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Advocate South Suburban Hospital-Snf

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Reviews
Overall Rating 2.7 / 5.0 ★★★★★

  • ★★★★★ 2 months ago

    Y'all are better then me, I hate hospitals, Doctors and nurses. But we do need to go somewhere. South Suburban Hospital is where my mom was. My niece, had a baby here. Years ago I use to be a sitter for Howl patients here. They were handicapped patients. I don't mind working in hospital, but I don't won't to be in one

  • ★★★★★ 4 months ago

    This was an awful experience!! Mothers daycare sent her here (without my approval as this is not her regular doctor). Doctor ordered and quickly completed unauthorized test for a woman that has severe dementia to the extreme where she does not even know her full name. Neither the Doctor or no one on staff called the caregiver who has POA to notify them of test including a CT scan. How is this proper protocol? To run test on someone who cannot speak! Mom is 93 and I am sure someone saw an opportunity to collect from her insurance. This is not ethical and someone should be held responsible. They do not deserve even 1 star!!

  • ★★★★★ 4 months ago

    Used to work here. Was horrible then and they are horrible now. As an employer, the most they want to see black men achieve is mediocre low paying jobs. Very low number of black males in non medical skilled positions (But that is Advocate Health as a whole; they are very discriminatory in hiring and promotion practices, particularly towards black men). Applied for several jobs I was qualified for, and was turned down repeatedly. I though I could get in and move up, but they don't want that. They want you sweeping, or mopping or a security guard, maybe a switchboard operator. But that's about it. My manager was a silent racist who would make the schedules favorable for her white staff, and put the black people on the worst shifts and days. She scheduled me for every holiday in November and December of 2016, and laughed like it was funny. I wonder if it was still funny to her when I quit on Christmas... And as a care provider, they are worse. I have been here with my wife for 4 hours, and no doctor has seen her yet. They put her in a room, gave her some children's aspirin (that they'll overcharge for by more than 200%), and no doctor has shown his face. My wife is in pain, asked for something for it, the nurse said she would check with the doctor. That's been over an hour. Maybe with this change in medical insurance laws, they won't be able to survive, and a good health care provider will take over this site. I sit here and hear the staff laughing and joking, but my wife still has not been given anything for her pain, and no doctor has walked in. Just a nurse... once.

  • ★★★★★ a month ago

    I only been to this hospital once. My first time was two weeks ago. (May 4th.) I was surprisingly happy at their patient service. I checked the reviews before going into my appointment. I was terrified! I can only reviewed on my personal experience as a patient. I am so relieved. The wound clinic here is amazing! The moment I walked in everyone from the reception/office staff to the wound care nurses were professional but personal at the same time. I appreciate that. There was a lot of paper work since it was my first time. So I was in there for over two hours aleast. I didn't mind because I enjoy talking to the nurses. Harriet is one of my favorite nurses. Dr. Romberg was the attending doctor that day. I recommend him. Angie was the receptionist or office clerk that day in Wounds. She helped me set up my appointments and guided me with directions for next time. So thank you! Update. May 18. After my second visit this week to the wound clinic. I am so grateful for Dr. Romberg. He helped me get a appointment faster than lightning! I tried for two weeks but it took him just one phone call. Like I previously stated everyone in the wound clinic is a delight. I had a different nurse this time but she was just as great. So thank you Sue. Kelly is also another great nurse. She is sweet and does a good job. I really appreciate her. I also really appreciate Patricia. She is the sweetest person in that department. Everyone is sweet and great. Patricia is good at her job. She is professional but has that best friend personality. Nobody wants to be in a hospital for a few hours but I really enjoyed both times at this hospital.

  • ★★★★★ 4 months ago

    It was terrible. I sat here and waited and nothing happened. A woman sit in front of me was puking up BLOOD. The staff did nothing but walk past her. I even complained to the staff telling them what was happening. They told me they would get a nurse. The nurse never came. This woman was in tears, stating that she though she was going to die where she was. I didn't understand how the staff could walk past with smiles on their faces when someone before them is moaning , crying in pain.

About Advocate South Suburban Hospital-Snf

General Information

Legal Business NameAdvocate Health And Hospitals Corporation
Ownership TypeNon Profit - Church Related
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareOctober 12, 1988 (29 years)
Capacity41
Residents29
Percent Occupied71%
Program ParticipationMedicare
Resident And Family CouncilsResident
In HospitalYes
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Advocate South Suburban Hospital-Snf

Advocate South Suburban Hospital-Snf
was reviewed by to have a rating of 3 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Illinois Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

December 17, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.

March 18, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaint1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.

January 29, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
FManyPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
FManyPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmHealth InspectionProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
DFewPotential for HarmHealth InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Advocate South Suburban Hospital-Snf require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 25min
2hr 20min
ReportedExpected
CNA

50min
ReportedExpected
LPN
3hr 40min
1hr 50min
ReportedExpected
RN
6hr 10min
5hr
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 50min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

-
-
-
-
92.8%
Q4 2015Q1 2016Q2 2016Q3 2016IL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
-
-
-
-
91.7%
Q4 2015Q1 2016Q2 2016Q3 2016IL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
-
43.3%
Q4 2015Q1 2016Q2 2016Q3 2016IL
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
-
-
-
-
22.4%
Q4 2015Q1 2016Q2 2016Q3 2016IL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antianxiety or hypnotic medication
-
-
-
-
17.1%
Q4 2015Q1 2016Q2 2016Q3 2016IL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose ability to move independently worsened
-
-
-
-
19.7%
Q4 2015Q1 2016Q2 2016Q3 2016IL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antipsychotic medication
-
-
-
-
15.0%
Q4 2015Q1 2016Q2 2016Q3 2016IL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose need for help with daily activities has increased
-
-
-
-
5.8%
Q4 2015Q1 2016Q2 2016Q3 2016IL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who self-report moderate to severe pain
-
-
-
-
7.6%
Q4 2015Q1 2016Q2 2016Q3 2016IL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who lose too much weight
-
-
-
-
6.1%
Q4 2015Q1 2016Q2 2016Q3 2016IL
* The data for this facility for some quarters is unavailable.
Percentage of high risk long-stay residents with pressure ulcers
-
-
-
-
18.8%
Q4 2015Q1 2016Q2 2016Q3 2016IL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who have depressive symptoms
-
-
-
-
4.4%
Q4 2015Q1 2016Q2 2016Q3 2016IL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents with a urinary tract infection
-
-
-
-
3.4%
Q4 2015Q1 2016Q2 2016Q3 2016IL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents experiencing one or more falls with major injury
-
-
-
-
3.2%
Q4 2015Q1 2016Q2 2016Q3 2016IL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents with a catheter inserted and left in their bladder
-
-
-
-
0.6%
Q4 2015Q1 2016Q2 2016Q3 2016IL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

74.3%
83.0%
84.9%
86.5%
76.4%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
92.3%
85.8%
85.8%
85.9%
74.2%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
47.8%
44.2%
33.7%
23.6%
60.3%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of short-stay residents who made improvements in function
40.8%
34.2%
27.3%
28.2%
14.1%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
0.6%
0.6%
0.7%
2.4%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of short-stay residents who newly received an antipsychotic medication
0.4%
0.0%
0.0%
0.0%
1.3%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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