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Countryside Nursing & Rehab Ctr

  1. Skilled Nursing Home Facilities
  2. Illinois
  3. Dolton Skilled Nursing Home Facilities
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Reviews
Overall Rating 2.1 / 5.0 ★★★★★

  • Tanya Ollison
    ★★★★★ a month ago

    Poor, I wish I could give it zero stars, I think this place need to be close down. The staff treat the residents like nobody. This place not clean, the rooms are over crowded! The staff is unprofessional. I am still looking for a permanent home for my mentally handicap brother. I try to visit him every week, it so depressing.

  • ave goods
    ★★★★★ 10 months ago

    I wish i could give 0 stars I considered this place 4 my dad 2 minutes after arriving for a walk threw a patient came bursting into the foyer yelling call my mom. The administrator or admissions clerk gave us a welcome speech which consisted of informing me that the patients are all grouped together and sometimes they may wander outside either in the front and or back of the building but it's cameras so staff will bring them back in. They should never be able to wander outside. I was told I could not view any of the rooms so I was left to wonder what was the point of the walk threw if I can't see where my dad will lay his head. Against my better judgment I allowed the administratior to direct me to start the walk threw. The receptionist called over the loud speaker "there are flowers being delivered at the back door" I then realized that was her second time repeating that. I feel that was a code to staff that company was in the building. Not even 2mins into the walk threw I told her nevermind this wasnt the place for my dad. One of the residence was rolling themselves arnd in a wheel chair with urine leaking on the floor. It looked more like a uncooridinated mental instituition vs a rehab . The staff looked very unprofessional and they all seemed guarded. Think twice or at least go see for yourself before sending your loved 1 here.

  • Desmond Williams
    ★★★★★ 8 months ago

    My mom in law was placed in here on a Monday and was hospitalized before that Friday due to and infection , being dehydrated and blood pressure/sugar was high . Obviously a lot of neglect occurred in this situation. #BeVeryAware

  • Rachel Teijeiro
    ★★★★★ a year ago

    I don't know who would be so mean about this facility. My brother is here and , everytime I call there, the staff are very nice on the phone . I wish I could remeber the names of the staff. One I do remeber is Robin. She is very patient on the phone and helpful with answering my questions. My brother says he is very happy at the facility and he says the staff are great. With all the abuse going on at alot of other facilities, we need to appreciate places like this. ??

  • Bunny Garrett
    ★★★★★ a year ago

    I was appalled at the conditions at this facility. Upon entering the that facility it appeared to be under renovations in that there were piles of floorboards in and construction materials in a corner. There was receiptionist sitting there and it took awhile for her to locate the person I was looking for on a list she had. Upon walking down to the resident's room, there were patients in the hall sitting in chairs or wheelchairs and some sitting in one of the dining halls. It was extremely noisy and the placed smelled of unwashed bodies and urine. The decor was depressing as well as the look of the residents. There were elderly patients mixed with younger residents who appeared to have some mental challenges as well as some had the look of former drug users. When I got to the room of who I was visiting I was even more appalled. There were three beds in the room and each patient I assume had a dresser with drawers with their belongings but the room was NOT CLEAN AND WAS UNSANITARY. The person I was visiting is in her middle 90's and was just layintg in the bed, fully dressed. She was clean and her hair was combed but the bed was messy, the walls had stains on them, the bedside table was not clean and had stains. The bed was not a hospital bed but did have an alarm in case the patient rolled out of bed or tried to get up but she can no longer walk altho she was able to walk when she went in there. The clothes drawers were disorganized and I did organize as best I could to organize. There were no personal items for this person other than a hair brush. ( purchased some pink slippers, candy, hair oil, hair bands, lotion, vaseline for her and put them in her drawer. My niecesaid she had been taking her nice clothes but everytime she had come to visit, they were not there and could not be located. Awful!!!!! This was my former mother in law and she is having some dementia but she is alert and aware and she knew me and we held a conversation that was coherent and lucid. It appears they short staffed there and the CNAs are overworked. Altho the staff are friendly, it's like everyone is in their own world. If the patients cannot walk or get about on their own, they just stay in the bed until the staff have time to get to them. There appeared to be NO ACTIVITIES for any of the residents and no going outside for those that were not ambulatory was non existent. There was no interaction of any substance between staff and patients except to talk at them,, There was no conversation between me and the staff, They would answer my questions if I asked, like what time is lunch, why was the person I was visiting still in bed and lunch was being served, ect. There was no inquiry as to who I was, or the condition of the person I was visiting. There is no reason for anyone especially the elderly to live in substandard conditions and not have some activities especially when it is something that this patient could benefit from. I will be be investigating further and to see if she can be moved to a another facility where she can live out her remaning years enjoying some things.

About Countryside Nursing & Rehab Ctr

General Information

Legal Business NameCountryside Nursing And Rehabilitation Center LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareAugust 1, 1994 (26 years)
Capacity197
Residents169
Percent Occupied86%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Countryside Nursing & Rehab Ctr

Countryside Nursing & Rehab Ctr was reviewed by Medicare to have a rating of 2 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Illinois Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

October 3, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionMake sure menus meet the resident's nutritional needs and that there is a prepared menu by which nutritious meals have been planned for the resident and followed.
ESomePotential for HarmHealth InspectionMake sure that special or therapeutic diets are ordered by the attending doctor.
DFewPotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionKeep all essential equipment working safely.
DFewPotential for HarmComplaint+InspectionPermit residents to remain in the facility and not be transferred or discharged without adequate reason.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Countryside Nursing & Rehab Ctr require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 5min
2hr 5min
ReportedExpected
CNA
40min
35min
ReportedExpected
LPN
20min
45min
ReportedExpected
RN
2hr 5min
3hr 25min
ReportedExpected
Total Nursing

This facility also provides approximately 5min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

96.4%
99.4%
99.4%
99.4%
92.8%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
99.4%
100.0%
93.0%
91.3%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
13.2%
12.3%
15.8%
16.8%
44.5%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
5.6%
6.1%
7.5%
9.0%
21.6%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
8.5%
11.6%
10.9%
5.0%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents whose ability to move independently worsened
41.1%
43.6%
36.0%
31.9%
19.3%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who received an antipsychotic medication
17.0%
8.7%
8.9%
11.0%
14.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents whose need for help with daily activities has increased
1.2%
1.2%
0.0%
1.3%
7.9%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who lose too much weight
3.0%
1.4%
1.9%
0.8%
4.1%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who self-report moderate to severe pain
6.1%
3.2%
7.8%
4.7%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of high risk long-stay residents with pressure ulcers
72.4%
70.6%
53.7%
57.0%
18.8%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who have depressive symptoms
0.0%
2.4%
0.6%
1.3%
3.7%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents with a urinary tract infection
1.2%
1.2%
3.1%
2.5%
3.4%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents experiencing one or more falls with major injury
1.3%
1.1%
1.8%
1.7%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.6%
1.2%
0.6%
0.6%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

86.0%
84.4%
92.1%
70.0%
76.0%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
78.6%
80.0%
80.0%
80.0%
73.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
-
-
-
-
64.3%
Q4 2016Q1 2017Q2 2017Q3 2017IL
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
0.0%
4.3%
5.0%
15.6%
11.0%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who self-report moderate to severe pain
-
-
-
-
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
3.1%
2.3%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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