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Gardenview Manor

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Reviews
Overall Rating 4.3 / 5.0 ★★★★★

  • patricia phillips
    ★★★★★ 3 weeks ago

    I worked at Gardenview in the past and recently returned. Things are so much better than when I worked there before. I work with an awesome team that actually cares about the residents. I am proud to work there.

  • Penny Arnold
    ★★★★★ 7 months ago

    I have been employed at Gardenview Manor for three weeks now. It has been my pleasure to watch a powerful team come together , we have a rock star nursing department headed up by some of the best RN's i have ever worked with. Our dietary department also rocks it on a daily basis !!! I am so excited to be a member of this team and the future of Gardenview Manor !

  • Amber Bartolo
    ★★★★★ 3 months ago

    12 days passed and no shower? Bedding not changed in over 30 days? Unacceptable.

  • Kansas Swain
    ★★★★★ a year ago

    Gardenview Manor and the Villas is a wonderful facility. They are highly professional and compassionate home with short-term or long-term options for patients and families. They have an exceptional therapy company and state-of-the-art short-term rehab to home area called the Villas. The Villas are well appointed and have fireplaces in the rooms, luxurious baths and private verandas. I would highly recommend Gardenview Manor or the Villas to anyone who is in need of a short or long-term facility. The staff is professional and compassionate and the food is hot and delicious and they provide a fresh salad bar with many options served daily.

  • Wutliesbeneath iswhutzreal
    ★★★★★ 6 months ago

About Gardenview Manor

General Information

Legal Business NameGardenview Manor, LLC
Ownership TypeFor Profit - Partnership
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareMay 1, 1997 (21 years)
Capacity213
Residents95
Percent Occupied45%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Gardenview Manor

Gardenview Manor was reviewed by Medicare to have a rating of 1 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Illinois Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

September 15, 2017 - 5 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionMake sure that special or therapeutic diets are ordered by the attending doctor.
ESomePotential for HarmHealth InspectionOffer other nutritional food to each resident who will not eat the food served.
CManyPotential for Minimal HarmHealth InspectionAllow residents to easily view the results of the nursing home's most recent inspection.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

August 1, 2017 - 7 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmComplaintDevelop a post-discharge plan with the resident and family for the resident's care after leaving the nursing home.
DFewPotential for HarmComplaintProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmComplaintProvide written records when a resident is transferred or discharged.
DFewPotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

April 20, 2017 - 10 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

April 14, 2017 - 10 months ago

 Residents AffectedSeveritySource/TypeDescription
CManyPotential for Minimal HarmHealth InspectionDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmComplaint+InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmComplaint+InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
BSomePotential for Minimal HarmHealth InspectionProvide proof that residents' personal money that is deposited with the nursing home is secure.

February 15, 2017 - 12 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintMake sure that special or therapeutic diets are ordered by the attending doctor.
DFewPotential for HarmComplaintDevelop a post-discharge plan with the resident and family for the resident's care after leaving the nursing home.

January 4, 2017 - 14 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmComplaintReasonably accommodate the needs and preferences of each resident.
DFewPotential for HarmComplaintProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.

December 21, 2016 - 14 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide care by qualified persons according to each resident's written plan of care.

December 7, 2016 - 15 months ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

October 28, 2016 - 16 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
DFewPotential for HarmComplaintEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
DFewPotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

October 18, 2016 - 16 months ago

 Residents AffectedSeveritySource/TypeDescription
JFewImmediate JeopardyComplaintProtect each resident from mistreatment, neglect and misappropriation of personal property.
JFewImmediate JeopardyComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmComplaintDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

October 6, 2016 - 17 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
DFewPotential for HarmComplaint1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.

September 14, 2016 - 17 months ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .
ESomePotential for HarmComplaintGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmComplaintDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
DFewPotential for HarmComplaint1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
DFewPotential for HarmComplaintProvide timely notification to the resident before transfer or discharge.

