Search for Skilled Nursing by ZIP Code:  :

Parc At Joliet,The

  1. Skilled Nursing Home Facilities
  2. Illinois
  3. Joliet Skilled Nursing Home Facilities
Full Name

Phone Number

Email Address

City of interest
We value your privacy. By submitting this form, you agree to the terms and conditions of our privacy policy and our Agreement to be Contacted by Telephone. You also consent that we can reach out to you using automated calling technology.

Photos

Reviews
Overall Rating 2.6 / 5.0 ★★★★★

  • DeVonya Egwunwoke
    ★★★★★ a month ago

    My review is from an employee perspective, and The Parc@ Joliet is a great place to work. As with many other work places; it has its share of peaks and valleys, however overall its a good place to grow your skill set and is rewarding considering the wonderful clients that I interface with on a daily basis. I'm currently one of the occupational therapists in the rehabilitation department and I can assure that all of the clinicians try their best with the patients at the PARC everyday to help them return to their best quality of life. Unfortunately every review of care in this venue is not positive and I'm unable to change past occurrences, but I must attest in support of the good care that takes place every day. Those hardworking employees deserve positive encouragement as well. In response to the Jados family; if there were other skilled therapy notes available, unfortunately the previous facility failed to send them. I personally called three times with the last call being made on my personal phone after work hours. I spoke with the program manager at length due to their reluctance of sending/sharing the additional documents in fear of inconsistencies in performance and inability to establish a strong baseline of function. This is not uncommon practice. I completely understood their hesitance and moved forward with the information at hand. It is at times more beneficial to establish a baseline in the new setting versus relying too strongly on previous performance to make room for physical changes as needed. I wish there was an opportunity for us to discuss this prior to the succession of events. I do wish much health and wellness to the Jados family.

  • Lisa Jados
    ★★★★★ 2 months ago

    We put my mother here for post stroke rehab and it was a terrible decision from day one. I would give no stars and think this place should be shut down. - The staff was extremely unresponsive. For the first 2 weeks, the same people would tell me that she was new and they didn't know anything about her. They seemed irritated when I would ask for information or updates. When she needed something, they were less than happy to have to respond. - After a care meeting where we expressed out dissatisfaction with the care team, they seemed to improve for a day or two. Then I came in for a visit and I guess they didn't see me come in. My mom pushed the call light and we waited 30 minutes. I went to the nurses station and asked when someone would be down and they seemed surprised to see me. I went back to the room to wait and I heard the CNAs in the hallway saying "well who saw her come in, we're supposed to keep an eye out for her". So apparently their attentiveness was all a show. - She was transferred from another facility where she was walking 25-50 steps assisted. The Parc never asked for updated PT records and only went back to the prior month (don't know why they wouldn't ask for the days and weeks just before her transfer) so she basically lost weeks of therapy progress. This alone was extremely frustrating since Medicare days are numbered. - One day she was in tremendous pain and no one would do anything about it. The CNAs wouldn't some and when I could get someone in the room, they just kept saying they couldn't do anything for her and I would have to wait until someone else was available. After 20 minutes, I approached the admin office and they also refused to help. Phil was the absolute worst, clearly afraid of confrontation and basically refused to help me or my Mom because it required effort. When I told him my mother was crying out in pain he told me that the staff was assisting in the dining room and she would have to wait. I said what about my Mom, doesn't she get to eat? He then said I was acting like my Mom was more important than the other patients. I said the people getting to eat were not in pain but my Mom was and that was a terrible way to treat a patient in pain. He said he would come down with the nurse to see her but they never showed up. I found out he basically ran out the door like a coward. - When I found another place to transfer my Mom, they basically neglected to tell the other place she had Medicare coverage. Even though I was unhappy with the service, they didn't seem to want my Mom's money to go. I had to tell the other place that she did have Medicare which resulted in an immediate transfer. - After we transferred her, the Parc continued to receive and cash her social security & pension checks. Then, at some point they reported her as deceased to social security which they knew was not true. The level of dishonesty and rudeness we experienced here is totally unacceptable and this place should be shut down. The lack of professionalism, lack of care, level of staff laziness and dishonesty of this place was unbelievable. Please do not bring your loved ones here. You will be disappointed.

