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Spring Creek Nrsg & Rehab Ctr

  1. Skilled Nursing Home Facilities
  2. Illinois
  3. Joliet Skilled Nursing Home Facilities
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Reviews
Overall Rating 4.2 / 5.0 ★★★★★

  • Tom Jones
    ★★★★★ 11 months ago

    This place is awful. My grandfather was here for almost two years. Unfortunately, he died here. The treatment I received from the administrator of the nursing home was terrible. She could never remember my name. Always referred to my grandfather as my father. No one ever took the time to go over any admissions paperwork with me the day my grandfather was admitted to explain any procedures, his plan of care, nothing. I never once met the doctor that was treating him either. I will say that the nurses and techs that I met while he was there were very sweet and caring and he always spoke very nicely about them. His personal items were constantly missing from his room as were his clothes. No one seemed to care. The day he died, I came to pick up his personal effects. I called ahead and told them I would be coming to get them. The two nurses or techs literally brought his clothes and personal items down in two clear garbage bags and dumped them at my feet in the lobby and walked away. Really? This is how you treat the family of the recently deceased? At first my grandfather was a private pay patient and then went on Medicaid. After being deceased for over six months now, I still receive bills from this place (which I'm not responsible for) and just recently a call from a law office because Spring Creek placed the account in collections. That's how ruthless they are. They placed the account of a deceased Medicaid patient in collections with a law firm. Let me tell you, if my grandfather had any money, he would not have been in this hell hole!!! This was an absolute last resort. Also, the website for this place is complete joke. The place does not look anything like what the website shows. The picture of the room on the website is completely fictitious. NONE of the patient rooms look like that. The rooms are two twin beds crammed in to a tiny room and you can barely fit another person in the room. It's ridiculous. All the programs and care that the website says they have is completely made up too. I'd like to know where all that stuff was while my grandfather was there or maybe that's just for patients with good insurance. All I have to say is do your homework and if you do find that you have to put your loved one in this place....... watch them like a hawk and ask A LOT of questions.

  • Debbie Rudi
    ★★★★★ a year ago

    My dad is here and what they have done with the lunch/activity room is great. It looks very nice. The aides are very nice.

  • Thomas Davis
    ★★★★★ 2 years ago

    well, i dont know about the healthcare industry in general. but i have had a couple relatives in nursing homes. one in joliet was good on hammes ave. one on larkin was terrible. i can honestly say that spring creek is clean. the staff is nice. and they are doing a lot of renovation. i mean the rooms are custom built and gorgeous. the director is this nice lady tasha, who i found out is also a nurse. how good is that. i would say they care, and listen. and have a beautiful place. i suggest going inside to actually see the place for yourself. absolutely a great place! its almost comfortable like they are family or something

  • Nancy Camfield
    ★★★★★ 2 years ago

    My mother has been at Spring Creek for two years. She is blind and unable to walk due to hip and spinal fractures. The staff are almost all kind and caring. I would have given five stars except for the fact that they are understaffed and that can lead to long delays. The administrators listen to concerns but it takes some persistence to get things done.

  • Annie
    ★★★★★ a year ago

    Beautiful renovations and very friendly staff that genuinely cares about the recovery of its patients

About Spring Creek Nrsg & Rehab Ctr

General Information

Legal Business NameSpring Creek Nursing & Rehab Center LLC
Ownership TypeFor Profit - Individual
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareAugust 14, 2014 (4 years)
Capacity168
Residents82
Percent Occupied49%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Spring Creek Nrsg & Rehab Ctr

Spring Creek Nrsg & Rehab Ctr was reviewed by Medicare to have a rating of 2 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Illinois Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

November 8, 2017 - 8 months ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
CManyPotential for Minimal HarmHealth InspectionMake sure menus meet the resident's nutritional needs and that there is a prepared menu by which nutritious meals have been planned for the resident and followed.
DFewPotential for HarmHealth InspectionTrain all employees on what to do in an emergency, and carry out unannounced staff drills.
DFewPotential for HarmHealth InspectionMake sure that special or therapeutic diets are ordered by the attending doctor.
DFewPotential for HarmHealth InspectionProvide food in a way that meets a resident's needs.
DFewPotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.

March 27, 2017 - 16 months ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$2,478 fine
FManyPotential for HarmComplaintHave a program that investigates, controls and keeps infection from spreading.
GFewActual HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
ESomePotential for HarmComplaintMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
ESomePotential for HarmComplaintKeep all essential equipment working safely.
ESomePotential for HarmComplaintMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
ESomePotential for HarmComplaintAllow residents to self-administer drugs if determined safe.
ESomePotential for HarmComplaintProvide a safe, clean, comfortable and home-like environment; and allow residents to use personal belongings to the extent possible.
ESomePotential for HarmComplaintProvide clean bed and bath linens that are in good condition.
DFewPotential for HarmComplaintGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmComplaintAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
DFewPotential for HarmComplaintEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.

October 28, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
DFewPotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
DFewPotential for HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmHealth InspectionReasonably accommodate the needs and preferences of each resident.

September 17, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Spring Creek Nrsg & Rehab Ctr require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 50min
2hr 25min
ReportedExpected
CNA
1hr 5min
40min
ReportedExpected
LPN
45min
1hr
ReportedExpected
RN
3hr 40min
4hr
ReportedExpected
Total Nursing

This facility also provides approximately 60min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

88.2%
97.5%
97.5%
97.5%
92.8%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
91.5%
100.0%
98.6%
92.2%
91.3%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
42.3%
42.4%
33.3%
38.5%
44.5%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
23.9%
18.7%
17.1%
20.0%
21.6%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
44.9%
52.1%
18.1%
21.5%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents whose ability to move independently worsened
17.9%
16.4%
18.6%
16.2%
19.3%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who received an antipsychotic medication
24.2%
35.1%
21.4%
14.9%
14.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents whose need for help with daily activities has increased
1.5%
4.0%
0.0%
0.0%
7.9%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who lose too much weight
7.0%
3.3%
2.1%
2.0%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of high risk long-stay residents with pressure ulcers
1.2%
5.2%
1.0%
1.0%
4.1%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
18.8%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who have depressive symptoms
5.9%
4.0%
0.0%
1.3%
3.7%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents with a urinary tract infection
1.4%
2.6%
2.7%
2.6%
3.4%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents experiencing one or more falls with major injury
5.2%
5.3%
1.2%
1.0%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
1.3%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

73.5%
87.3%
68.9%
26.8%
76.0%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
31.0%
90.9%
90.9%
90.9%
73.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
-
-
-
-
64.3%
Q4 2016Q1 2017Q2 2017Q3 2017IL
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
15.0%
17.1%
5.0%
4.0%
11.0%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
8.3%
2.9%
7.7%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who newly received an antipsychotic medication
4.3%
1.4%
1.0%
1.3%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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