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South Suburban Rehab Center

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  2. Illinois
  3. Homewood Skilled Nursing Home Facilities
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Reviews
Overall Rating 2.7 / 5.0 ★★★★★

  • Simply Tyra
    ★★★★★ 5 months ago

    First off I just want to say that Latoya the marketing director was amazing and very helpful along the process. My grandmother is currently in this facility and I just absolutely love it! It never smells, great friendly staff, and here my grandmother really feels at home. Here she's happy and feels loved by each staff member. Signed a happy customer

  • Tyrone Estes
    ★★★★★ 5 months ago

    I really appreciate my 18 month stay at South Suburban Rehabilitation Center! They helped me to accomplish my health goals. With good professional care they guided the direction of my health to a comfortable and healthy state. They literally turned my bad situation into a good one.. Real hope, professional care and good success....

  • Chris Owens
    ★★★★★ 3 weeks ago

    The first thing I wanna say is the healthcare/wound team is a amazing! Everyone in the family was worried about putting our gma in a nursing home but we had no choice bcuz of work schedules N just couldn't handle taking care of her properly..I couldn't be happier at the end of the day. The main nurse ms. Larenda was so nice n helpful..n full of knowledge made sure my gram was comfortable n then the nurse that did her wounds ms.april helped us understand why she had certain wounds n was able to heal my gram gram..It was a long 7 months but I'm glad the ppl at that nursing home actually helped us bcuz we love our gma n they really made us feel like loved too

  • GEORGE HARRIS
    ★★★★★ 8 months ago

    going to honest, my mother was a resident at this facility. i had doubts about putting my mother here and at a nursing home PERIOD. i came in for a tour, the best decision i could have done. the receptionist who's name i can't remember,it starts with a T. was so kind and warm. a young lady walked past and greeted me and was ready to tour me and my family. she answered all my questions. the facility was clean and no smells. i asked to tour the dementia side. to my surprise it was the same, everyone was nice and neat. the young lady seemed not to rush me and my family, my auntie was rushing us to leave to put her sister at this facility. i want to personally thank Raven the nurse, she was excellent. Robin the lady who toured my family made our decision really easy. i will never forget what robin said, this a home to residents and families (and it really was) south suburban thank you for being a great facility. a very happy son.

  • Km Mayfield
    ★★★★★ 10 months ago

    If I could give South Suburban Rehabilitation Center 0 stars I would! This is the worst facility I have ever seen. My relative had knee replacement surgery and was sent there for physical therapy. After surgery she could not walk on her knee so they put a "diaper" on her and told her to go in the diaper. Everyday they would leave her in the diaper for 12 to 24 hours sitting in filth. She developed sores but the saving grace was one CNA who helped her and cleared it up in 2 days. The food they served was worst than prison food. For breakfast she was feed cold grits and cornbread no butter, no sugar, no milk, and a small glass of water and Sanka instant coffee. Lunch was salad consisting of iceberg lettuce, no salad dressing, and a piece of cornbread. Dinner was decent when she was first admitted but after 1 week, they served her mystery meat sandwiches with no condiments, a dry sandwich with assorted beans. There would be days when they would simply skip giving her a meal. We had to bring her outside food. We bought a case of bottled water because they would only bring her a small juice glass of water and it would not be full. I figured they did this because they didn't want her to urinate and they would have to do their job, so they limited her water intake. At one point they ran out of ice, they claimed the ice machine was broken. Patients with swollen body parts were not given ice. They bought ice from a near by gas station when complaints were expressed. I could go on and on about this facility, but there was only one good thing, the physical therapists. The director, RN, social worker and owner listened to our complaints and promised to do better but it never improved. The care given to patients at this facility is only as good as the top management, it trickles down. The day before we were going to remove her they said she was being released. I believe it was because we complained every day. Please do not use this facility it is not fit for humans. I would not sent my dog there. This place needs to be shut down by the state of Illinois. We are contemplating a law suit against them.

About South Suburban Rehab Center

General Information

Legal Business NameSouth Suburban Rehabilitation Center, LLC
Ownership TypeFor Profit - Individual
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareFebruary 13, 2009 (11 years)
Capacity259
Residents192
Percent Occupied74%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for South Suburban Rehab Center

South Suburban Rehab Center was reviewed by Medicare to have a rating of 1 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Illinois Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

October 4, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaint1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
DFewPotential for HarmComplaintDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.

June 9, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintReasonably accommodate the needs and preferences of each resident.
ESomePotential for HarmComplaintAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.

March 10, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
DFewPotential for HarmComplaintMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

February 28, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
DFewPotential for HarmComplaintGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmComplaintHave a program that investigates, controls and keeps infection from spreading.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of South Suburban Rehab Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 40min
2hr 20min
ReportedExpected
CNA
50min
35min
ReportedExpected
LPN
20min
55min
ReportedExpected
RN
2hr 50min
3hr 50min
ReportedExpected
Total Nursing

This facility also provides approximately 40min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

74.5%
46.7%
46.7%
46.7%
92.8%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
80.8%
66.2%
75.3%
76.1%
91.3%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
45.5%
55.1%
46.9%
71.0%
44.5%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
6.2%
6.6%
5.7%
6.5%
21.6%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
34.9%
39.7%
46.9%
29.5%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents whose ability to move independently worsened
14.1%
13.7%
16.4%
17.7%
19.3%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who received an antipsychotic medication
45.9%
34.5%
35.7%
16.1%
14.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents whose need for help with daily activities has increased
7.1%
8.5%
11.1%
7.3%
7.9%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who lose too much weight
0.0%
0.0%
0.0%
0.0%
4.1%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who self-report moderate to severe pain
3.3%
3.5%
6.1%
10.5%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.7%
0.7%
0.0%
18.8%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who have depressive symptoms
0.0%
0.0%
0.0%
0.0%
3.7%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents with a urinary tract infection
1.3%
1.9%
3.2%
3.9%
3.4%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents experiencing one or more falls with major injury
0.4%
0.0%
0.4%
1.0%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
1.9%
0.0%
1.3%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

30.4%
17.5%
24.8%
23.5%
76.0%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
31.1%
16.1%
16.1%
16.1%
73.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
39.8%
-
62.2%
59.0%
64.3%
Q4 2016Q1 2017Q2 2017Q3 2017IL
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
1.5%
7.1%
6.1%
0.0%
11.0%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
3.3%
3.8%
0.0%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.6%
0.7%
1.9%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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