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Alden Town Manor Rehab & Hcc

  1. Skilled Nursing Home Facilities
  2. Illinois
  3. Cicero Skilled Nursing Home Facilities
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Reviews
Overall Rating 2.8 / 5.0 ★★★★★

  • luis l
    ★★★★★ 2 weeks ago

    HORRIBLE SERVICE HERE THEYRE UNDER STAFF AND NOT CARING FOR PATIENTS AT ALL THEY SUCK AT CLEANING THE PATIENTS VERY DISAPPOINTED AT THIS PLACE GLAD WERE HERE VERYDAY TO WATCH MY MOTHER ALDEN YOU GUYS SUCK SORRY BUT NOT SORRY!!!

  • Rosa Espinoza
    ★★★★★ 3 months ago

    I won't recommend , my mom got worst. Alma (not the receptionist )one person in charge she feels she is the owner, rude. Their are persons they care alot but also theirs some young ones they are taking selfies and laughing of other ppl. Management to watch who they hire. Theirs nurses or nurse assistants they really care, I have seen them they work hard and even more than their duties. Management should ask residents how are they treated even family members or have a drop box for complaints.

  • Nicole Mondragon
    ★★★★★ 5 months ago

    Terrible rehab environment. My grandfather has fallen twice since he has been in rehab. Once in my very own presence.I took a video of all my family members trying to help my grandfather get into the bed after waiting 15min for a nurse or CNA. They are extremely low on staff, and the nurses and aids lack basic knowledge and communication. I called twice for a nurse/aid when my grandfather was trying to get into bed. I even went out of the room and asked one aid if she could help me and she said some one should be with us soon . Excuse me!?? Basically no one wanted to help, and our CNA went missing. I am a nurse in one of Chicago's biggest hospitals, and that is completely unacceptable! If you can't help me, then you immediately find some one who can, you never walk away from a patient who is need of help. Not one apology was given, our CNA finally showed up after 15min with an attitude. This place is a complete disgrace and the town of Cicero should be ashamed that this type of establishment even exist in their town. The negligence and lack of basic patient care is outrageous. My family will be fling a complaint with the IDPH. No one's family member or loved one should ever be neglected the way my grandfather has been. How is he supposed to get better in rehab if this rehab facility is just making it worse!?

  • Samantha Begay
    ★★★★★ 5 months ago

    My personal Story about My care at Alden. Im a success story because when I came here the hospital never took what I was telling them about my bottom and when I was transferred here, The nurses found what was hurting me and by that time it was infected. The care and compassion they gave me was outstanding and wonderful. The staff here really cares about u as an individual and always make sure you get the best care possible. I would really want to say thank you to Alma, Jake and everyone in Admissions, Also Carmen thank you for all your help too. The wound care team here is the Best from Xavier, Jessica, Tyionne, and Tammy. Thank you for tge care you've given me. Also cant forget my nurses Nancy, Alex, Elizabeth, and Jamie You guys Rock at what you do. The CNA's here are amazing Mary Jane, Marilyn, Juanna, Rosa, Earlene. Also Lashaunna she helped me when I needed help and kept a smile on my face. If it wasn't for tgis facility and the employees here I'm not sure if I would of recovered like I did, Thank You Alden Town Manor and the Employees here!!! God Bless everyone of You Guys!!!

  • Danny Santana
    ★★★★★ 11 months ago

    When my mother suffered a fall and broke her hip, UIC hospital gave us a list of places to continue her therapy close to our area. We toured 4 places and i was shocked with the conditions of these places! when i toured town manor i was relieved i finally had found a decent place for my mom to be taken to. The place is very clean, and the nursing staff is very attentive. The therapist are the best they did one on one therapy with my mother and she was able to get better and after almost 4 weeks we got to take her back home. My mother says she felt very comfortable and she actually wants to go back to visit some friends she made.

About Alden Town Manor Rehab & Hcc

General Information

Legal Business NameAlden Town Manor Rehabilitation And Health Care Center, Inc.
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareSeptember 16, 1992 (26 years)
Capacity237
Residents183
Percent Occupied77%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Alden Town Manor Rehab & Hcc

Alden Town Manor Rehab & Hcc was reviewed by Medicare to have a rating of 2 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Illinois Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

October 31, 2017 - 10 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmComplaintProvide housekeeping and maintenance services.

April 7, 2017 - 17 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.

November 22, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$7,768 fine
GFewActual HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .
GFewActual HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DFewPotential for HarmComplaintGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.

July 5, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

May 18, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintAllow residents the right to participate in the planning or revision of care and treatment.

April 29, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

March 24, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
ESomePotential for HarmHealth InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
ESomePotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionEnsure that residents with limited range of motion receive appropriate treatment and services to increase range of motion or prevent further decrease in range of motion.
DFewPotential for HarmHealth InspectionKeep each resident free from physical restraints, unless needed for medical treatment.

February 11, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmComplaintHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmComplaintAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.

September 3, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Alden Town Manor Rehab & Hcc require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 30min
2hr 30min
ReportedExpected
CNA
40min
40min
ReportedExpected
LPN
35min
1hr 5min
ReportedExpected
RN
2hr 45min
4hr 15min
ReportedExpected
Total Nursing

This facility also provides approximately 10min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

76.0%
65.9%
65.9%
65.9%
92.8%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
63.9%
69.7%
65.9%
62.6%
91.3%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
61.4%
50.8%
58.2%
59.2%
44.5%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
17.4%
13.5%
16.3%
16.7%
21.6%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
34.6%
20.1%
17.8%
24.6%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents whose ability to move independently worsened
16.7%
13.5%
13.0%
13.0%
19.3%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who received an antipsychotic medication
25.5%
19.7%
22.1%
16.8%
14.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents whose need for help with daily activities has increased
6.6%
8.0%
9.4%
8.1%
7.9%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who lose too much weight
12.7%
7.0%
6.5%
11.0%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
4.1%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who self-report moderate to severe pain
7.2%
4.1%
3.2%
0.6%
18.8%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who have depressive symptoms
4.2%
3.7%
2.9%
2.3%
3.7%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents with a urinary tract infection
3.0%
1.2%
4.1%
3.4%
3.4%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents experiencing one or more falls with major injury
4.6%
3.5%
3.1%
2.1%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
1.1%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

17.9%
20.1%
16.4%
14.2%
76.0%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
22.5%
16.1%
16.1%
16.1%
73.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
58.0%
52.2%
72.2%
70.9%
64.3%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who made improvements in function
2.4%
0.0%
0.0%
1.3%
11.0%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who self-report moderate to severe pain
1.0%
2.3%
4.3%
3.6%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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