Villa At Evergreen Park,The

This is a beautiful and clean facility. Everyone was very pleasant and seemed to take pride in their work. My mother was there for rehab about a year ago. They got her up and moving and back to her regular routine. There could have been a little more assistance and presence at meal times in the dining room or I would have given 5 stars. My mother needed additional help this year and we are looking to return to this facility.

Villa Evergreen is not a place where you should put your loved one in. There's no real security you can just walk in through the emergency area without signing in. Staff does not know anything that's going on with your loved one there always a new person at the desk with no information. Some staff members was not about trying to locate information but all was not friendly. I do not recommend this place at all they need to get things in order.

This place is a joke! The employees here are no help and have no respect, majority of them reek of marijuana. The administrator Valerie is nowhere to be found when needed, staff will say she's hiding in her office. I never been to a building before where the administrator doesn't make herself seen or known. The nurse Diana sits on nursing station on the phone face timing her children on a daily basis. When you complain to Odette the director of nursing you get the run around. For example, when nurses and cnas don't answer the call lights in a timely manner, she has some excuse as to why it couldn't happen and does not hold her staff accountable . I am told she only walks the halls when public health is in the building, what kind of manager is that? Don't not place your loved ones here they will be killed for lack of training and care. The staff is more worried about smoking doobies then answering call lights!

I've read all the reviews with my mother but still decided to choose this place due to the surgeon recommending rehab and particularly The Villa.I told him about the reviews and his response was none of his patients has had any issues. She's at the Villa...I must say so far so good. She admitted on the 8th of April, and was over whelmed with welcoming from staff. I admit my antennas stay up due to reviewes I've read. The staff so far seem very attentive. A young lady actually went out of her way to get my mom fresh fruit from the store the same day she admitted, due to her having a taste for fruit but the fruit mom wanted wasn't on the menu. I requested to stay the first night due to my own anxiety and I was denied due to facility "policy". Thankfully my mom said staff was actually attentive that night. She did mention that staff are quite noisy during the night with their own conversations but that also meant that staff was around so she didn't bother to complain. Medicine did take longer then expected. We found out the pharmacy is not inside the facility, which I believe is why it was delayed. Pharmacy definitely needs to be looked into. Thank God she wasn't in excruciating pain from the ride to facility.. The next morning mom finally got her meds and she wasn't that thrilled with the breakfast but that was to be expected. She was offered an alternate but declined it. Therapy evaluated her and they seem to be very caring and excited about getting her up and about. I didn't see any big shots besides the lady that got the fruit for her she popped in a few times to check on her. Today is day 3 and I pray she continues to have a positive rehab experience. She did say again, the food is not so good but we can live with that. We dont expect royalty but we do expect to be treated fairly and for staff to remain humble and attentive. I will add more if things change and when she discharges sucessfully I'll update the Star rating I gave. Right now it's a 4 due to the food and pharmacy.

This is a horrible place !! Do not let anyone of your loved ones get care from this place !! My dad went in for rehab on a wound , my father was there for barley a week & he was Serverly dehydrated & incoherent and unresponsive , this is how I found him when I walked in there ! No one was in his room ! He was convulsing ! I had to be the one to say call 911 ! If I didn't show up when I did he would not be with us today , The paramedics even said he was on his way out , they had an oxygen tank hooked up to him that was empty !! his oxygen levels were at 55 , The staff is very unprofessional , every time I walked in there the staff would b smoking cigarettes right in front of the entrance doors , they were all on there phones & goofing off while people life's are at risk , I can't imagine how many people have lost there life at this place when it could have easily been avoided , action needs to be taken against this place & this place needs to be shut down ! They gave my dad 80 mg of morphine within a three hour period , i'd say they try to keep everybody all doped up so they don't have to do nothing , so please if you care about your loved ones please stay far away from the villa of evergreen park ! If I rate this place a -100 I would