  • Tanaca Hill
    ★★★★★ 4 months ago

    This place needs to be shut down!!! The second floor staff is never anywhere to be found and the orders will kill you!!! They allowed my father to fall 3 times, the last fall was from a wheelchair... If you truly love and care of your family members well being DON'T SEND THEM HERE!!!

  • Riley Ezio
    ★★★★★ 6 months ago

    The rooms in this place don't seem to match anything featured in the brochure at all. The room a dear family friend was placed in looked like a ghetto mess. Nail holes in all the walls (some with a nail sticking out still), paint chipped walls. The staff neglected shower schedules allowing a patient to go 8 days without being bathed. When visitor's express any concerns to the staff of any kind the patient reported that later the staff were "taking it out on him" because they were grumpy over the visitor's inquiries. Though patients are allowed to roam free if they are able those who are unable are left in their rooms for hours without seeing a single person. I truly wish the staff at this facility were professional and educated enough to comprehend that any patients needs greatly outweigh their want to sit down and paint their nails at the nurse station. I'm giving this location ONE star because the housekeeper was kind and polite.

  • Sherri Jones
    ★★★★★ 4 months ago

    The place smells like urine. I wouldn't let my dog live there.

About Parc At Joliet,The

General Information

Legal Business NameParc At Joliet LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareMarch 9, 1970 (48 years)
Capacity203
Residents125
Percent Occupied62%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Parc At Joliet,The

Parc At Joliet,The was reviewed by Medicare to have a rating of 3 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Illinois Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

August 25, 2017 - 12 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
CManyPotential for Minimal HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
DFewPotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.

May 30, 2017 - 15 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.

April 25, 2017 - 16 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmComplaintEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
DFewPotential for HarmComplaintAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.

March 29, 2017 - 17 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
DFewPotential for HarmComplaint1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.

September 23, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
ESomePotential for HarmComplaint+InspectionReasonably accommodate the needs and preferences of each resident.
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionGive proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible.
DFewPotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
DFewPotential for HarmHealth InspectionProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.

June 17, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

May 27, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

March 11, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintGive proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible.

February 4, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

January 21, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

August 27, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
CManyPotential for Minimal HarmHealth InspectionHave enough backup water supply for essential areas of the nursing home.
CManyPotential for Minimal HarmHealth InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Parc At Joliet,The require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 25min
2hr 25min
ReportedExpected
CNA
55min
40min
ReportedExpected
LPN
30min
1hr 5min
ReportedExpected
RN
3hr 50min
4hr 10min
ReportedExpected
Total Nursing

This facility also provides approximately 30min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

86.7%
84.9%
84.9%
84.9%
92.8%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
48.7%
48.2%
55.4%
51.3%
91.3%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
24.1%
35.6%
34.4%
32.7%
44.5%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
30.9%
31.5%
33.9%
31.5%
21.6%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
12.4%
25.3%
17.7%
20.2%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents whose ability to move independently worsened
18.4%
22.4%
20.6%
18.9%
19.3%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who received an antipsychotic medication
7.9%
10.9%
7.3%
11.5%
14.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents whose need for help with daily activities has increased
11.2%
8.2%
8.3%
14.7%
7.9%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who lose too much weight
3.7%
3.9%
8.8%
9.1%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of high risk long-stay residents with pressure ulcers
2.3%
2.8%
2.8%
1.5%
4.1%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who self-report moderate to severe pain
10.1%
8.5%
11.2%
12.3%
18.8%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who have depressive symptoms
0.9%
1.8%
0.8%
0.9%
3.7%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents with a urinary tract infection
1.7%
1.8%
3.3%
2.5%
3.4%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents experiencing one or more falls with major injury
7.1%
6.7%
7.4%
6.0%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.8%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

57.5%
54.0%
39.6%
42.7%
76.0%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
72.6%
49.5%
49.5%
49.5%
73.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
74.0%
72.7%
-
46.0%
64.3%
Q4 2016Q1 2017Q2 2017Q3 2017IL
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
5.3%
4.3%
7.2%
2.7%
11.0%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
1.7%
1.8%
1.7%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents with pressure ulcers that are new or worsened



Some page content retrieved from Google Places