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Parc At Joliet,The

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Reviews
Overall Rating 2.7 / 5.0 ★★★★★

  • ★★★★★ 3 months ago

    From Erin to nursing to Latesa in social work the staff has been beyond helpful and supportive! Beautiful facility inside. Gives patients full opportunity for a safe and happy supportive life. Cannot thank them enough for their efforts and care.

  • ★★★★★ 3 months ago

    Can't be more thankful for the staff at The Parc. There is a place in heaven for sure for Latesa. She is always reassuring, always comforting at the most trying times. While dealing with the MOST DIFFICULT of patients the staff continues to provide the best care and put patient needs first. The facility is very recently renovated and the new paint, tile and decor resembles a modern hotel.

  • ★★★★★ 4 months ago

    My mom is currently recuperating there after shattered her hip. I am in the process of transfering her iut before she gets an infection and I lose her. Erin was wonderful and assisted with putting her in a newly remodeled room . The decor furniture and bathroom are picture perfect. My mom has been there 5 days. Everyday we are given empty promises by some employee.problems ; the place reeks of urine. When she calls for bed pan they take so long she urinates on herself and or then she is left to sit there for hours . Other times she is put on bedpan and forgotten about. They dont rinse the bed pans and i have to soak to get them clean. Her bed and pillow cases are wet and or stained in urine. The food is horrible. I have had to take canned foods .They never have wash cloths i have taken some from home only to have them dissapear. They had to replace they tray table not once or twice bit 3 times. In 5 days i have never come into the room (I visit daily) never found water container with ice water. Today was totally empty. I always fill. They fill out of water cooler which i dont feel is hygenic because i have seen them put another patients pitcher in to scoop out the ice and (melted ice) water. It is really a sad situation. It is hard to have a loved one enduring a health challange without the added stress. There are no phones for patients. Yesterday we some with Phil the adminisfrator he shook my mom's hand and promised to address our concerns. Today I get there there is water everywhere. The blinds are as dirty as they were yesterday. Her bed was not adjusted as he promised yesterday and when I asked he responds he wasn't there today. How do you give your word that something will be taken care of shake an elderly person's hand and then not care. Its really sad and i can't wait to get her out of there. Sandra

  • ★★★★★ 5 months ago

    This place was rude and neglected my mother. Refused to assist her when she called for help to bathroom. Very bad place to bring your loved ones here. We transferred her out from this place after 1 night!

  • ★★★★★ 7 months ago

    The facility was outdated, dark, and depressing. My grandmother was here on hospice care, and the only reason I tolerated her staying here is she had a 24 hour hospice nurse from the Hospice House of Joliet nearby. None of the nurses or front desk talk with one another, and nobody bothered reading my grandmother's file. She had it noted her husband was banned and all power was to my father yet they still decided to call her husband. When we visited, one of the nurses had dropped an oxycontin on the floor and didn't bother picking it up. Staff is unprofessional. When my grandmother passed, they were uncompassionate and rushed my aunt to pick a place to transfer her body. The only reason we were here was because the Hospice House of Joliet was full. If you love your family don't let them here. Go to Hospice House instead.

About Parc At Joliet,The

General Information

Legal Business NameParc At Joliet LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareMarch 9, 1970 (48 years)
Capacity203
Residents129
Percent Occupied64%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Parc At Joliet,The

Parc At Joliet,The
was reviewed by to have a rating of 3 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Illinois Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

September 23, 2016 - 14 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
ESomePotential for HarmComplaint+InspectionReasonably accommodate the needs and preferences of each resident.
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionGive proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible.
DFewPotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
DFewPotential for HarmHealth InspectionProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.

June 17, 2016 - 18 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

May 27, 2016 - 1 year ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

March 11, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintGive proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible.

February 4, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

January 21, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

August 27, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
CManyPotential for Minimal HarmHealth InspectionHave enough backup water supply for essential areas of the nursing home.
CManyPotential for Minimal HarmHealth InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.

June 24, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmComplaintAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.

March 13, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintDevelop a post-discharge plan with the resident and family for the resident's care after leaving the nursing home.

February 18, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintPrepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Parc At Joliet,The require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 50min
2hr 25min
ReportedExpected
CNA
45min
40min
ReportedExpected
LPN
35min
1hr
ReportedExpected
RN
3hr 15min
4hr 5min
ReportedExpected
Total Nursing

This facility also provides approximately 20min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

88.1%
86.7%
86.7%
86.7%
92.8%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
48.0%
57.8%
64.1%
61.3%
91.7%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
25.5%
28.1%
18.6%
21.0%
43.3%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
31.2%
35.8%
36.0%
34.9%
22.4%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
11.6%
17.2%
13.5%
10.5%
17.1%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents whose ability to move independently worsened
22.1%
21.4%
20.4%
17.5%
19.7%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents who received an antipsychotic medication
17.8%
8.9%
6.8%
5.1%
15.0%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents whose need for help with daily activities has increased
0.0%
0.0%
1.8%
3.9%
5.8%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents who self-report moderate to severe pain
11.6%
13.4%
13.5%
10.9%
7.6%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents who lose too much weight
7.4%
8.5%
8.2%
5.0%
6.1%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of high risk long-stay residents with pressure ulcers
17.8%
16.5%
13.2%
10.1%
18.8%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents who have depressive symptoms
0.0%
0.0%
0.0%
0.0%
4.4%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents with a urinary tract infection
1.0%
0.9%
0.0%
0.8%
3.4%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents experiencing one or more falls with major injury
4.5%
6.2%
7.7%
8.1%
3.2%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.6%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

63.0%
74.1%
57.4%
56.6%
76.4%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
44.6%
72.6%
72.6%
72.6%
74.2%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
-
-
-
-
60.3%
Q4 2015Q1 2016Q2 2016Q3 2016IL
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
6.8%
6.3%
7.2%
3.6%
14.1%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of short-stay residents who self-report moderate to severe pain
3.8%
3.6%
0.0%
0.0%
2.4%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of short-stay residents who newly received an antipsychotic medication
0.9%
0.9%
0.8%
0.0%
1.3%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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