Search for Skilled Nursing by ZIP Code:  :

Villa At Evergreen Park,The

  1. Home
  2. Skilled Nursing Home Facilities Directory
  3. Illinois (IL)
  4. Evergreen Park
Full Name

Phone Number

Email Address

City of interest
We value your privacy. By clicking, you agree to the terms and conditions of our privacy policy. You also consent that we can reach out to you using a phone system that can auto-dial numbers. Your consent is not required to use our service.

Search for nursing homes in your area

ZIP:

Reviews
Overall Rating 2.8 / 5.0 ★★★★★

  • ★★★★★ 3 weeks ago

    They don't even deserve one star. This place is not a nursing home. Its just a place to send your love one to DIE. . I couldn't even imagine being stuck there with them. They are so rude. If you don't like your job maybe your in the wrong field. From the administrator to the director of nursing. This place makes me sad. You failed to take care of every patient equally. . You neglected them to come out better..

  • ★★★★★ in the last week

    For what I see, it's the best you can get with insurance. Rooms are nice and updated however I think thete is a lack of help or checking in at times for some other guests.

  • ★★★★★ a week ago

    Breakthrough is here;bless him for your mom lil nephew

  • ★★★★★ 3 months ago

    I thought Terry the social worker and the Gemini tech lady were phenomenal. 5 out of 5 stars. The rest of these incidents were one star. 1. The family member, who was a fall risk, was left in the hallway unattended when I got there. I went to his room to find him and no one knew where he was. I finally found another nurse (because Paul was still gone missing) and just so happened to see a family face sitting in a wheelchair. He was cold. He was tired. He wanted a blanket. And he didn't know where he was. He was also ALONE. Now if someone is a fall risk and must be by a nursing station to avoid an accident, what's the logic in taking him out of bed to then put him in a hallway by himself? 2. Paul, the nurse, who was nowhere to be found for hours (I was there for three, and he didn't appear for about 2.5 of those hours) even though I'd specifically asked to speak with the nurse. 3. Paul, who I found out was hiding behind one of the nursing stations eavesdropping on a conversation was I having with a customer service rep about my family member being left unattended in the hallway. I was baffled that when I turned around, he LITERALLY ran behind the nursing station in hopes I didn't see him. (I already knew who he was because I'd been given a description.) 4. The nursing manager Ms. Love who made entirely too many excuses for Paul disappearing and blamed the entire experience on the patient having dementia and "making it up because of his state of mind." 5. Ms. Love again who rationalized her statements by saying since Villa doesn't have medication to make fall-risk patients be still in bed that that was the reason nurses had to keep him in the hallway. Why her first line of defense was medicating the patient took me right back to my biggest issue with Jackson Park Hospital? The motto seems to be drug the patient first, try to verbally talk with the patient as a last resort. No matter what I told her, she had an excuse for it by blaming my family member with dementia. Meanwhile the person she's talking about was sitting there perfectly alert and talking to me clearly, calmly, and without question. The only reason she stopped trying to blame the family member was because I asked her how was she going to blame dementia for something I'd seen with my own eyes. She couldn't figure out a way to somehow blame dementia on him being unattended with my own two eyes, so then she suddenly wanted to take my complaint. I asked her to go away. I would never trust her to pass a complaint along. 6. I encountered another nursing floor manager and customer service rep. who were trying to get to the bottom of why he was left alone. But no one knew. My issue was the nursing floor manager openly stated that on weekends the workers can get a bit lackadaisical in their work. News flash: You're the manager and YOU set the tone. 7. The head nursing manager in charge, Odett Delapaz, never called me back nor made any move to contact me when she physically knew I was in the hospital after the Paul and Ms. Love incident. Then again, I'm not surprised that Odett never contacted me. She still had someone random woman named Marie Manuel on her voicemail. If she can't even take the time to correct her voicemail, I'm barely convinced she bothers to listen to any of her messages. 8. The TA (don't know her name, heavyset light-skinned woman with entirely too much attitude) up and left my family member on the toilet because it was time for her to go. She literally put him on the toilet and bounced, telling me someone else would come to get him. The next day she did ask me did "someone come in a reasonable time," but my issue is that if she had to ask me that, then clearly she wasn't sure either. I flat-out refused to say more than a couple words to her. She'd already pissed me off because she got mad that she had to help the family member to the restroom and it was a false call. That's what you get paid to do. To get mad at someone for not using the restroom is insanely idiotic. Find another field where you can work alone and away from sick people.

  • ★★★★★ 3 months ago

    My Church member is there and her family give great review and her room and nursing staff is extremely happy and nice

About Villa At Evergreen Park,The

General Information

Legal Business NameEvergreen Living & Rehab Center, LLC
Ownership TypeFor Profit - Partnership
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJuly 15, 1992 (25 years)
Capacity242
Residents141
Percent Occupied58%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Villa At Evergreen Park,The

Villa At Evergreen Park,The
was reviewed by to have a rating of 2 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Illinois Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

December 22, 2016 - 11 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.

August 11, 2016 - 16 months ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmComplaintProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmComplaintProvide medically-related social services to help each resident achieve the highest possible quality of life.
DFewPotential for HarmComplaintEnsure that residents are fully informed and understand their health status, care and treatments.

May 19, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintReasonably accommodate the needs and preferences of each resident.

April 14, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionReasonably accommodate the needs and preferences of each resident.
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
ESomePotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .

March 18, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
ESomePotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
ESomePotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
CManyPotential for Minimal HarmHealth InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

February 25, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

January 23, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintHave a program that investigates, controls and keeps infection from spreading.

January 14, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.

December 10, 2014 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmComplaintHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmComplaintDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Villa At Evergreen Park,The require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 5min
2hr 25min
ReportedExpected
CNA
60min
40min
ReportedExpected
LPN
55min
1hr 20min
ReportedExpected
RN
3hr 55min
4hr 25min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 45min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

89.3%
32.3%
32.3%
32.3%
92.8%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
77.6%
81.0%
70.9%
85.7%
91.7%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
69.4%
78.1%
77.1%
75.9%
43.3%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
7.0%
6.5%
9.3%
6.4%
22.4%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
13.8%
25.4%
26.6%
15.9%
17.1%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents whose ability to move independently worsened
1.8%
1.8%
0.0%
2.1%
19.7%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents who received an antipsychotic medication
21.4%
27.3%
16.3%
10.9%
15.0%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents whose need for help with daily activities has increased
3.1%
2.0%
4.0%
0.0%
5.8%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents who self-report moderate to severe pain
1.7%
9.1%
11.5%
2.1%
7.6%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents who lose too much weight
8.2%
4.3%
4.7%
0.0%
6.1%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
18.8%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents who have depressive symptoms
1.7%
5.5%
1.9%
0.0%
4.4%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents with a urinary tract infection
1.7%
0.0%
0.0%
0.0%
3.4%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents experiencing one or more falls with major injury
1.8%
3.7%
7.3%
2.9%
3.2%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.6%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

89.5%
94.5%
93.0%
80.6%
76.4%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
83.5%
90.2%
90.2%
90.2%
74.2%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
47.9%
47.5%
51.2%
55.4%
60.3%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of short-stay residents who made improvements in function
17.4%
14.6%
9.1%
6.4%
14.1%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of short-stay residents who self-report moderate to severe pain
0.8%
0.8%
0.6%
0.8%
2.4%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of short-stay residents who newly received an antipsychotic medication
0.4%
0.5%
0.3%
0.2%
1.3%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of short-stay residents with pressure ulcers that are new or worsened



Some page content retrieved from Google Places