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Warren Barr Living & Rehab Ctr

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Reviews
Overall Rating 2.8 / 5.0 ★★★★★

  • ★★★★★ in the last week

    My dad has been here almost a week. I'll be doing review's throughout his stay here at WB. Nurse Sherry on the 5th floor 10/1/17 is *AMAZING* My only concern right now is the amount of time it take for someone to answer the phone. The receptionist could use a lesson or two on phone etiquette, customer service and professionalism. #wishusluck

  • ★★★★★ a month ago

    The therapy is the best thing going. If out patient service was available it would be GREAT!!! The CNA have very NASTY attitudes and are LAZY.... I'm sure when they were applying they lied on the application about their customer service and caring skills.....

  • ★★★★★ 6 months ago

    I am a clinical pharmacist and have been working in the field of medicine for 3+ years. I have never had such a horrible experience in dealing with another health care institution as I have had with Warren Bar. I attempted to call the main phone line listed on their website 7 TIMES and either the call was never answered or answered and then dropped. When I got to the operator I asked to speak to someone regarding an urgent clinical manager and had my call dropped once and then was transferred to a dead end voicemail. After 20 minutes I was finally transferred to the correct department. As a healthcare worker myself I will advise patients to not go to Warren Bar if at all possible.

  • ★★★★★ a year ago

    My husband had a stroke while we were vacationing in Chicago. He needed a Rehabilitation Facility. Warren Barr gold Coast came highly recommended.The whole stay at this facility was nothing but excellent. I was very impressed from the time I made that first phone call there and made my personal tour given by the executive director, John Lindsey and all the way to the discharge day. They went above and beyond to make our stay there very comfortable .The whole staff was great, very caring, very attentive and most of all very professional. They all delivered their service with a smile and All our needs were met. The Nursing department gave my husband the best of care , The Therapy department gave my husband excellent treatments , his progress was simply amazing and he improved very fast. The food was good and the place is clean ; the social worker is very knowledgeable , well-informed and she helped us all the way to discharge day and beyond . The people in Chicago was right when they told me " If you want the best treatment, go to Warren Barr Gold Coast" , I am glad we did. We simply cannot thank them enough.

  • ★★★★★ 5 months ago

    Warren Barr is a horrible institutions(gold coast at least) They put up a front to let potential people believe that they are gold coast quality and they are not. 1. I was there about a year ago and experience some of the worst management ever. Things was stolen from out of my room and was not addressed. Never offered to replace the things that were stolen. Non caring management/owners. SOME OF THE NURSES DID NOT KNOW WHAT TO DO...(that's scary) really makes you think about the quality of care they are providing. You may also want to watch some of the CNA 'S. WB cater to the 8th floor to the point that they will be fully staffed and the lower floors will be under-staffed. 2. The food was horrible to the point where I ended up with a g-tube. 3. I was there for a year and the didn't provide me with the therapy I needed. So I basically just sat there and they took money ( which was highly important to them) I still couldn't walk I pressured MY DOCTOR to please remove me from there because they were not doing anything to help me. I was transferred to REHABILITATION INSTITUTE OF CHICAGO. They got me walking in two months opposed to the 1year at wbgc. 4. Now my father is there. They are helping him with therapy. ( this place basically is orthopedic only. They can not handle strokes) 5. They have the most rudest receptionist EVER. They need some serious phone etiquette . They sound like they do not like their job. Your on hold for twenty minutes at a time then hung up on. The phone sometimes ring ten times before it's answered. 6. When trying to speak to the nurse, takes them awhile to get to the phone, don't know certain things about their patients. Then while you speak to them they will tell you that they are busy and hurrying you off the phone. I could go on and on about this place. Trying to get my father to another facility were he can be properly cared for. His room doesn't get cleaned every day. His lunch tray should not still be in there when dinner trays come. With that being said, if you really love your love one or yourself, this is NOT the so call rehab/long term place for you. Do your homework before choosing. What is beautiful is not necessarily good .If I could give minus 5 stars I would. So not worth going for a tour. Thats how they wheel you in..DON'T DO IT!!! This place is hell three times removed. Save yourself and someone you love.

