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Villa At Evergreen Park,The

  1. Skilled Nursing Home Facilities
  2. Illinois
  3. Evergreen Park Skilled Nursing Home Facilities
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Reviews
Overall Rating 2.0 / 5.0 ★★★★★

  • Pamela Bobbitt
    ★★★★★ 3 weeks ago

    This place is horrible. They don't do they job and they all act like there clueless or maybe they not acting. They move like snails, I came in and half the staff was at the front hallway desk laughing and talking like they was all on break just chilling. This staff need to be retrained or maybe the company that bought them out need to get a staff that actually work and care about they residents. Can't wait to get my granny out this week. If I could I will give this place a -5 star!!!

  • Monica M
    ★★★★★ 3 weeks ago

    Looks are deceiving, this place is beautiful, but ran by terrible management. They spend most of there day by back entrance smoking, Our family seen that daily when coming too visit my granny who we removed, always in soaked urine. The DON Richard every time I've called never answers the phone, nor has a voicemail. I've asked for him a few times, and never in building, or responds too a page. I did on one occasion catch him, and his face kept looking at phone, phone dinging away. I'm sorry take the moment too give your patients families the time they deserve, the volume shouldn't be on. He didn't seem too take anything serious about a complaint I had about a nurse in 200 named lashanna, she snipped every time, when asked the simplest of questions. I always see socializing, by the nurses station by the front bathrooms, Where they are all on cellphones and laughing, if management stepped up people would be doing there jobs, this place is ran by the worst of administrators, I heard complaints from long term residents when out in activities with my granny that "Sue" the administrator doesn't seem too care about her residents. Overall, I rate this place a 0 because since the last time my granny was here 3 years ago since her last fall, this management has gone down hill, and it's seen overall.

  • Tony Tip
    ★★★★★ 3 months ago

    My mother was in this facility on hospice for 8 mos. she started throwing for a week straight, an They did nothin. My mom called 911 her self an the nurse on staff got mad. The hospice facility was never notified she was rush to the hospital. So we fired hospice because they are "a"hoes! And the nursing house is lazy.

  • Charla Luellen
    ★★★★★ 2 months ago

    Thank god my grandma has an active caring family because the food they serve here I wouldn't feed to animals we had to take or have food delivered EVERYDAY Celita however was very good with my grandma

  • Michelle Jones
    ★★★★★ 3 months ago

    Working here/being a resident here is comparable to staying/living out in Englewood. Since villa became avantara things ain't get no better. Still ain't no hr person on staff to assist. Person who be scheduling cnas never put enough staff on the schedule. Nurses cnas is all ghetto. They be rude to all patients staff and family members. Nurse Tiarra who work on 200 has no manners always on her phone, ain't never do her work on time. Nurse lashanna on 200 ain't no one know how she stay employed there with her mouth. She treat patients and management like dogs. Linda Adon text nurses with what to do, while she spend her day smoking and going around asking other management what's they eating for lunch while stuffing her face with sunflower seeds. Richard don spend more time flirting with staff then he do paying attention to work. He also only care about what he eating for lunch. Sue the administrator ain't no better. she hold the patients hard earned money from them can't no resident receive they funds from her. She don't return people phone calls, she too is only worried bout what they eating for lunch everyday. Scott new administrator is always on his phone ain't willing to help Unless it have to do with ordering lunch. He make staff get there at 7 when he come in hours after. When this place gonna change? Public health need to shut this place down and that is bad when a employee that work here has to say this. Keep you family member out and stay far away.

About Villa At Evergreen Park,The

General Information

Legal Business NameEvergreen Living & Rehab Center, LLC
Ownership TypeFor Profit - Partnership
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJuly 15, 1992 (27 years)
Capacity242
Residents144
Percent Occupied60%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Villa At Evergreen Park,The

Villa At Evergreen Park,The was reviewed by Medicare to have a rating of 3 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Illinois Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

May 18, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionReasonably accommodate the needs and preferences of each resident.
ESomePotential for HarmHealth InspectionKeep residents' personal and medical records private and confidential.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.

April 20, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
DFewPotential for HarmComplaintEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.

February 21, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.

January 20, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure services provided by the nursing facility meet professional standards of quality.

December 22, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.

August 11, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmComplaintProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmComplaintProvide medically-related social services to help each resident achieve the highest possible quality of life.
DFewPotential for HarmComplaintEnsure that residents are fully informed and understand their health status, care and treatments.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Villa At Evergreen Park,The require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 40min
2hr 25min
ReportedExpected
CNA
55min
40min
ReportedExpected
LPN
1hr 45min
1hr 20min
ReportedExpected
RN
4hr 20min
4hr 30min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 45min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

32.3%
67.2%
67.2%
67.2%
92.8%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
75.4%
78.6%
80.3%
76.8%
91.3%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
84.6%
73.5%
75.8%
77.1%
44.5%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
5.6%
3.9%
5.6%
5.7%
21.6%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
16.1%
39.6%
38.7%
26.0%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents whose ability to move independently worsened
0.0%
0.0%
0.0%
0.0%
19.3%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who received an antipsychotic medication
5.7%
19.6%
21.6%
25.0%
14.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents whose need for help with daily activities has increased
1.8%
0.0%
3.4%
7.1%
7.9%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who lose too much weight
6.7%
4.4%
10.4%
8.7%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
2.4%
1.2%
4.1%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who self-report moderate to severe pain
9.8%
7.8%
0.0%
0.0%
18.8%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who have depressive symptoms
1.8%
1.8%
1.7%
1.8%
3.7%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents with a urinary tract infection
1.8%
3.6%
3.3%
3.6%
3.4%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents experiencing one or more falls with major injury
4.1%
0.9%
2.1%
3.1%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

70.5%
53.1%
58.7%
60.4%
76.0%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
90.2%
62.5%
62.5%
62.5%
73.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
50.6%
46.4%
49.9%
60.6%
64.3%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who made improvements in function
6.3%
5.3%
7.3%
6.9%
11.0%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who self-report moderate to severe pain
1.0%
0.9%
0.4%
0.9%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who newly received an antipsychotic medication
0.3%
0.6%
0.4%
0.2%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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