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Glenwood Healthcare & Rehab.

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  2. Illinois
  3. Glenwood Skilled Nursing Home Facilities
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Reviews
Overall Rating 2.4 / 5.0 ★★★★★

  • unicorn Squad
    ★★★★★ 9 months ago

    My mother was at this horrible facility last August for only 2 days. She was complaining nonstop on how terrible they were treating her. So I decided to show up unannounced, I'm so glad I did. I saw first hand for myself the neglect. They hadn't showered her and she had feces still on her from the night before. I then had to shower my mother since none of the workers did their job, but smiled in my face that morning and told me they would take good care of my mother. What a LIE!! I wouldn't allow my dog Diamond to stay at this deplorable place. Only if I had read the other reviews first I wouldn't have made such an error with taking her there. Its obvious this place needs to be shut down!! I feel sorry for anyone that's still currently there, please check on your loved ones and get them out of this place ASAP!!

  • mary douglas
    ★★★★★ a year ago

    I was very pleased with the care provided for my family member, staff were pleasant and responsive. the facility was clean and the therapy was great. the food was even good which was a surprise as it must be hard to please everyone. I saw some people say there was an odor, the few times I detected that it was addressed immediately, remember you are dealing with a lot of people with no control so it is understandable, it is how they handle it that is important. I would highly recommend this nursing and rehab facility.

  • Raven Landfair
    ★★★★★ in the last week

    I love it and I love the people

  • Yolanda Dixon
    ★★★★★ a year ago

    I wouldn't recommend this place to no one. If you really care for your loved ones you wouldn't. They killed my father by neglecting medical care. When asked how this happened I was told they are sorry! They don't know this could have happened but they are investigating. How could fail at doing the very thing my dad was sent there to receive. No matter how many apologies you give it won't bring my father back.

  • Jessica E. Chada
    ★★★★★ 10 months ago

    I used to be a resident here, and it's an absolute HELL HOLE. The place was dirty, smelled like amonia and urine and feces CONSTANTLY, the showers always had cold water, Robert(one of the cooks) had missing teeth, always smelled like he never bathed, had serious body odor issues, and was always sweating while cooking with these large pit stains underneath his armpits(it's called soap, water, a scrub brush, and deodorant for a REASON!), the food wasn't palatable(I lived off of peanut butter and jelly sandwiches and soup-healthy I know....), money, personal items, and clothing were a hot commodity to be stolen and when it was reported gone, no one would ever DO anything about it, about 99% of the staff had major attitude issues, they mixed patients with dementia/Alzheimers in with regular patients and patients with serious psychiatric disorders, and no one of the staff took responsibility for whatever happened or went wrong there. One time, I had to change my own bandages once because the wound care nurse at the time, Stephanie, had left already for the day despite me calling multiple times to tell her to come and do the bandages BEFORE she left. The water in the showers was always cold, and they never took the prerogative to actually fix said problem. I ended up getting a wound on the interior of my right foot, and when I had the bandages on to long since the wound care nurse rarely changed them(and I probably wouldn't have lost my leg because of it), there would be GNAT FLIES buzzing around the foot, despite me having a blanket and a sock covering the foot and bandages. I ended up being hospitalized for a MRSA infection in of the bone/wound, and had to stay longer than they originally thought I would need to at the hospital, so I got kicked out after being in the hospital for too long, and when my parents told them they'd be there at this date and near this time to pack up my belongings nice and neat, and when my parents did arrive at the 'nursing home', they handed my Mom and Dad all of my belongings in plastic garbage bags(WITH a ton of my clothing, books, and personal items missing!!!), and told them I wasn't welcome back. It was a HUGE, HUGE blessing in disguise. I ended up in a much better nursing home that was a lot closer to my family. Moral of this you say? DO NOT SEND YOUr LOVED ONES HERE!!!!!!

About Glenwood Healthcare & Rehab.

General Information

Legal Business NameGlenwood Healthcare & Rehab, Inc
Ownership TypeFor Profit - Individual
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareOctober 1, 1993 (26 years)
Capacity184
Residents125
Percent Occupied68%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Glenwood Healthcare & Rehab.

Glenwood Healthcare & Rehab. was reviewed by Medicare to have a rating of 1 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
* Data not availableStaff Rating
* Data not availableRN Staff Rating

Overall Ratings of Illinois Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

September 28, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionMake sure menus meet the resident's nutritional needs and that there is a prepared menu by which nutritious meals have been planned for the resident and followed.
DFewPotential for HarmHealth InspectionEnsure that residents are safe from serious medication errors.
DFewPotential for HarmHealth InspectionMake sure that doctors visit residents regularly, as required.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionAt least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionGive proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible.
DFewPotential for HarmHealth InspectionKeep each resident free from physical restraints, unless needed for medical treatment.
DFewPotential for HarmHealth InspectionKeep residents' personal and medical records private and confidential.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmHealth InspectionReasonably accommodate the needs and preferences of each resident.
DFewPotential for HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.
DFewPotential for HarmHealth InspectionLet residents choose a personal doctor.

August 28, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.

August 1, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmComplaintPermit residents to remain in the facility and not be transferred or discharged without adequate reason.

November 22, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmComplaintKeep complete, dated laboratory records in the resident's file.
DFewPotential for HarmComplaintEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmComplaintGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.

August 6, 2015 - 4 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$43,290 fine

Staffing Levels Per Resident per Day

Data Not Available

Quality Measures for Long Stay Residents

88.1%
62.0%
61.5%
61.5%
92.8%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
74.6%
65.8%
59.3%
58.5%
91.3%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
63.3%
62.7%
52.4%
64.4%
44.5%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
13.3%
15.4%
13.2%
14.4%
21.6%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
19.8%
17.6%
36.8%
25.3%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents whose ability to move independently worsened
14.4%
15.7%
16.9%
15.8%
19.3%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who received an antipsychotic medication
22.9%
22.5%
46.1%
25.5%
14.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents whose need for help with daily activities has increased
14.9%
17.1%
9.8%
7.8%
7.9%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who lose too much weight
4.9%
6.8%
5.2%
7.0%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
4.1%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who self-report moderate to severe pain
57.0%
54.9%
57.1%
41.1%
18.8%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who have depressive symptoms
3.3%
0.9%
2.7%
0.9%
3.7%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents with a urinary tract infection
0.8%
2.6%
4.4%
4.2%
3.4%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents experiencing one or more falls with major injury
2.8%
1.7%
2.4%
3.1%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents with a catheter inserted and left in their bladder
4.9%
3.5%
2.7%
3.4%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

18.5%
7.1%
11.9%
21.7%
76.0%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
29.7%
4.3%
4.3%
4.3%
73.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
-
-
-
-
64.3%
Q4 2016Q1 2017Q2 2017Q3 2017IL
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
0.0%
0.0%
0.0%
8.3%
11.0%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
2.5%
3.6%
0.0%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who newly received an antipsychotic medication
4.6%
3.1%
2.4%
2.7%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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