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Manorcare Of Elk Grove Village

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Reviews
Overall Rating 4.1 / 5.0 ★★★★★

  • ★★★★★ 2 months ago

    My father was at Manor Care in Elk Grove Village for three days. The staff he interacted with ranged mostly from indifferent to incompetent. The following occured during his stay. While my father was sound asleep we found an nurses aide putting food in his mouth causing him to choke and stuggle to breathe while asleep. There was construction in and outside his room with very loud hammering and banging going on at all most times of the day and night. A staff member put the wrong identification bracelet on my dad that had the name of a patient that was no longer in the facility. They were treating my father incorrectly, dispassionately, and with wreckless disregard for his health. Our family witnessed his patient neighbors moaning and writhe in discomfort for hours without a response from staff or administration. This place was filthy and dangerous during his stay and the adminstrative folks did not seem to care, or hold compassion for these transgressions and the harm they may have created. We expected only reasonable assistance in rehabilitation and we did not received that. My father went in for a rehab, he left for hospice shortly thereafter. He did not have a life threatening illness, or injury, upon entry. I would not send a loved one here again. My father recieved little care, the wrong care, and we believe the trauma, he endured contributed to his quick demise.

  • ★★★★★ 11 months ago

    looks like a nice facility when you walk in, but a nightmare when you are a patient. My mother was transferred from the hospital to get physical therapy. She was supposed to get physical therapy 2-3 times a day, speech therapy and occupational therapy one times daily. After a week we noticed that she was only getting physical therapy one time a day, and after therapy she was put on the bed for the rest of the day (23 hours). Never received speech and occupational therapy until we complaint. When she pressed the button for help when she was in pain, they took forever to arrive. Even as much as 30 minutes to show up. She couldn't walk, and needed to wear a diaper, and when she needed to be changed, they would not show up. We had to change her when we visited her. She began to develop a skin burns, rashes from the wet diapers. Even after we shared our concerns with the administrative staff, they still didn't seem to do much about it. Very unprofessional group of people. They seem nice when you talk to them, but no action is taken. Stay away from this place. Look else where.

  • ★★★★★ 7 months ago

    Excellent care with good rehab facility. Very caring cna's and nursing staff

  • ★★★★★ a year ago

    THE NURSING AND CNA S WERE GREAT. THE REHAB PEOPLE WERE KIND ,VERY KNOWELGBLE AND GOT ME WERE I WANTED TO BE STRENGTH WISE AND MENTELY.

  • ★★★★★ 2 years ago

    After having total hip replacement surgery, I needed a place for rehab. Happily it was here that I came. The entire staff here is caring and courteous, supportive and sincere. I feel confident in saying that you will be more than pleased choosing Manor Care Elk Grove.

About Manorcare Of Elk Grove Village

General Information

Legal Business NameManor Care Of Elk Grove Village Il LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareNovember 1, 1990 (27 years)
Capacity190
Residents159
Percent Occupied84%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Manorcare Of Elk Grove Village

Manorcare Of Elk Grove Village
was reviewed by to have a rating of 5 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Illinois Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

February 19, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
DFewPotential for HarmHealth InspectionKeep residents' personal and medical records private and confidential.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

January 21, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmComplaintMake sure that special or therapeutic diets are ordered by the attending doctor.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Manorcare Of Elk Grove Village require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 15min
2hr 35min
ReportedExpected
CNA
20min
45min
ReportedExpected
LPN
1hr 45min
1hr 15min
ReportedExpected
RN
4hr 15min
4hr 35min
ReportedExpected
Total Nursing

This facility also provides approximately 2hr 20min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

99.0%
100.0%
100.0%
100.0%
92.8%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
98.9%
100.0%
91.7%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
51.3%
51.2%
68.3%
45.2%
43.3%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
19.1%
19.5%
18.8%
17.9%
22.4%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
5.3%
17.3%
11.2%
18.7%
17.1%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents whose ability to move independently worsened
3.5%
2.2%
2.4%
3.4%
19.7%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents who received an antipsychotic medication
9.6%
16.7%
22.2%
7.1%
15.0%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents whose need for help with daily activities has increased
2.2%
4.2%
3.8%
5.9%
5.8%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents who self-report moderate to severe pain
8.1%
5.5%
11.5%
7.9%
7.6%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents who lose too much weight
2.6%
4.9%
5.1%
2.6%
6.1%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
1.2%
18.8%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents who have depressive symptoms
2.3%
1.1%
3.4%
5.6%
4.4%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents with a urinary tract infection
3.4%
3.3%
4.6%
2.2%
3.4%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents experiencing one or more falls with major injury
4.5%
6.5%
4.5%
3.3%
3.2%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.6%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

94.2%
94.6%
92.4%
91.8%
76.4%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
92.4%
93.6%
93.6%
93.6%
74.2%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
65.1%
70.0%
72.7%
74.8%
60.3%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of short-stay residents who made improvements in function
22.0%
12.9%
14.8%
12.4%
14.1%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of short-stay residents who self-report moderate to severe pain
1.2%
1.0%
0.8%
0.7%
2.4%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of short-stay residents who newly received an antipsychotic medication
0.4%
0.3%
0.1%
0.1%
1.3%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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