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Miller Health Care Center

  1. Skilled Nursing Home Facilities
  2. Illinois
  3. Kankakee Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.1 / 5.0 ★★★★★

  • Shawn Jubin
    ★★★★★ 6 months ago

    Not the best place that I have seen..Didn't have very much support from the rehab they did not want to work with my mom or have any compassion..the floor in her room remained dirty the entire time she was there..ended up transferring my mom to a different facility..

  • Ms C
    ★★★★★ 8 months ago

    My father has been rushed out without a call from staff. When I demanded answers they all lied. Please know your rights when dealing with this facility.

  • doreen demario
    ★★★★★ 2 years ago

    Well I was there about three weeks and it was a very pleasant experience, everyone of the workers there treated me with much respect, and kindness, they were so caring! The servers in the cafeteria, wow, kudos to them! They work above and beyond there duties. The C.N.A.'s were very sweet and always there for me, they were very helpful!! The Nurses were always on top of things, their patience and kindness were so appreciated, I've never seen Nurses so busy yet make time to see how I was feeling and making me more comfortable. Thank You Nurses and God Bless !! I will definitely recommend Miller nursing. Thank you to PT., speech therapists and occupational therapists. Thank you to the drivers for keeping me safe on the rides.to all my appointments!!!

  • Claude Keller
    ★★★★★ a year ago

    My dad went there to recover from a bacterial infection and they gave him a bed sore then tried to blame it on the hospital but unfortunately for Miller the hospital took pics of it when he arrived there when he needed to be treated for another infection crappy crappy crappy service push nurse light and one time took over 45 minutes for someone to get there rooms where he was at was dirty and never was cleaned I watched the same piece of trash on the floor stay there for 2 weeks before I finally said something and what do u know room was cleaned but isn't that supposed to happen everyday

  • Alyssa McIntyre
    ★★★★★ 10 months ago

About Miller Health Care Center

General Information

Legal Business NameRiverside Senior Living Center
Ownership TypeNon Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJuly 7, 1995 (23 years)
Capacity120
Residents126
Percent OccupiedUnknown
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Miller Health Care Center

Miller Health Care Center was reviewed by Medicare to have a rating of 5 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Illinois Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

August 25, 2017 - 10 months ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmComplaintProtect each resident from all abuse, physical punishment, and involuntary separation from others.

May 18, 2017 - 13 months ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionGive proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible.
DFewPotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
DFewPotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.

September 15, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Miller Health Care Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 20min
2hr 30min
ReportedExpected
CNA
35min
40min
ReportedExpected
LPN
1hr 55min
1hr 25min
ReportedExpected
RN
4hr 50min
4hr 35min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 15min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

100.0%
96.7%
96.7%
96.7%
92.8%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
92.9%
100.0%
100.0%
96.0%
91.3%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
-
44.5%
Q4 2016Q1 2017Q2 2017Q3 2017IL
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
-
-
-
-
21.6%
Q4 2016Q1 2017Q2 2017Q3 2017IL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antianxiety or hypnotic medication
-
-
-
-
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017IL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose ability to move independently worsened
11.5%
8.7%
8.3%
8.7%
19.3%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who received an antipsychotic medication
-
-
-
-
14.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose need for help with daily activities has increased
18.5%
26.1%
20.8%
4.2%
7.9%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who lose too much weight
7.1%
0.0%
0.0%
17.4%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of high risk long-stay residents with pressure ulcers
4.5%
-
-
-
4.1%
Q4 2016Q1 2017Q2 2017Q3 2017IL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
5.0%
0.0%
0.0%
18.8%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who have depressive symptoms
7.1%
4.0%
0.0%
16.0%
3.7%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents with a urinary tract infection
0.0%
0.0%
0.0%
4.0%
3.4%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents experiencing one or more falls with major injury
9.3%
0.0%
0.0%
2.4%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

93.9%
95.1%
97.4%
95.7%
76.0%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
93.5%
94.6%
94.6%
94.6%
73.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
58.7%
48.2%
54.9%
58.2%
64.3%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who made improvements in function
9.4%
6.6%
5.2%
5.9%
11.0%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who self-report moderate to severe pain
0.6%
1.0%
0.9%
0.3%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who newly received an antipsychotic medication
0.4%
0.2%
0.2%
0.2%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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