
3.8%
3.4%
4.0%
2.0%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who newly received an antipsychotic medication
1.6%
1.1%
0.2%
0.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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