Search for Skilled Nursing by ZIP Code:  :

Villa At Evergreen Park,The

  1. Skilled Nursing Home Facilities
  2. Illinois
  3. Evergreen Park Skilled Nursing Home Facilities
Full Name

Phone Number

Email Address

City of interest
We value your privacy. By submitting this form, you agree to the terms and conditions of our privacy policy and our Agreement to be Contacted by Telephone. You also consent that we can reach out to you using automated calling technology. Your consent is not required to use our service.

Photos

Reviews
Overall Rating 2.0 / 5.0 ★★★★★

  • Maria Moatianya
    ★★★★★ 2 months ago

    Hello I am saddened that i heard a very help man from administration has been terminated from this company. He appeared to be the only one from administration that cared or made a difference. The only one to interact with staff, residents, and their family members. Why would the company let him go, why not let the one go who doesn't show her face and who avoids the issues and problems? It make no sense. Staff here is very rude, cnas and nurses are unprofessional and always on their cell phones, yet they get to stay and keep their jobs? It makes no sense. Companies that fire good people and keep the bad ones says a lot. I don't know how much longer my mom will be staying here knowing this company treats their staff like that. Staff don't appear to be happy hear. They need to fix their customer service.

  • Guest Guest
    ★★★★★ a month ago

    Sue Ahlgren is horrible. Sue is the administrator of this building, who hides in her office all day. She is very cliquey with some staff and is rude to everyone else. She needs to start formally introducing herself to all the staff in the building not just her clique. She also needs to walk around and physically see who her clique really is and how they really work, as I'm sure she would be surprised. This place just keeps going down deeper and deeper even with her in charge. Something needs to be done. Corporate if your reading this, please help. It's so unprofessional here.

  • Veronica Gibson
    ★★★★★ a month ago

    They are taking good care of my granny Evang. Lela Walker a great woman of God 100 years old

  • Latoya Boyd
    ★★★★★ 3 months ago

    I work for them a year or so ago on the first shift and I love love love love my co-workers the help love and support that we gave was to our patients was outstanding we even got a lot of letters from the family members about how pleased they were I felt due to medical but I would love to come back now however it saddens me to read and hear all these bad reviews

  • tashie's chimchim
    ★★★★★ 6 months ago

    This place was absolutely horrible. I admitted my Ma there for a 10 day rehabilitation after total left hip replacement surgery. When she was first admitted, I was duped into believing that it would be a great experience. I cannot imagine how bad it would have been if we had not visited her every day. She was left alone for long periods of time. The nurses often wouldn't respond swiftly enough. I personally witnessed them take 30 minutes to respond to a call. I'm told that she even waited about an hour to get a nurse. Not to mention the treatment she received was absolutely abhorrent. Obviously recovering from hip surgery with two knees that need to be replaced is not an easy task for anyone, especially for someone who was previously almost bound to a wheelchair. A few of the staff humiliated her, threw water on her and often left the door open even in states of undress. One nurse even attempted to give her medication two hours to early. Her PT, Kevin, even embarrassed her and divulged her personal information to an entire class. The food was also terrible. I'm a chef. I study nutrition and am going back to become a dietitian. There was nothing nutritious about the food. Not to mention, they did not honor some of her dietary restrictions. Hot food was often cold. Water came out of the bathroom sink, and though the place looked beautiful it smelled heavily of mold. There were also a lot of gnats and fruit flies. Do not send your loved ones here. Their only godsend are 3 good nurses and 3 nice PTs. Mat, Katie, and Lindsay

About Villa At Evergreen Park,The

General Information

Legal Business NameEvergreen Living & Rehab Center, LLC
Ownership TypeFor Profit - Partnership
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJuly 15, 1992 (27 years)
Capacity242
Residents144
Percent Occupied60%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Villa At Evergreen Park,The

Villa At Evergreen Park,The was reviewed by Medicare to have a rating of 3 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Illinois Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

May 18, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionReasonably accommodate the needs and preferences of each resident.
ESomePotential for HarmHealth InspectionKeep residents' personal and medical records private and confidential.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.

April 20, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
DFewPotential for HarmComplaintEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.

February 21, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.

January 20, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure services provided by the nursing facility meet professional standards of quality.

December 22, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.

August 11, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmComplaintProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmComplaintProvide medically-related social services to help each resident achieve the highest possible quality of life.
DFewPotential for HarmComplaintEnsure that residents are fully informed and understand their health status, care and treatments.

May 19, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintReasonably accommodate the needs and preferences of each resident.

April 14, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionReasonably accommodate the needs and preferences of each resident.
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
ESomePotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Villa At Evergreen Park,The require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 40min
2hr 25min
ReportedExpected
CNA
55min
40min
ReportedExpected
LPN
1hr 45min
1hr 20min
ReportedExpected
RN
4hr 20min
4hr 30min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 45min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

32.3%
67.2%
67.2%
67.2%
92.8%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
75.4%
78.6%
80.3%
76.8%
91.3%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
84.6%
73.5%
75.8%
77.1%
44.5%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
5.6%
3.9%
5.6%
5.7%
21.6%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
16.1%
39.6%
38.7%
26.0%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents whose ability to move independently worsened
0.0%
0.0%
0.0%
0.0%
19.3%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who received an antipsychotic medication
5.7%
19.6%
21.6%
25.0%
14.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents whose need for help with daily activities has increased
1.8%
0.0%
3.4%
7.1%
7.9%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who lose too much weight
6.7%
4.4%
10.4%
8.7%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
2.4%
1.2%
4.1%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who self-report moderate to severe pain
9.8%
7.8%
0.0%
0.0%
18.8%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who have depressive symptoms
1.8%
1.8%
1.7%
1.8%
3.7%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents with a urinary tract infection
1.8%
3.6%
3.3%
3.6%
3.4%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents experiencing one or more falls with major injury
4.1%
0.9%
2.1%
3.1%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

70.5%
53.1%
58.7%
60.4%
76.0%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
90.2%
62.5%
62.5%
62.5%
73.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
50.6%
46.4%
49.9%
60.6%
64.3%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who made improvements in function
6.3%
5.3%
7.3%
6.9%
11.0%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who self-report moderate to severe pain
1.0%
0.9%
0.4%
0.9%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who newly received an antipsychotic medication
0.3%
0.6%
0.4%
0.2%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents with pressure ulcers that are new or worsened



Some page content retrieved from Google Places