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Mattoon Rehab & Hcc

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  2. Illinois
  3. Mattoon Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.3 / 5.0 ★★★★★

  • Jonalyn Heitman
    ★★★★★ 7 months ago

    Was very disappointed with my experience there. My mom who is 95 years old was there for rehab they left her unattended to dry her hair with a towel. Not ever been in a wheel chair she bent over and the wheel chair flipped over and she fell on the floor breaking her new glasses it broke the len. They had to take her to the hospital she had stitches and was bruised up pretty good. Nobody of course took responsibility for this they didn't even apologize for it. They could have at least offered to pay for the repair of her glasses but nothing. Sad part is I never got a phone until she fell then they started calling me to check on how things were going. Amazing nobody cared until the accident. She was there for 21 days I visited twice I would have been there more but I live in the Chicagoland area. The therapy department said she was doing great and getting stronger but when we had a conference call they said she was, but her fall was a set back. So because of this she lost her apartment thank goodness I was in the works of moving her up here by me. After that call I went down took her out of there and I have her in a wonderful rehab up in where I am. I wouldn't choose this place unless you will be there constantly watching everything and everyone.

  • Danielle Estes
    ★★★★★ 8 months ago

    I have worked at Mattoon Health Care and Rehab since May 2015. Our administrator, nurses, and all other staff have strived together to make this a good home or rehab to home for you or any family of yours. Coming from a CNA, we try to give the best care we possibly can and make it a happy place for your loved ones. Despite the troubles every nursing home goes through, for example short staffed.. I would recommend this facility!

  • Kenneth Miller
    ★★★★★ 8 months ago

    For some reason this is coming up with my husband's name for the review but it's not him ok my name is Bobbi Miller and I work here and I have to say it's a great place to work we take care of our residents everyday we love what we do it's a job that most people wouldn't do but we at Mattoon health care enjoy it. If you need a place for your loved one please feel free and come over and take a look around

  • Kenneth Miller
    ★★★★★ 8 months ago

    My wife works here and she enjoys her job and she loves her residents there her and her co-workers get along and they all do a great job of doing what they enjoy doing

  • Altheia Bruno
    ★★★★★ a year ago

    You do not want to work for these unprofessionals. The environment is hostile, the CNAS are conniving and deceitful, and the management is far worse than the CNAS. You do not want to send your loved ones here also because they will not receive the proper care they need nor deserve because this facilities turn over rate is the highest I've ever seen and they're always short staffed.. The halls reek of urine and feces but when they know that State is coming in everybody is on their P&Qs. You'll hear a pin drop in there it'll be so quiet. STAY FAR AWAY FROM MATTOON HEALTHCARE & REHABILITATION CENTER.

About Mattoon Rehab & Hcc

General Information

Legal Business NameMattoon Manor, LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareSeptember 14, 1983 (35 years)
Capacity148
Residents96
Percent Occupied65%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Mattoon Rehab & Hcc

Mattoon Rehab & Hcc was reviewed by Medicare to have a rating of 1 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Illinois Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

October 18, 2017 - 10 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmComplaintGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmComplaintAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.

July 14, 2017 - 13 months ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionMake sure that a working call system is available in each resident's room or bathroom and bathing area.
ESomePotential for HarmHealth InspectionProvide a safe, clean, comfortable and home-like environment; and allow residents to use personal belongings to the extent possible.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
DFewPotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
DFewPotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmHealth InspectionProtect each resident from mistreatment, neglect and misappropriation of personal property.

June 28, 2017 - 14 months ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmComplaintAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmComplaintEnsure each resident receives an accurate assessment by a qualified health professional.

March 8, 2017 - 18 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
DFewPotential for HarmComplaintGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.

February 28, 2017 - 18 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintUpon the death of a resident, convey the residents personal funds and an accounting of those funds to the appropriate party.
DFewPotential for HarmComplaintGive residents a notice of rights, rules, services and charges.

December 9, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$9,842 fine
GFewActual HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

September 22, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

May 20, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionPut firmly secured handrails on each side of hallways.
ESomePotential for HarmHealth InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

March 23, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintHave a program that investigates, controls and keeps infection from spreading.

December 29, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmComplaintAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
DFewPotential for HarmComplaintProvide doctor's orders for the resident's immediate care at the time the resident was admitted.
DFewPotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Mattoon Rehab & Hcc require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr
2hr 25min
ReportedExpected
CNA
25min
35min
ReportedExpected
LPN
35min
55min
ReportedExpected
RN
3hr
4hr
ReportedExpected
Total Nursing

This facility also provides approximately 35min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

84.3%
91.2%
91.2%
91.2%
92.8%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
90.5%
98.6%
98.7%
98.7%
91.3%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
37.5%
33.3%
35.1%
31.4%
44.5%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
23.6%
21.7%
25.0%
27.0%
21.6%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
18.8%
21.8%
35.6%
21.8%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents whose ability to move independently worsened
10.0%
13.2%
14.7%
20.8%
19.3%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who received an antipsychotic medication
16.2%
14.1%
20.0%
15.7%
14.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents whose need for help with daily activities has increased
4.1%
9.9%
7.8%
21.1%
7.9%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who lose too much weight
1.9%
5.5%
3.3%
3.2%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of high risk long-stay residents with pressure ulcers
2.0%
2.2%
7.8%
10.7%
4.1%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who self-report moderate to severe pain
4.3%
7.2%
9.6%
17.6%
18.8%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who have depressive symptoms
1.4%
0.0%
1.3%
1.3%
3.7%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents with a urinary tract infection
8.1%
4.2%
2.5%
2.6%
3.4%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents experiencing one or more falls with major injury
2.3%
1.3%
2.1%
1.1%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
1.3%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

65.0%
82.4%
93.4%
93.3%
76.0%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
34.9%
68.9%
68.9%
68.9%
73.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
77.3%
77.9%
82.3%
78.7%
64.3%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who made improvements in function
9.7%
10.8%
31.8%
19.4%
11.0%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who self-report moderate to severe pain
3.5%
4.0%
5.3%
3.6%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who newly received an antipsychotic medication
0.8%
0.9%
0.8%
1.4%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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