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Pine Acres Rehab & Living Ctr

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  3. Dekalb Skilled Nursing Home Facilities
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Reviews
Overall Rating 2.8 / 5.0 ★★★★★

  • Mike Donnelly
    ★★★★★ a month ago

    The Bad: 1. They are understaffed in the nursing department and extremely poorly managed. 2. Building is old and dilapidated (it is an eyesore from the inside out). 3. The Administration is more outdated than the building and they are behind the times in almost every standard. 4. This is a for profit facility that puts the residents second and the profits first. 5. Poor management by almost all the departments. This is compounded by the frequently managerial changes. (Except for the most important position "Administrator" who has been there over 20 years) THIS IS NOT A GOOD THING!!! The Good: 1. Support staff (housekeeping, activities, and dietary) are very helpful and truly seem to care about the residents and their well being. 2. The PT, OT, and ST rehab care are top notch and the rehab facilities are nice. (Because they are provided by an outside company) 3. Two of the managers seem to do the best they can at taking care of the residents despite how little the owners and administrator care.

  • Sylvia Evans
    ★★★★★ 2 months ago

    This is one of the best run facilities I have had the pleasure of doing business with. They have the atmosphere of family and provide exceptional and focused care for my brother. They are in contact with me for all decisions that need to be made even if there is a room change. I am so blessed to have this facility caring for my brother. They are the best.

  • Tyler Dimmel
    ★★★★★ 4 months ago

    If you care about your loved ones do not place them in this facility! I have a close friend who works at Pine Acres and some of the things they tell me are downright appalling. The power goes out at least once a week for as long as six hours and instead of trying to fix this issue the management instead focuses on covering up these incidents. They are also currently twenty people understaffed because the employees are treated like dirt by the management and no one wants to work there. So because they are desperate for staff one of the aids they hired recently is a convicted felon, which they didn't seem to have a problem with. Many of the other staff are lazy and will neglect the residents they are supposed to be taking care of. I was told of one scenario where a resident sat in a soiled diaper for a couple hours because the aid responsible for her didn't feel like dealing with it. Yes these incidents are reported by the few good workers employed there but because management doesn't care nothing is done about it. I really wish I was making this all up but sadly I'm not. Other staff of Pine Acres have posted reviews of what really goes on in the facility, but were found out by management and threatened to be fired if they did not remove their review. It is a horrible place and not a facility where you want your loved ones staying.

  • Lori Hamilton
    ★★★★★ 2 months ago

    I know a few people who work at Pine Acres and after some of the stories they have told me about what takes place there I felt it was necessary to write this review to warn anyone who has family or may be considering placing family in this faculty to strongly reconsider. The people who work there are very lazy and there are few who decide to go smoke pot during their breaks. Nothing is done about this because the management is lazy as well and incompetent on top of that. They recently hired a woman who is a convicted felon charged with animal abuse, and it was also discovered she does pornography on the side to earn extra money. I would never trust this kind of person to be tasked with taking care of my family members, but the management being fully aware of this does not percieve it as a problem. They all need to be fired and replaced with people who know what they are doing and actually care about their jobs. Until then I am keeping my loved ones out of Pine Acres and warning everyone to stay away from them.

  • sherry barnes
    ★★★★★ 5 months ago

    My Mother entered the rehabilitation section of Pine Acres and then transitioned to long term care approximately 4 months ago. I have been extremely happy with the care she has received The building itself could use some updating inside but the Staff is wonderful. That is what's important to me, the care she receives. Both the Nursing Staff and CNA's seem to really care about their residents. In addition, Pine Acres has a wonderful Physical, Occupational and Speech therapy team. They worked wonders getting my Mom back on her feet!

About Pine Acres Rehab & Living Ctr

General Information

Legal Business NamePine Acres Rehab & Living Ctr
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareFebruary 7, 1974 (44 years)
Capacity119
Residents80
Percent Occupied67%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Pine Acres Rehab & Living Ctr

Pine Acres Rehab & Living Ctr was reviewed by Medicare to have a rating of 3 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Illinois Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

July 27, 2017 - 10 months ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
ESomePotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
DFewPotential for HarmHealth InspectionGive proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible.
DFewPotential for HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.

January 24, 2017 - 16 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
DFewPotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

August 5, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionEnsure residents maintain acceptable nutritional status.
DFewPotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
DFewPotential for HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmHealth InspectionDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
DFewPotential for HarmHealth Inspection1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.

June 1, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure that residents are safe from serious medication errors.

May 5, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmComplaintProvide medically-related social services to help each resident achieve the highest possible quality of life.

September 11, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionEnsure residents maintain acceptable nutritional status.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Pine Acres Rehab & Living Ctr require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

3hr 20min
2hr 35min
ReportedExpected
CNA
25min
35min
ReportedExpected
LPN
1hr 20min
1hr
ReportedExpected
RN
5hr 5min
4hr 15min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 30min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

96.3%
95.1%
95.1%
95.1%
92.8%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
93.7%
100.0%
98.6%
100.0%
91.3%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
55.3%
63.4%
64.3%
61.8%
44.5%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
9.0%
14.5%
16.7%
13.1%
21.6%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
34.0%
27.1%
24.8%
14.6%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents whose ability to move independently worsened
16.2%
11.9%
15.5%
14.3%
19.3%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who received an antipsychotic medication
19.7%
18.3%
14.1%
14.8%
14.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents whose need for help with daily activities has increased
14.3%
20.3%
16.4%
12.7%
7.9%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who lose too much weight
4.5%
1.8%
3.4%
7.4%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of high risk long-stay residents with pressure ulcers
0.0%
1.3%
2.6%
0.0%
4.1%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who self-report moderate to severe pain
41.3%
44.8%
47.8%
46.3%
18.8%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who have depressive symptoms
9.1%
10.1%
6.8%
5.6%
3.7%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents with a urinary tract infection
3.8%
2.8%
6.8%
4.2%
3.4%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
1.4%
2.8%
3.9%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

82.9%
87.4%
90.2%
90.9%
76.0%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
68.5%
93.0%
93.0%
93.0%
73.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
76.4%
73.7%
71.6%
82.0%
64.3%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who made improvements in function
27.9%
25.3%
14.9%
14.5%
11.0%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
0.0%
3.4%
2.6%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.8%
0.8%
0.9%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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