August 16, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmComplaintSet up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.
FManyPotential for HarmComplaintHire sufficient dietary support personnel.
FManyPotential for HarmComplaintDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
FManyPotential for HarmComplaint1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
GFewActual HarmComplaintGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
GFewActual HarmComplaintProtect each resident from all abuse, physical punishment, and involuntary separation from others.
DFewPotential for HarmComplaintEnsure each resident receives an accurate assessment by a qualified health professional.
DFewPotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

August 2, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmComplaintStore, cook, and serve food in a safe and clean way.
FManyPotential for HarmComplaintHire sufficient dietary support personnel.
CManyPotential for Minimal HarmComplaint1) Provide 3 meals at regular times; 2) serve breakfast within 14 hours of dinner; and 3) offer a snack at bedtime each day.
DFewPotential for HarmComplaintMake sure that special or therapeutic diets are ordered by the attending doctor.
DFewPotential for HarmComplaintAllow residents to self-administer drugs if determined safe.
DFewPotential for HarmComplaintKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
BSomePotential for Minimal HarmComplaintMake sure menus meet the resident's nutritional needs and that there is a prepared menu by which nutritious meals have been planned for the resident and followed.

July 13, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.

June 29, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmComplaintMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
ESomePotential for HarmComplaintStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmComplaintHire sufficient dietary support personnel.

June 27, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
---Payment DenialPayment denial for 36 days
DFewPotential for HarmComplaintProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.

May 31, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

March 18, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
FManyPotential for HarmHealth InspectionPut firmly secured handrails on each side of hallways.
ESomePotential for HarmHealth InspectionProvide proof that residents' personal money that is deposited with the nursing home is secure.
CManyPotential for Minimal HarmHealth InspectionDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
DFewPotential for HarmHealth InspectionMake sure that special or therapeutic diets are ordered by the attending doctor.
DFewPotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmHealth InspectionKeep residents' personal and medical records private and confidential.
DFewPotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
DFewPotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.

August 27, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaint1) Provide 3 meals at regular times; 2) serve breakfast within 14 hours of dinner; and 3) offer a snack at bedtime each day.
ESomePotential for HarmComplaintHire sufficient dietary support personnel.

August 17, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.

August 5, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
CManyPotential for Minimal HarmComplaintProvide housekeeping and maintenance services.
DFewPotential for HarmComplaintKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmComplaintProvide care by qualified persons according to each resident's written plan of care.

July 25, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmComplaintMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
FManyPotential for HarmComplaintHire sufficient dietary support personnel.

June 17, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintMake sure that special or therapeutic diets are ordered by the attending doctor.
DFewPotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmComplaintConduct initial and periodic assessments of each resident's functional capacity.

March 12, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmComplaintEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
GFewActual HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

March 3, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$19,056 fine
FManyPotential for HarmComplaintHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .

January 8, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$4,680 fine

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Gardenview Manor require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr
2hr 35min
ReportedExpected
CNA
50min
40min
ReportedExpected
LPN
1hr 5min
1hr 10min
ReportedExpected
RN
3hr 60min
4hr 30min
ReportedExpected
Total Nursing

This facility also provides approximately 10min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

89.6%
82.1%
82.1%
82.1%
92.8%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
23.3%
66.7%
67.4%
69.9%
91.3%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
16.3%
43.9%
53.7%
61.5%
44.5%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
19.4%
24.5%
20.0%
17.0%
21.6%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
21.3%
32.3%
23.6%
19.4%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents whose ability to move independently worsened
7.1%
17.3%
16.5%
13.5%
19.3%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who received an antipsychotic medication
10.5%
33.3%
20.7%
34.9%
14.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents whose need for help with daily activities has increased
4.9%
10.1%
6.5%
5.7%
7.9%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who lose too much weight
10.4%
10.0%
9.5%
7.0%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of high risk long-stay residents with pressure ulcers
5.6%
8.9%
4.6%
1.0%
4.1%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who self-report moderate to severe pain
53.5%
51.1%
40.7%
37.6%
18.8%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who have depressive symptoms
4.9%
5.1%
1.1%
0.0%
3.7%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents with a urinary tract infection
5.8%
9.8%
5.3%
5.4%
3.4%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents experiencing one or more falls with major injury
3.4%
4.4%
4.1%
1.4%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents with a catheter inserted and left in their bladder
1.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

17.2%
29.6%
40.7%
35.8%
76.0%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
16.9%
32.9%
32.9%
32.9%
73.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
70.7%
77.4%
78.0%
73.0%
64.3%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who made improvements in function
28.6%
23.3%
10.4%
5.4%
11.0%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who self-report moderate to severe pain
10.0%
5.1%
1.7%
2.0%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who newly received an antipsychotic medication
1.1%
0.0%
0.0%
0.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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