Villa At Evergreen Park,The

Hello I am saddened that i heard a very help man from administration has been terminated from this company. He appeared to be the only one from administration that cared or made a difference. The only one to interact with staff, residents, and their family members. Why would the company let him go, why not let the one go who doesn't show her face and who avoids the issues and problems? It make no sense. Staff here is very rude, cnas and nurses are unprofessional and always on their cell phones, yet they get to stay and keep their jobs? It makes no sense. Companies that fire good people and keep the bad ones says a lot. I don't know how much longer my mom will be staying here knowing this company treats their staff like that. Staff don't appear to be happy hear. They need to fix their customer service.

Sue Ahlgren is horrible. Sue is the administrator of this building, who hides in her office all day. She is very cliquey with some staff and is rude to everyone else. She needs to start formally introducing herself to all the staff in the building not just her clique. She also needs to walk around and physically see who her clique really is and how they really work, as I'm sure she would be surprised. This place just keeps going down deeper and deeper even with her in charge. Something needs to be done. Corporate if your reading this, please help. It's so unprofessional here.

They are taking good care of my granny Evang. Lela Walker a great woman of God 100 years old

I work for them a year or so ago on the first shift and I love love love love my co-workers the help love and support that we gave was to our patients was outstanding we even got a lot of letters from the family members about how pleased they were I felt due to medical but I would love to come back now however it saddens me to read and hear all these bad reviews

This place was absolutely horrible. I admitted my Ma there for a 10 day rehabilitation after total left hip replacement surgery. When she was first admitted, I was duped into believing that it would be a great experience. I cannot imagine how bad it would have been if we had not visited her every day. She was left alone for long periods of time. The nurses often wouldn't respond swiftly enough. I personally witnessed them take 30 minutes to respond to a call. I'm told that she even waited about an hour to get a nurse. Not to mention the treatment she received was absolutely abhorrent. Obviously recovering from hip surgery with two knees that need to be replaced is not an easy task for anyone, especially for someone who was previously almost bound to a wheelchair. A few of the staff humiliated her, threw water on her and often left the door open even in states of undress. One nurse even attempted to give her medication two hours to early. Her PT, Kevin, even embarrassed her and divulged her personal information to an entire class. The food was also terrible. I'm a chef. I study nutrition and am going back to become a dietitian. There was nothing nutritious about the food. Not to mention, they did not honor some of her dietary restrictions. Hot food was often cold. Water came out of the bathroom sink, and though the place looked beautiful it smelled heavily of mold. There were also a lot of gnats and fruit flies. Do not send your loved ones here. Their only godsend are 3 good nurses and 3 nice PTs. Mat, Katie, and Lindsay