About Warren Barr Living & Rehab Ctr

General Information

Legal Business NameWarren Barr Living & Rehab Center, LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareAugust 1, 1978 (39 years)
Capacity271
Residents179
Percent Occupied66%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Warren Barr Living & Rehab Ctr

Warren Barr Living & Rehab Ctr
was reviewed by to have a rating of 2 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Illinois Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

September 29, 2016 - 14 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmComplaintDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.

September 19, 2016 - 14 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmComplaintGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmComplaintDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmComplaintEnsure each resident receives an accurate assessment by a qualified health professional.

August 28, 2016 - 15 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmComplaintEnsure services provided by the nursing facility meet professional standards of quality.

August 11, 2016 - 16 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

August 5, 2016 - 16 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide care by qualified persons according to each resident's written plan of care.

July 11, 2016 - 17 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

June 15, 2016 - 17 months ago

 Residents AffectedSeveritySource/TypeDescription
CManyPotential for Minimal HarmComplaintDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmComplaintGive residents a notice of rights, rules, services and charges.

May 19, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
FManyPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmHealth InspectionMake sure that a working call system is available in each resident's room or bathroom and bathing area.
ESomePotential for HarmHealth InspectionProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
ESomePotential for HarmHealth InspectionReasonably accommodate the needs and preferences of each resident.
DFewPotential for HarmHealth InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
DFewPotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.

April 21, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
DFewPotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmComplaintAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmComplaintReasonably accommodate the needs and preferences of each resident.

March 16, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmComplaintDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

February 11, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmComplaintGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmComplaintAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
BSomePotential for Minimal HarmComplaintPrepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature.

December 14, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmComplaintReasonably accommodate the needs and preferences of each resident.

October 2, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
CManyPotential for Minimal HarmComplaintGive residents a notice of rights, rules, services and charges.
DFewPotential for HarmComplaintHave a program that investigates, controls and keeps infection from spreading.

July 23, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmComplaintHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmComplaintProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
DFewPotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

April 16, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmHealth InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
ESomePotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionKeep residents' personal and medical records private and confidential.
DFewPotential for HarmHealth InspectionGive proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Warren Barr Living & Rehab Ctr require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 50min
2hr 40min
ReportedExpected
CNA
45min
45min
ReportedExpected
LPN
1hr 45min
1hr 20min
ReportedExpected
RN
5hr 25min
4hr 40min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 45min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

78.9%
36.1%
36.1%
36.1%
92.8%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
65.2%
63.5%
64.1%
57.8%
91.7%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
44.4%
50.0%
25.0%
36.4%
43.3%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
7.8%
7.6%
11.5%
5.3%
22.4%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
41.6%
31.5%
13.8%
24.5%
17.1%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents whose ability to move independently worsened
8.1%
3.3%
11.3%
6.7%
19.7%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents who received an antipsychotic medication
22.6%
26.8%
19.6%
17.5%
15.0%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents whose need for help with daily activities has increased
1.3%
0.0%
1.7%
0.0%
5.8%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents who self-report moderate to severe pain
3.0%
6.3%
12.5%
14.1%
7.6%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents who lose too much weight
9.3%
11.8%
3.8%
5.5%
6.1%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of high risk long-stay residents with pressure ulcers
17.9%
14.9%
21.4%
9.3%
18.8%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents who have depressive symptoms
4.5%
1.6%
3.1%
1.6%
4.4%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents with a urinary tract infection
3.0%
4.8%
3.1%
0.0%
3.4%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents experiencing one or more falls with major injury
5.5%
3.5%
4.7%
3.2%
3.2%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.6%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

22.7%
22.6%
19.7%
15.6%
76.4%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
41.1%
10.0%
10.0%
10.0%
74.2%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
65.2%
65.0%
60.6%
55.6%
60.3%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of short-stay residents who made improvements in function
4.9%
5.4%
2.8%
1.6%
14.1%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of short-stay residents who self-report moderate to severe pain
1.8%
1.9%
1.2%
0.9%
2.4%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of short-stay residents who newly received an antipsychotic medication
0.5%
0.6%
0.5%
0.0%
1.3%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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