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East Bank Center, LLC

  1. Skilled Nursing Home Facilities
  2. Illinois
  3. Loves Park Skilled Nursing Home Facilities
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Reviews
Overall Rating 4.3 / 5.0 ★★★★★

  • Jenny Kerry
    ★★★★★ 2 months ago

    I am not one to leave reviews but East Bank definitely deserves to be recognized for the great work they do. My grandma has been a patient a couple of times over the last few years. I also know of other people who have been patients in the past and loved it. The staff has always been friendly and helpful. My grandma is very social so it was nice to see when visiting her that when a nurse would walk by her room they would either wave going by or stop just for a quick second just to say hi and ask how she was doing even if they weren't her staff for the day. Thanks East Bank.

  • Joe Landinger
    ★★★★★ a month ago

    The nurses and staff were friendly and very nurturing. The therapists are excellent and very inspiring to get you back to your your life. I have been there 3 times for different surgeries and have had excellent results for all 3 stays. With East bank and Dr. Boutros I have a whole new lease on a pain free life. Being on a specific diet the nutritionist also took care of me with all my nutritional needs and also tasting good,how strange is that. I have one procedure left and won't hesitate to go back or to take good care of my loved ones. Thanks to all of them I am in the best shape I have been in for several years. Joe

  • Sinae Kallal
    ★★★★★ 3 weeks ago

    East Bank Center provides the kind of quality care that can only come from truly caring individuals. The staff is attentive and nurturing and work for their patients as if they were all family. I have trust in this facility and in the employees here.

  • Bonnie Beck
    ★★★★★ 2 months ago

    East Bank has been a wonderful facility. My mom has been there a few times over the last couple years. The staff and therapists are awesome. If one has to have rehabilitation this is the best place to have it.

  • Julie Finch
    ★★★★★ 4 weeks ago

    My grandma was always in and out of the hospital but whenever they asked her where she wanted to go, she always picked East Bank Center to recover! The staff was always wonderful with her and kept us updated on all of her activities! I still speak to a few staff members even after my grandma has passed away.

About East Bank Center, LLC

General Information

Legal Business NameEast Bank Center LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareAugust 30, 2004 (15 years)
Capacity54
Residents30
Percent Occupied56%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for East Bank Center, LLC

East Bank Center, LLC was reviewed by Medicare to have a rating of 5 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Illinois Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

June 29, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionHave enough backup water supply for essential areas of the nursing home.
FManyPotential for HarmHealth InspectionTrain all employees on what to do in an emergency, and carry out unannounced staff drills.
ESomePotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.

April 17, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

August 17, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of East Bank Center, LLC require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

3hr 10min
2hr 10min
ReportedExpected
CNA
1hr 15min
50min
ReportedExpected
LPN
1hr 20min
1hr 60min
ReportedExpected
RN
5hr 45min
4hr 60min
ReportedExpected
Total Nursing

This facility also provides approximately 4hr 30min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

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92.8%
Q4 2016Q1 2017Q2 2017Q3 2017IL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
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-
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91.3%
Q4 2016Q1 2017Q2 2017Q3 2017IL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
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-
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44.5%
Q4 2016Q1 2017Q2 2017Q3 2017IL
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
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21.6%
Q4 2016Q1 2017Q2 2017Q3 2017IL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antianxiety or hypnotic medication
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17.1%
Q4 2016Q1 2017Q2 2017Q3 2017IL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose ability to move independently worsened
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-
-
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19.3%
Q4 2016Q1 2017Q2 2017Q3 2017IL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antipsychotic medication
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14.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose need for help with daily activities has increased
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7.9%
Q4 2016Q1 2017Q2 2017Q3 2017IL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who lose too much weight
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5.8%
Q4 2016Q1 2017Q2 2017Q3 2017IL
* The data for this facility for some quarters is unavailable.
Percentage of high risk long-stay residents with pressure ulcers
-
-
-
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4.1%
Q4 2016Q1 2017Q2 2017Q3 2017IL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who self-report moderate to severe pain
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18.8%
Q4 2016Q1 2017Q2 2017Q3 2017IL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who have depressive symptoms
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3.7%
Q4 2016Q1 2017Q2 2017Q3 2017IL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents with a urinary tract infection
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-
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3.4%
Q4 2016Q1 2017Q2 2017Q3 2017IL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents experiencing one or more falls with major injury
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-
-
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2.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents with a catheter inserted and left in their bladder
-
-
-
-
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017IL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

100.0%
100.0%
100.0%
100.0%
76.0%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
92.0%
95.0%
95.0%
95.0%
73.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
79.9%
87.7%
90.0%
94.2%
64.3%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who made improvements in function
4.8%
3.2%
1.8%
1.7%
11.0%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who self-report moderate to severe pain
1.4%
1.0%
0.5%
0.5%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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