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Manorcare Of Homewood

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Reviews
Overall Rating 3.3 / 5.0 ★★★★★

  • Izzy McNulty
    ★★★★★ 7 months ago

    I can't express how grateful My family is for this facility ! The south suburban rehabilitation was the place my father was sent to first and it was so horrible we couldn't get our Father out of there fast enough. We called manor and Kristy couldn't be more helpful & helped with getting Our father transferred right away ! Everyone was so plesent and attentive . My Father was so grateful & relaxed ? Thanks to all the Staff for helping us !

  • anne auron
    ★★★★★ 9 months ago

    I came here for rehab after triple bypass,The therapists are awesome and very caring.Over all is clean and very nice staff.Becarefull when you leave because they really mess you on meds you need after their care .I'm a heart patient,I now have not my proper medicine for over 24 hrs.This is medicine I after surgery your not supose to be off of.My room mate an elderly woman has been sleeping in a chair with her feet propped up on another for 5 days they wont get her an air mattress so she can even sleep in the bed.

  • deneen williams
    ★★★★★ a year ago

    I really love this place, but what I didn't like is that they push my mother out so fast and didn't allow me to see the other nursing home that they sent her two. that place was nasty and very not welcoming . however Homewood staff is wonderful

  • kathy henriksen
    ★★★★★ 2 years ago

    My Mom is in Manor Care as we speak. She cannot sit or stand or walk without a machine, pretty much helpless. This has been the worst nightmare in our lives. To not have pain medicine for her is ridiculous it is only Tramadol, not a big narcotic. To not come in the room for hours and not have the nurse button available to her is awful. She can't sit up or stand on her own.She is helpless and they know it! Her phone is never where she can reach it. I have made numerous calls to talk to the nurses and was even told off and hung up on by one nurse I won't name her. I think they lack care terribly and need to go back to a caring video for nurses and I find the place disgusting. Do not put your family member in there!! Believe me I could go on and on. If you are there all day it might be different I don't know. There was a nice nurse named Kingson, yesterday. And now at 12;30 a nice nurse answered the phone and helped her. But she had bad care this morning was left in bed with diaharea until 11;00, and had a very nasty aid take care of her and clean her up, left her sore lymphodema leg dangle off the side of the bed and didn't move it until she was done cleaning her up. Just another one of the bad experiences that ruin it for all the others that are doing their jobs correctly. Just came from her today, she has finally been opening her mouth, she has all her marbles, shall I say, but once again has had no pain meds, since before bed last night the nurse didn't order them. Oh, and by the way I talked to supposedly the unit nurse I will leave out names and the administrator. 5 days ago and both assured me they would call Me back. Never heard from either one. I realize we are not the only ones in rehab, but if this and a whole notebook page of things I went over with them both is ignored to me, then I wonder how many others are treated wrong in this dump. I can't wait until she is released. I think they are trying to use up her days now to get the pay from medicare and their insurance now, because she is now as good as she can be. I would not let my Beagle, Dazy stay there....BTW I have called the care line, it is in Ohio, and was given directly back to Manor Care they are useless!! I believe your 2 other responses are afraid to say anything or don't care or are just made up...Also, I was trying from noon until 2 pm on Tuesday, and come to find out they have caller ID so after 50 rings for over 2 hours I couldn't even get a hold of the place; they seem to have a serious problem and don't want to be bothered! BTW she is suppose to go home on Friday the 18th March, and she is actually getting a shower before bed tonight! She has not even been given a washcloth in 18 days, not that she could get to the sink to use it. Well we finally got her out of this place today. Looking at her medicines it said to contact an orthopedic doctor from March 9th which the appointment was cancelled and she never saw him, about her prescriptions. So I guess they let her go with no doctor to follow up on with her. Par for the course. I was going to contact Paul A. Ormand, president and CEO, since 2001from Toledo, Ohio, but I honestly don't think he would even care about one patient in 500 manor care homes. Good Riddens....

  • Jeanine Bailey
    ★★★★★ 7 months ago

About Manorcare Of Homewood

General Information

Legal Business NameManor Care Of Homewood Il LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJuly 24, 1990 (28 years)
Capacity132
Residents109
Percent Occupied83%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Manorcare Of Homewood

Manorcare Of Homewood was reviewed by Medicare to have a rating of 2 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Illinois Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

November 22, 2017 - 6 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

October 23, 2017 - 7 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintProvide timely notification to the resident before transfer or discharge.
DFewPotential for HarmComplaintProvide proper discharge planning and communication, of the resident's health status and summary of the resident's nursing home stay.
DFewPotential for HarmComplaint1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.

May 12, 2017 - 13 months ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionGive proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .

February 22, 2017 - 15 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmComplaintReasonably accommodate the needs and preferences of each resident.

December 29, 2016 - 17 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
DFewPotential for HarmComplaintReasonably accommodate the needs and preferences of each resident.

December 1, 2016 - 18 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
DFewPotential for HarmComplaintGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.

June 28, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

May 17, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .

April 15, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
CManyPotential for Minimal HarmHealth InspectionSet up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.
DFewPotential for HarmHealth InspectionEnsure that residents with limited range of motion receive appropriate treatment and services to increase range of motion or prevent further decrease in range of motion.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionReasonably accommodate the needs and preferences of each resident.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionProvide proper discharge planning and communication, of the resident's health status and summary of the resident's nursing home stay.
DFewPotential for HarmHealth InspectionProvide written records when a resident is transferred or discharged.

February 18, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

February 5, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure that residents are safe from serious medication errors.
DFewPotential for HarmComplaintGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Manorcare Of Homewood require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 50min
2hr 30min
ReportedExpected
CNA
50min
45min
ReportedExpected
LPN
1hr 5min
1hr 15min
ReportedExpected
RN
3hr 45min
4hr 35min
ReportedExpected
Total Nursing

This facility also provides approximately 45min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

67.1%
73.7%
73.7%
73.7%
92.8%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
86.1%
88.6%
89.6%
92.3%
91.3%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
78.3%
90.9%
-
65.0%
44.5%
Q4 2016Q1 2017Q2 2017Q3 2017IL
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
18.5%
14.8%
10.0%
13.6%
21.6%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
11.2%
3.3%
20.2%
17.7%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents whose ability to move independently worsened
10.1%
10.4%
10.9%
11.5%
19.3%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who received an antipsychotic medication
7.9%
12.1%
8.5%
12.7%
14.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents whose need for help with daily activities has increased
16.7%
14.7%
11.9%
1.5%
7.9%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who lose too much weight
10.4%
9.2%
12.7%
11.7%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of high risk long-stay residents with pressure ulcers
9.1%
5.3%
20.2%
14.1%
4.1%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
1.8%
0.0%
18.8%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who have depressive symptoms
8.3%
2.9%
4.5%
7.7%
3.7%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents with a urinary tract infection
0.0%
0.0%
1.5%
1.5%
3.4%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents experiencing one or more falls with major injury
3.4%
3.7%
1.7%
0.7%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

79.8%
88.5%
84.3%
75.9%
76.0%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
70.5%
84.4%
84.4%
84.4%
73.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
82.3%
82.1%
76.4%
77.4%
64.3%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who made improvements in function
17.9%
20.9%
24.6%
29.2%
11.0%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
1.6%
1.9%
1.9%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who newly received an antipsychotic medication
0.5%
0.4%
0.7%
0.8%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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