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Villa At Evergreen Park,The

  1. Skilled Nursing Home Facilities
  2. Illinois
  3. Evergreen Park Skilled Nursing Home Facilities
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Reviews
Overall Rating 2.7 / 5.0 ★★★★★

  • Cynthia Love
    ★★★★★ a month ago

    This was the best Nursing facility I have been at in a long time. I would love to have the staff care for my father if my father ever got sick again. The doctor was very busy but still took the time to make my dad feel like he was the only patient there. I loved visiting the facility and I know if my dad ever need their service again, he will be welcomed. Also, everyone was very nice and it is nice to be treated well since you are the patient that is in need of help. I feel that my dad was taken care of very well.

  • Oscar Brown
    ★★★★★ 3 weeks ago

    The rehab/wound care at Avantara is one of the most professional facilities. Although this is the first time I've rehabbed at a facility, the staff were very professional and it's a very fun place to rehab at. The best advice that I can give to anyone that rehabs here is to just enjoy your stay and get well. To the staff at Avantara... THANKS FOR EVERYTHING.

  • Robert S
    ★★★★★ a month ago

    My experience with this facility has been wonderful, as it was in 2017 when I required therapy. To know that I have a place to go in my area for rehab is even better. They are friendly, helpful with have experienced staff. I want to thank Chrissy for getting me that private suite, Nurse Carmen for getting me settled in, Chef is great! Followed up on my preferences due to my dislikes, Mary Burke in Therapy, I had the pleasure of her being my therapist this time around as she was when I was here before, she is Phenomenal! Last but not least Johnny for making me feel at home during my short stay. Also, I gave my feedback in regards to one of the shower rooms needing some attention and to my surprise, on my way to therapy two guys were fixing the issue. I'm glad I was able to recover and make a better experience for someone else. I highly recommend Avantara for those who need rehabilitation! Thank you all!

  • Nathaniel smith
    ★★★★★ a month ago

    I am a current resident and is enjoying my stay here. The staff is outstanding they are friendly and caring. The nursing staff believe in ensuring the residents are giving the best Patient care. Everyone from the office staff, executive chef, counselors, directors, Comes by your Room to check on you. They seek your feedback that can help them provide amazing care. Whenever there is some negative feedback you can see them make the adjustments to ensure that your stay is pleasant and warm. When it comes to keeping the rooms clean Tonya Coleman is over the top outstanding she ensure the room is clean and free of germs. While cleaning she expresses the importance of the residents having a safe and clean environment. They offer a variety of activities daily from bingo, happy hour, jazzy nails, soul music party times, games, movie and popcorn, church service, resident birthday and inspirations. Lastly, the wound care team is excellent they are knowledgeable of how to ensure the wound is being cared for to enhance a fast speedy healing process. Staff of Avantara keep up the amazing work from Mary Ney.

  • Hollis Reid
    ★★★★★ a month ago

    Hi, my name is Hollis Reid, I am currently a patient at Avantara. Since I have been here, the food has been great and the service has been magnificent. As a team the staff has treated patients with a lot of respect and kindness and I would definitely recommend this facility for rehab. Sometimes it may take staff a while to get to you but you definitely won't be forgotten, am really enjoying my stay here.

About Villa At Evergreen Park,The

General Information

Legal Business NameEvergreen Living & Rehab Center, LLC
Ownership TypeFor Profit - Partnership
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJuly 15, 1992 (27 years)
Capacity242
Residents144
Percent Occupied60%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Villa At Evergreen Park,The

Villa At Evergreen Park,The was reviewed by Medicare to have a rating of 3 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Illinois Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

May 18, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionReasonably accommodate the needs and preferences of each resident.
ESomePotential for HarmHealth InspectionKeep residents' personal and medical records private and confidential.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.

April 20, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
DFewPotential for HarmComplaintEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.

February 21, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.

January 20, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure services provided by the nursing facility meet professional standards of quality.

December 22, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Villa At Evergreen Park,The require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 40min
2hr 25min
ReportedExpected
CNA
55min
40min
ReportedExpected
LPN
1hr 45min
1hr 20min
ReportedExpected
RN
4hr 20min
4hr 30min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 45min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

32.3%
67.2%
67.2%
67.2%
92.8%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
75.4%
78.6%
80.3%
76.8%
91.3%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
84.6%
73.5%
75.8%
77.1%
44.5%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
5.6%
3.9%
5.6%
5.7%
21.6%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
16.1%
39.6%
38.7%
26.0%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents whose ability to move independently worsened
0.0%
0.0%
0.0%
0.0%
19.3%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who received an antipsychotic medication
5.7%
19.6%
21.6%
25.0%
14.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents whose need for help with daily activities has increased
1.8%
0.0%
3.4%
7.1%
7.9%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who lose too much weight
6.7%
4.4%
10.4%
8.7%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
2.4%
1.2%
4.1%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who self-report moderate to severe pain
9.8%
7.8%
0.0%
0.0%
18.8%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who have depressive symptoms
1.8%
1.8%
1.7%
1.8%
3.7%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents with a urinary tract infection
1.8%
3.6%
3.3%
3.6%
3.4%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents experiencing one or more falls with major injury
4.1%
0.9%
2.1%
3.1%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

70.5%
53.1%
58.7%
60.4%
76.0%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
90.2%
62.5%
62.5%
62.5%
73.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
50.6%
46.4%
49.9%
60.6%
64.3%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who made improvements in function
6.3%
5.3%
7.3%
6.9%
11.0%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who self-report moderate to severe pain
1.0%
0.9%
0.4%
0.9%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who newly received an antipsychotic medication
0.3%
0.6%
0.4%
0.2%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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