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Alden Town Manor Rehab & Hcc

  1. Skilled Nursing Home Facilities
  2. Illinois
  3. Cicero Skilled Nursing Home Facilities
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Reviews
Overall Rating 2.9 / 5.0 ★★★★★

  • Maria Sokolowski
    ★★★★★ 2 weeks ago

    My mom was there 2 years ago. They staff was amazing. The last 8 months of my moms life was so very happy thanks to your staff on the 3rd floor. I will ever be so grateful. From the receptionist alma to the people in the offices thank you. However now i see the welcoming .receptionist staff is not very mature. .can the owner please respond to peoples reviews from the heart not the same response for everyone

  • jessica osuna
    ★★★★★ a month ago

    The worse nursing home I have ever put my mom in I changed her to this place from Norridge nursing home where she had been for 13 years I thought this place would be better for her due to Norridge had gone done so badly How wrong I was ! First they moved my mother from one room to another A few days after she got there Which was very stupid considering her just getting adjusted I asked them to at least put her by the window again because she enjoyed the light They never did They served her food that she could not even chew I had to keep after them to keep her clean Comb her hair Take care of her foot wound that never got better until she went on hospice Her feet were so dry that the skin just peeled off Then to top it off She ended up with first one fracture on her leg and then another They said it was due to her bones being so fragile I sincerely have my doubts Their inexperience cna's And wound person were not gentle or careful when they moved her And administration people should all be fired They are never around when you need them I could go on and on This place should be shut down I will make sure that I do my best to stop people from taking their loved ones there Shame on you Josh for being so useless The only person there that I will give a good reference to is Nurse Rajal on 2nd fl She was the only one who kept me up to date about my mom She is too good for that place She was the only person who called me to give me condolences I did not hear from one person from administration That just goes to show you how uncaring they were And then they even tried to cheat me out of $60 from my mothers trust fund Waiting for the check I will let you know if I don't receive it Thank you God for making the decision for me I was going to relocate my mom in April

  • Daisy Rodriguez
    ★★★★★ 3 months ago

    This place is THE WORST place for your loved one. I was there yesterday and witnessed a fight between two employees. My grandma has Alzheimer's and she was so scared when this happened. I'm not sure why the fight started but these two persons where yelling at each other how they were screwing someone named Josh who I found out later is the owners son! What kind of place is this. I am appalled and disgusted by this place.

  • Sofia Khalil
    ★★★★★ 5 months ago

    One of the worst nursing home you could take your love one. My mom was there in 2010 . They don't care about the people or clean. The hallways stinks like urines and poop d And their food is really bad. I hope they got a new manager and all new crews. People go there because they need help. Not to get abuse.

  • Rosa Espinoza
    ★★★★★ 11 months ago

    I won't recommend , my mom got worst. Alma (not the receptionist )one person in charge she feels she is the owner, rude. Their are persons they care alot but also theirs some young ones they are taking selfies and laughing of other ppl. Management to watch who they hire. Theirs nurses or nurse assistants they really care, I have seen them they work hard and even more than their duties. Management should ask residents how are they treated even family members or have a drop box for complaints.

About Alden Town Manor Rehab & Hcc

General Information

Legal Business NameAlden Town Manor Rehabilitation And Health Care Center, Inc.
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareSeptember 16, 1992 (27 years)
Capacity237
Residents183
Percent Occupied77%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Alden Town Manor Rehab & Hcc

Alden Town Manor Rehab & Hcc was reviewed by Medicare to have a rating of 2 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Illinois Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

October 31, 2017 - 1 year ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmComplaintProvide housekeeping and maintenance services.

April 7, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.

November 22, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$7,768 fine
GFewActual HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .
GFewActual HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DFewPotential for HarmComplaintGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.

July 5, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

May 18, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintAllow residents the right to participate in the planning or revision of care and treatment.

April 29, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Alden Town Manor Rehab & Hcc require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 30min
2hr 30min
ReportedExpected
CNA
40min
40min
ReportedExpected
LPN
35min
1hr 5min
ReportedExpected
RN
2hr 45min
4hr 15min
ReportedExpected
Total Nursing

This facility also provides approximately 10min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

76.0%
65.9%
65.9%
65.9%
92.8%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
63.9%
69.7%
65.9%
62.6%
91.3%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
61.4%
50.8%
58.2%
59.2%
44.5%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
17.4%
13.5%
16.3%
16.7%
21.6%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
34.6%
20.1%
17.8%
24.6%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents whose ability to move independently worsened
16.7%
13.5%
13.0%
13.0%
19.3%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who received an antipsychotic medication
25.5%
19.7%
22.1%
16.8%
14.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents whose need for help with daily activities has increased
6.6%
8.0%
9.4%
8.1%
7.9%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who lose too much weight
12.7%
7.0%
6.5%
11.0%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
4.1%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who self-report moderate to severe pain
7.2%
4.1%
3.2%
0.6%
18.8%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who have depressive symptoms
4.2%
3.7%
2.9%
2.3%
3.7%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents with a urinary tract infection
3.0%
1.2%
4.1%
3.4%
3.4%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents experiencing one or more falls with major injury
4.6%
3.5%
3.1%
2.1%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
1.1%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

17.9%
20.1%
16.4%
14.2%
76.0%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
22.5%
16.1%
16.1%
16.1%
73.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
58.0%
52.2%
72.2%
70.9%
64.3%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who made improvements in function
2.4%
0.0%
0.0%
1.3%
11.0%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who self-report moderate to severe pain
1.0%
2.3%
4.3%
3.6%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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