Villa At Evergreen Park,The

This place is horrible. They don't do they job and they all act like there clueless or maybe they not acting. They move like snails, I came in and half the staff was at the front hallway desk laughing and talking like they was all on break just chilling. This staff need to be retrained or maybe the company that bought them out need to get a staff that actually work and care about they residents. Can't wait to get my granny out this week. If I could I will give this place a -5 star!!!

Looks are deceiving, this place is beautiful, but ran by terrible management. They spend most of there day by back entrance smoking, Our family seen that daily when coming too visit my granny who we removed, always in soaked urine. The DON Richard every time I've called never answers the phone, nor has a voicemail. I've asked for him a few times, and never in building, or responds too a page. I did on one occasion catch him, and his face kept looking at phone, phone dinging away. I'm sorry take the moment too give your patients families the time they deserve, the volume shouldn't be on. He didn't seem too take anything serious about a complaint I had about a nurse in 200 named lashanna, she snipped every time, when asked the simplest of questions. I always see socializing, by the nurses station by the front bathrooms, Where they are all on cellphones and laughing, if management stepped up people would be doing there jobs, this place is ran by the worst of administrators, I heard complaints from long term residents when out in activities with my granny that "Sue" the administrator doesn't seem too care about her residents. Overall, I rate this place a 0 because since the last time my granny was here 3 years ago since her last fall, this management has gone down hill, and it's seen overall.

My mother was in this facility on hospice for 8 mos. she started throwing for a week straight, an They did nothin. My mom called 911 her self an the nurse on staff got mad. The hospice facility was never notified she was rush to the hospital. So we fired hospice because they are "a"hoes! And the nursing house is lazy.

Thank god my grandma has an active caring family because the food they serve here I wouldn't feed to animals we had to take or have food delivered EVERYDAY Celita however was very good with my grandma

Working here/being a resident here is comparable to staying/living out in Englewood. Since villa became avantara things ain't get no better. Still ain't no hr person on staff to assist. Person who be scheduling cnas never put enough staff on the schedule. Nurses cnas is all ghetto. They be rude to all patients staff and family members. Nurse Tiarra who work on 200 has no manners always on her phone, ain't never do her work on time. Nurse lashanna on 200 ain't no one know how she stay employed there with her mouth. She treat patients and management like dogs. Linda Adon text nurses with what to do, while she spend her day smoking and going around asking other management what's they eating for lunch while stuffing her face with sunflower seeds. Richard don spend more time flirting with staff then he do paying attention to work. He also only care about what he eating for lunch. Sue the administrator ain't no better. she hold the patients hard earned money from them can't no resident receive they funds from her. She don't return people phone calls, she too is only worried bout what they eating for lunch everyday. Scott new administrator is always on his phone ain't willing to help Unless it have to do with ordering lunch. He make staff get there at 7 when he come in hours after. When this place gonna change? Public health need to shut this place down and that is bad when a employee that work here has to say this. Keep you family member out and stay far away.