Franciscan Village

Our Dad was a resident at Mother Theresa Home within Franciscan Village. We were very pleased with the facility, staff and level of care that was provided. He has now moved closer to family, however, I would recommend this community.

This is a great place, with a caring staff. If I need to move where there is assistance i would definitely move here. ? ?

They took very good care of my grandmother and the staff was very friendly

My mother recently stayed at the Mother Theresa Home at Franciscan Village for subacute rehab. The accomodations were fine, although somewhat dated. As far as the nursing staff, a few of them were wonderful and provided exceptional care. However, for the most part the nursing staff was not particularly responsive. There were times my mother rang for help and it never arrived. One nurse in particular was downright nasty and rude. We felt like we needed to be onsite with our mother the whole time in order to protect her from this woman. The rehab staff were all friendly and knowledgable and we felt the quality of the rehab our mother received was very good.

My mother just had an open heart surgery, and while Franciscan village seems like a good place for elderly residence, it is absolutely not a good place for surgery after care. My mom had a large incision wound from her surgery, and Franciscan staff put her in a room that was right in the middle of their new construction. There was dust and dirt flying around in the air and ants by the furnace in her room. It was ridiculous, with ladders smacking down outside the door and missing half the ceiling. Maybe they should close the area for the construction. Now my mother is back at Loyola because she has a deep sternal wound infection, which is life threatening, and I'm wondering if it was from the lax care and construction dirt everywhere. The specialty wound nurse diddn't even realize that her infection was serious. Most of the other nurses were short with me and dismissive. One nurse overnight named Paul was great with my mom, but that's about it. I've never written a review in my life, but I don't want anyone to look at the five star reviews for this place and think their family member will be safe. My mom can barely speak, has a feeding tube in her nose, and they have to leave her chest "open" for a month to get rid of infection, and she's only 60 years old. Take your recovering family member somewhere else, please!!!