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Manorcare Of Elk Grove Village

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  3. Elk Grove Village Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.2 / 5.0 ★★★★★

  • Ruby Gonzalez
    ★★★★★ 3 months ago

    My Mother was just transferred from the hospital to this location today. She is very high risk for falling and is not in good health. The call light doesn't work, the bed is like sleeping on bars and her nurse and roommate are very rude. I pray that tonight goes ok. She is currently sleeping in a wheelchair because the bed is horrible. I wonder if they even check their equipment and mattress before a patient comes, apparently they don't. I am so so very upset. I can't believe this horrible experience right off the bat.

  • Stephanie Tempo
    ★★★★★ 2 months ago

    My mother stayed there for one week and unfortunately it's there where she passed away. They have a few very unprofessional nurses there that should not be working in the medical field at all. If you are not willing nor wanting to treat people with care and dignity than quit and do something else. I would never refer anyone to put a loved one there.

  • Jim Wong
    ★★★★★ 3 months ago

    Overall staff was very friendly and courteous.I cant say Barry Glick M.D.He wrote a prescirption then he will not authorize.Cause me to go emergency room.

  • TrailHunter1948
    ★★★★★ 5 months ago

    They treated my mother very well. We were there for rehab for 2 months. There were a few people who were unprofessional but overall it was very good. No place is perfect.

  • Michael Holtzman
    ★★★★★ 9 months ago

    My father was at Manor Care in Elk Grove Village for three days. The staff he interacted with ranged mostly from indifferent to incompetent. The following occured during his stay. While my father was sound asleep we found an nurses aide putting food in his mouth causing him to choke and stuggle to breathe while asleep. There was construction in and outside his room with very loud hammering and banging going on at all most times of the day and night. A staff member put the wrong identification bracelet on my dad that had the name of a patient that was no longer in the facility. They were treating my father incorrectly, dispassionately, and with wreckless disregard for his health. Our family witnessed his patient neighbors moaning and writhe in discomfort for hours without a response from staff or administration. This place was filthy and dangerous during his stay and the adminstrative folks did not seem to care, or hold compassion for these transgressions and the harm they may have created. We expected only reasonable assistance in rehabilitation and we did not received that. My father went in for a rehab, he left for hospice shortly thereafter. He did not have a life threatening illness, or injury, upon entry. I would not send a loved one here again. My father recieved little care, the wrong care, and we believe the trauma, he endured contributed to his quick demise.

About Manorcare Of Elk Grove Village

General Information

Legal Business NameManor Care Of Elk Grove Village Il LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareNovember 1, 1990 (28 years)
Capacity190
Residents174
Percent Occupied92%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Manorcare Of Elk Grove Village

Manorcare Of Elk Grove Village was reviewed by Medicare to have a rating of 4 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Illinois Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

April 14, 2017 - 13 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
ESomePotential for HarmHealth InspectionProvide housekeeping and maintenance services.
DFewPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
DFewPotential for HarmHealth InspectionGive proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible.
DFewPotential for HarmHealth InspectionDevelop a post-discharge plan with the resident and family for the resident's care after leaving the nursing home.

February 19, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
DFewPotential for HarmHealth InspectionKeep residents' personal and medical records private and confidential.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

January 21, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmComplaintMake sure that special or therapeutic diets are ordered by the attending doctor.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Manorcare Of Elk Grove Village require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 50min
2hr 30min
ReportedExpected
CNA
20min
45min
ReportedExpected
LPN
1hr 30min
1hr 25min
ReportedExpected
RN
3hr 40min
4hr 40min
ReportedExpected
Total Nursing

This facility also provides approximately 2hr 10min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

100.0%
97.8%
97.8%
97.8%
92.8%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.8%
100.0%
98.7%
98.6%
91.3%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
47.9%
48.8%
44.7%
47.5%
44.5%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
15.2%
22.7%
20.8%
18.6%
21.6%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
8.1%
17.0%
7.5%
16.0%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents whose ability to move independently worsened
4.9%
7.7%
5.2%
8.5%
19.3%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who received an antipsychotic medication
25.6%
12.2%
6.5%
8.6%
14.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents whose need for help with daily activities has increased
1.2%
7.5%
8.0%
6.8%
7.9%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who lose too much weight
6.9%
5.7%
6.7%
9.8%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of high risk long-stay residents with pressure ulcers
5.4%
2.7%
5.9%
11.4%
4.1%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who self-report moderate to severe pain
3.8%
1.3%
1.4%
1.4%
18.8%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who have depressive symptoms
3.6%
0.0%
4.0%
6.8%
3.7%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents with a urinary tract infection
2.4%
0.0%
2.5%
0.0%
3.4%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents experiencing one or more falls with major injury
4.6%
2.0%
3.4%
1.9%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

94.5%
97.2%
93.6%
90.8%
76.0%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
93.6%
91.9%
91.9%
91.9%
73.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
73.6%
70.2%
70.8%
74.2%
64.3%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who made improvements in function
9.5%
18.1%
22.7%
24.4%
11.0%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who self-report moderate to severe pain
0.9%
0.9%
1.0%
1.2%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who newly received an antipsychotic medication
1.0%
0.8%
0.6%
0.2%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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