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Lee Manor

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  3. Des Plaines Skilled Nursing Home Facilities
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Reviews
Overall Rating 4.2 / 5.0 ★★★★★

  • Marybethe Kelly
    ★★★★★ a year ago

    My mother was a resident of Lee Manor for eighteen months and we were completely happy with the care she was given. The staff soon became extended members of our family and we always knew she was in the care of competent, capable and compassionate hands. The nurses were never too busy to answer a question or hesitate to contact us if any concerns arose. It is never easy to watch a love one pass but the staff handled my mother's passing with grace and kindness. I would not hesitate to recommend Lee Manor. Marybethe Kelly

  • Christine Goduto
    ★★★★★ 2 years ago

    My uncle was at home in hospice. As his health declined we were desperately searching for a nursing home. Our hospice team informed us they were having trouble finding someplace to take him due to a benefit issue. Then we got the call that Lee Manor accepted him. I called Michelle in admissions to make an appointment. She made herself available the next day so they could quickly admit him. At our meeting she spoke to us like family instead of a paycheck. She walked us through the process and was extremely compassionate. Although his time there was short, everyone we had the pleasure of working with was exceptionally courteous and remarkably caring. If ever needed, I would choose Lee Manor for my own health care needs.

  • Jioll Cihela
    ★★★★★ 5 years ago

    Visiting nursing homes was something I did growing up my family always had relatives living in them. Thinking back then and now, not much has changed. Between that experience and touring other facilities prior to choosing Lee Manor, I see the biggest difference as a feeling of intimacy. And by intimacy' I mean, the facility doesn't have a sterile feeling to it nor that cookie cutter coldness you get with corporate ownership. Lee Manor is privately held and I believe that is one of the reasons it is better than other facilities in its category. Price wise, they are extremely competitive and their private pay requirements are far less stringent than other homes. I would give the staff four out of five stars; they are well trained and cordial on the whole. I am an adult (only) child with two parents living in the same nursing home facility; they live on the same floor, but in separate rooms. Needless to say, this is a difficult situation at best. What has made it easier to deal with is Lee Manor.

  • Joan F
    ★★★★★ 4 years ago

    We chose Lee Manor for our 86 year mom for inpatient Rehabilitation after her second hip replacement- the nursing and therapy staff were wonderful! They treated mom and our family like WE were part of their family. Mom stayed for three weeks and came home walking independently. She was really pampered there. A year later, I unexpectedly had to have both hips replaced and didn't hesitate to arrange for my inpatient therapy to be at Lee Manor. The staff was very welcoming when I arrived for the first stay, but when I returned for the second hip replacement rehab later the same year, they made me feel like royalty! I was welcomed by some of the same nursing staff that had cared for me and my mom and I found everyone to be just as attentive as the previous stays. The Physical Therapy staff is great and the newly remodeled department is state of the art! I received one on one attention from a dedicated therapist 2-3 times/day and walked out after 11 days with minimal cane use! The nurses on the Day and PM shift were very timely with pain meds or if you had questions. This is a great place for rehabilitation, but the long term residents appear to be just as well cared for and happy in this just like home environment! Their motto should be " Care better than home"! Thanks to Mavis,the residents' daily dose of "sunshine" and the great family who owns Lee Manor- don't change!

  • Gene Spanos
    ★★★★★ 2 years ago

    The very best care that Mom received during here stay. The nurses, doctors and most of all " Tim " the PT specialist was very caring. Best to all. We now have our memories although Mon passed on....we are thankful for the treatment and care given to her. Gene & Michelle Spanos In Memory of Mrs. Marian R. Parise

About Lee Manor

General Information

Legal Business NameSeneca Nursing Home, Inc.
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJune 4, 1979 (39 years)
Capacity262
Residents223
Percent Occupied85%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Lee Manor

Lee Manor was reviewed by Medicare to have a rating of 4 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Illinois Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

November 22, 2017 - 6 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintMake sure that doctors visit residents regularly, as required.
DFewPotential for HarmComplaintEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmComplaintKeep each resident free from physical restraints, unless needed for medical treatment.

March 10, 2017 - 15 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
DFewPotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionReasonably accommodate the needs and preferences of each resident.

January 28, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmHealth InspectionPrepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature.
ESomePotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
DFewPotential for HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmHealth InspectionGive proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible.
DFewPotential for HarmHealth InspectionEnsure residents maintain acceptable nutritional status.
DFewPotential for HarmHealth InspectionEnsure that residents are safe from serious medication errors.
DFewPotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.

November 6, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

November 4, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Payment DenialPayment denial for 12 days

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Lee Manor require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 50min
2hr 50min
ReportedExpected
CNA
20min
40min
ReportedExpected
LPN
55min
1hr
ReportedExpected
RN
3hr 10min
4hr 30min
ReportedExpected
Total Nursing

This facility also provides approximately 40min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

97.2%
99.1%
99.1%
99.1%
92.8%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
99.0%
100.0%
100.0%
99.0%
91.3%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
81.9%
86.0%
79.7%
80.0%
44.5%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
17.2%
14.8%
16.8%
18.9%
21.6%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
12.6%
5.3%
7.1%
13.9%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents whose ability to move independently worsened
18.2%
17.4%
17.8%
18.4%
19.3%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who received an antipsychotic medication
1.2%
5.4%
2.8%
4.6%
14.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents whose need for help with daily activities has increased
4.6%
10.5%
7.7%
6.6%
7.9%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who lose too much weight
3.6%
1.6%
3.7%
3.6%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of high risk long-stay residents with pressure ulcers
1.4%
2.4%
4.0%
4.9%
4.1%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who self-report moderate to severe pain
40.1%
37.7%
33.2%
30.2%
18.8%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who have depressive symptoms
5.6%
8.4%
6.6%
3.0%
3.7%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents with a urinary tract infection
2.0%
1.6%
1.5%
2.5%
3.4%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents experiencing one or more falls with major injury
1.2%
0.8%
0.8%
1.1%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

94.8%
95.9%
95.8%
97.2%
76.0%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
85.5%
91.1%
91.1%
91.1%
73.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
66.5%
58.3%
62.6%
72.1%
64.3%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who made improvements in function
7.8%
8.5%
11.1%
2.9%
11.0%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who self-report moderate to severe pain
1.1%
0.0%
0.0%
4.5%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who newly received an antipsychotic medication
1.6%
0.5%
0.5%
0.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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