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Manorcare Of Libertyville

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Reviews
Overall Rating 2.3 / 5.0 ★★★★★

  • Jenny Rice
    ★★★★★ 2 weeks ago

    I'm currently here recovering from a complete knee replacement and they have been very responsive, professional and caring. They have attended to my every need and then some! They came in one by one and introduced themselves and went through my desires, pain level and explained the process of PT and IT. They took the time to really ease me into this, since I'm a 1st timer. Just a wonderful experience!

  • N Garcia
    ★★★★★ a month ago

    Horrible place ! Understaffed and filthy. Took 45 mins to get staff to respond to call button. My mom can walk with a walker but PT had her name wrong for 6 days and had not once let her use walker. Left messages regarding her care plan and to therapist no one called back. No one will tell me why she's not getting out even in a wheelchair or why there are no activities to engage the patients. She's just wasting away sedated in a bed and she could get better care at home. This place wouldn't know if someone died for days I bet. Appalling and shameful and disgusting.

  • Steve Vilkos
    ★★★★★ in the last week

    I live in Texas and visited my severely autistic brother several times while I was in Illinois on vacation. I found the staff at ManorCare to be very helpful and I felt that my brother was receiving good care.

  • OTCRock4one
    ★★★★★ 9 months ago

    My Name is Scott, I was at ManorCare in Libertyville in September 2016 after Total Knee Replacement Surgery on my (R) knee from Highland Park Hospital. My experience is a bit different from others in the comment section as my stay was purely for Orthopedic Rehab Post Op. Yes, they are terribly under-staffed and it took a very long time for the Nurses or Nurses aids to come to my room (at times) and the food is completely horrible; I had to have family members bring me food. However, I was in there for the total purpose of Orthopedic Rehab and I must say: the Orthopedic Rehab there is top notch! I'm going there again in April 2017 for Orthopedic Rehab for my (L) knee which will be totally replaced and I know I will have an excellent rehab experience again!

  • Emily Roeder
    ★★★★★ a year ago

    Terrible place. My Mom came from Condell hospital on a Friday afternoon. No one talked to me concerning Mom or asked any questions about her condition. They must be very understaffed. Mom's call button? we waited 20 minutes, and then I would try to find someone to help. The food was the cheapest stuff they could find. Awful. No rehab on weekends, and finally on Monday Mom's session was a joke.

About Manorcare Of Libertyville

General Information

Legal Business NameManor Care Of Libertyville Il LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJune 7, 1988 (29 years)
Capacity150
Residents106
Percent Occupied71%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Manorcare Of Libertyville

Manorcare Of Libertyville
was reviewed by Medicare to have a rating of 5 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Illinois Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

October 26, 2016 - 13 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
DFewPotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
DFewPotential for HarmHealth InspectionDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
DFewPotential for HarmHealth Inspection1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.

July 11, 2016 - 17 months ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmComplaintProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
GFewActual HarmComplaintProtect each resident from mistreatment, neglect and misappropriation of personal property.
DFewPotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

November 5, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
DFewPotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.

December 10, 2014 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionProvide food in a way that meets a resident's needs.
ESomePotential for HarmHealth InspectionReasonably accommodate the needs and preferences of each resident.
ESomePotential for HarmHealth InspectionMake sure menus meet the resident's nutritional needs and that there is a prepared menu by which nutritious meals have been planned for the resident and followed.
ESomePotential for HarmHealth InspectionProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionOffer other nutritional food to each resident who will not eat the food served.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Manorcare Of Libertyville require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 10min
2hr 20min
ReportedExpected
CNA
30min
40min
ReportedExpected
LPN
1hr 25min
1hr 15min
ReportedExpected
RN
4hr 5min
4hr 15min
ReportedExpected
Total Nursing

This facility also provides approximately 3hr 10min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

93.2%
100.0%
100.0%
100.0%
92.8%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.1%
97.9%
97.9%
98.1%
91.7%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
66.7%
42.9%
38.1%
31.8%
43.3%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
18.8%
20.9%
16.7%
15.2%
22.4%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
12.5%
6.9%
0.0%
7.7%
17.1%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents whose ability to move independently worsened
17.6%
21.3%
21.3%
15.7%
19.7%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents who received an antipsychotic medication
12.5%
4.7%
7.1%
8.7%
15.0%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents whose need for help with daily activities has increased
5.9%
4.5%
8.4%
8.6%
5.8%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents who self-report moderate to severe pain
3.9%
4.3%
4.2%
2.0%
7.6%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents who lose too much weight
4.8%
8.3%
11.1%
8.3%
6.1%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
4.3%
0.0%
18.8%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents who have depressive symptoms
5.9%
4.3%
2.1%
2.0%
4.4%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents with a urinary tract infection
1.9%
2.1%
2.1%
0.0%
3.4%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents experiencing one or more falls with major injury
4.2%
2.4%
5.3%
3.8%
3.2%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.6%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

92.6%
93.3%
94.8%
89.8%
76.4%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
83.7%
93.1%
93.1%
93.1%
74.2%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
76.8%
71.1%
70.6%
76.6%
60.3%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of short-stay residents who made improvements in function
10.4%
9.4%
9.1%
11.2%
14.1%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of short-stay residents who self-report moderate to severe pain
0.7%
0.3%
0.9%
1.7%
2.4%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.0%
1.3%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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