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Parc At Joliet,The

  1. Skilled Nursing Home Facilities
  2. Illinois
  3. Joliet Skilled Nursing Home Facilities
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Reviews
Overall Rating 2.8 / 5.0 ★★★★★

  • sb recruiters
    ★★★★★ a month ago

    This facility is beautiful! And the staff are wonderful. Here and there you will find someone thats not as nice as some others but overall they truly DO care! My moms experience started off with a couple issues here and there but were all addressed timely and with care for her special difficult needs! Kudos to the team at The Parc!

  • Jane Sprinkle
    ★★★★★ 3 months ago

    The care was excellent. The surroundings were comfortable. And I was very pleased with my stay for therapy.

  • Lisa Gibson
    ★★★★★ 3 months ago

    I had to put 1 star or it wouldn't let me post my review but this place gets NO STARS! My grandpa was a resident here and every other week was getting sent out to the ER for infections. he lost limbs from infections he caught at this nasty place. I even remember coming to visit for Thanksgiving and he was n the dining area in his wheelchair but was sliding out of his chair and almost on the floor. My brother and i pulled him up while the staff (who were off in a corner on their phones and talking to each other with backs turned) began to yell at us to let them do it. they said "oh we got it" to which I simply replied: "NO IF YOU HAD IT I WOULDN'T HAVE HAD TO DO IT MYSELF!" PLEASE FOR THE LOVE OF ALL THAT IS GOOD IN THE WORLD IF YOU LOVE YOUR FAMILY MEMBERS DO NOT SEND THEM HERE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  • Michelle Segura
    ★★★★★ 10 months ago

    Both my grandparents resided at The PARC for some time. My grandfather admitted to the facility under hospice services and the staff was very compassionate, caring, and nice. They made sure he was clean and well-kept at all times (shaved, dressed properly, remained dry, etc.), even during his last days. My grandmother admitted for long-term care, received restorative therapy, until she was hospitalized and began receiving skilled therapy. She was at the facility for over a year, really enjoyed the therapy and thrived. My mother and I are thankful and appreciated the staff's support, patience, and attentiveness throughout the process of my grandfather and tough acceptance of placing my grandmother into a nursing home.

  • DeVonya Egwunwoke
    ★★★★★ 12 months ago

    My review is from an employee perspective, and The Parc@ Joliet is a great place to work. As with many other work places; it has its share of peaks and valleys, however overall its a good place to grow your skill set and is rewarding considering the wonderful clients that I interface with on a daily basis. I'm currently one of the occupational therapists in the rehabilitation department and I can assure that all of the clinicians try their best with the patients at the PARC everyday to help them return to their best quality of life. Unfortunately every review of care in this venue is not positive and I'm unable to change past occurrences, but I must attest in support of the good care that takes place every day. Those hardworking employees deserve positive encouragement as well. In response to the Jados family; if there were other skilled therapy notes available, unfortunately the previous facility failed to send them. I personally called three times with the last call being made on my personal phone after work hours. I spoke with the program manager at length due to their reluctance of sending/sharing the additional documents in fear of inconsistencies in performance and inability to establish a strong baseline of function. This is not uncommon practice. I completely understood their hesitance and moved forward with the information at hand. It is at times more beneficial to establish a baseline in the new setting versus relying too strongly on previous performance to make room for physical changes as needed. I wish there was an opportunity for us to discuss this prior to the succession of events. I do wish much health and wellness to the Jados family.

About Parc At Joliet,The

General Information

Legal Business NameParc At Joliet LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareMarch 9, 1970 (49 years)
Capacity203
Residents125
Percent Occupied62%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Parc At Joliet,The

Parc At Joliet,The was reviewed by Medicare to have a rating of 3 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Illinois Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

August 25, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
CManyPotential for Minimal HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
DFewPotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.

May 30, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.

April 25, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmComplaintEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
DFewPotential for HarmComplaintAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.

March 29, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
DFewPotential for HarmComplaint1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.

September 23, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
ESomePotential for HarmComplaint+InspectionReasonably accommodate the needs and preferences of each resident.
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionGive proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible.
DFewPotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
DFewPotential for HarmHealth InspectionProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Parc At Joliet,The require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 25min
2hr 25min
ReportedExpected
CNA
55min
40min
ReportedExpected
LPN
30min
1hr 5min
ReportedExpected
RN
3hr 50min
4hr 10min
ReportedExpected
Total Nursing

This facility also provides approximately 30min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

86.7%
84.9%
84.9%
84.9%
92.8%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
48.7%
48.2%
55.4%
51.3%
91.3%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
24.1%
35.6%
34.4%
32.7%
44.5%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
30.9%
31.5%
33.9%
31.5%
21.6%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
12.4%
25.3%
17.7%
20.2%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents whose ability to move independently worsened
18.4%
22.4%
20.6%
18.9%
19.3%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who received an antipsychotic medication
7.9%
10.9%
7.3%
11.5%
14.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents whose need for help with daily activities has increased
11.2%
8.2%
8.3%
14.7%
7.9%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who lose too much weight
3.7%
3.9%
8.8%
9.1%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of high risk long-stay residents with pressure ulcers
2.3%
2.8%
2.8%
1.5%
4.1%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who self-report moderate to severe pain
10.1%
8.5%
11.2%
12.3%
18.8%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who have depressive symptoms
0.9%
1.8%
0.8%
0.9%
3.7%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents with a urinary tract infection
1.7%
1.8%
3.3%
2.5%
3.4%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents experiencing one or more falls with major injury
7.1%
6.7%
7.4%
6.0%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.8%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

57.5%
54.0%
39.6%
42.7%
76.0%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
72.6%
49.5%
49.5%
49.5%
73.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
74.0%
72.7%
-
46.0%
64.3%
Q4 2016Q1 2017Q2 2017Q3 2017IL
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
5.3%
4.3%
7.2%
2.7%
11.0%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
1.7%
1.8%
1.7%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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