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Gottlieb Memorial Hospital

  1. Skilled Nursing Home Facilities
  2. Illinois
  3. Melrose Park Skilled Nursing Home Facilities
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Reviews
Overall Rating 2.9 / 5.0 ★★★★★

  • Karen Costello
    ★★★★★ 4 months ago

    There is obviously a huge difference between the actual hospital and the ER. My husband was just released from the surgical wing and ICU after being there for a few days. We were so impressed by the friendliness and competence of the staff, everyone from the doctors down to the housekeeping. In other hospitals we've been at, it isn't unusual to wait quite a while for a nurse or doctor to come see you. At Gottlieb it took just a few minutes to get help. The place was spotlessly clean. Everyone there was genuinely kind and helpful. If you have to have surgery there, do not let the negative reviews worry you. I wouldn't hesitate to choose Gottlieb again.

  • Darlene Brown
    ★★★★★ a month ago

    I was at gottlieb with my daughter on Sunday April 21 and can't believe how we were treated. My daughter was in there because she had a bad fall at work and hit her head at work on the concrete floor. Therefore sustained not only a head injury but a neck sprain. The admitting person was awesome The triage nurse had a slight attitude asking my daughter questions and then questioning the answers. Then we were brought back to a room which was dirty and didn't even have a bed in it .When the nurse came in she too seemed irritable with an attitude she left and an hour later someone else came in to ask What happened ..and then asked for a urine sample which had already been given earlier to the triage nurse. No communication obviously ..then in comes someone else saying why are you here what's the problem again with an attitude I spoke up and told her that my daughter had already given the story of what happened to her and asked her who she was first of all and why didn't she know. She told me im the ER doctor and ya I know why she's here. And threw a tantrum walking out of the room like a five year old. She never washed her hands she never introduced herself and she definitely had an attitude ..like we were a nuisance ..very unprofessional and rude. Terrible experience not the first time there but probably the last. I have since called to report this to the administrator and was referred and given patient relations phone number. I've called today and yesterday and have not gotten a call back yet!!!!!!!!

  • Brian Prosise
    ★★★★★ in the last week

    Big supporter of this institution. Love Saw, hate Scrubs. This place is a fine mix of both works of fiction. Came here to see Grandma after trying to escape the nursing home. Not only was i impressed by the predominantly autistic staff, who somehow manage to find time to sit around and laugh inbetween patients, the vending machines come stocked with Plan B pills and Sour Skittles. Grammy said her gown smelled like a meth lab, though clearly before you die hallucinations occur. If only they had a cremation dept,although the faulty wiring ancient layout might suggest one is coming in near future.

  • Nicola Catrambone
    ★★★★★ 2 months ago

    Security guards are the kindest staff in this hospital. Everyone else is easily enraged and seems to despise their patients. Through insincerity and indifference, I can almost see the staff telling me to "hurry up and die". They are intentionally misleading. They try to take your time away. They are also not at all apologetic for their disturbing attitudes.

  • Steven Crockett
    ★★★★★ 2 weeks ago

    NORMALLY I WOULD GIVE A FIVE STAR RATING BUT AFTER MY ER VISIT ON THE 3RD.HAVE TOO GIVE A 3 STAR DUE TOO BEING UNPROFESSIONAL & SHOWING NO CARE WHAT SO EVER YOU HAVE A NURSE THAT DISCRIMINATES PEOPLE WITH PRE EXISTING INJURIES SAYING I CANT TREAT YOU YOUR INJURY IS OVER 10 YEARS OLD AND FALSIFYING PAPERWORK WITH A DOCTORS NAME I NEVER SAW. I SEEN ALL NURSES ALL WERE GREAT BUT THE ONE NURSE FALSIFYING DIAGNOSIS TOO HER LIKING. SHE IS A WASTE OF TIME AND MONEY SHE DONT CARE AND DID ABSOLUTELY NOTHING BUT PUSH A VALIUM ON ME TOO MAKE ME DROWSY WITH A PILL THEY SAID WAS STEROIDS THEN SAID SHE LOOKED AT A CT SCAN II HAD. THAT CT SCAN IS OLD. MY PAIN HAD ME DOWN COMPLETELY FOLDED OVER. MY PRIMARY DOCTOR TOLD ME IF IM IN BAD PAIN GO TOO ER. AND YOUR ER NURSE SAID. GO BACK TOO MY PRIMARY DOCTOR I HAVE A GRIEVANCE AGAINST THAT KIND OF UNPROFESSIONAL BEHAVIOR PERIOD THIS NURSE HAS NO BUSINESS IN THE MEDICAL FEILD. AND I WAS RELEASED IN THE SAME CONDITION I ARRIVED INN. HORRIBLE PAIN. EVEN AS I WRITE THIS REVIEW. HOSPITALS CAN NOT DISCRIMINATE. PATIENTS IN NEED OF HELP. WORD OF THE WISE. STRAIGHTEN THINGS UP AND CLEAN UP THE BAD ATTITUDES IN YOUR STAFF.THAT NEED IT. ITS YOUR IMAGE AND INTEGRITY THATS ON THE LINE. ON A POSITIVE NOTE YOU DO HAVE AN AWESOME. ICU. STAFF AND CARDIOVASCULAR THERAPY UNIT. AND THE FINEST HEART DOCTORS AROUND THEY SAVED MY LIFE

About Gottlieb Memorial Hospital

General Information

Legal Business NameGottlieb Memorial Hospital
Ownership TypeNon Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJune 10, 1985 (34 years)
Capacity32
Residents26
Percent Occupied81%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalYes
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Gottlieb Memorial Hospital

Gottlieb Memorial Hospital was reviewed by Medicare to have a rating of 5 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Illinois Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

August 30, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.

September 9, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Gottlieb Memorial Hospital require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 50min
2hr 40min
ReportedExpected
CNA
25min
1hr 5min
ReportedExpected
LPN
2hr 40min
2hr 10min
ReportedExpected
RN
4hr 60min
5hr 55min
ReportedExpected
Total Nursing

This facility also provides approximately 2hr 40min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

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92.8%
Q4 2016Q1 2017Q2 2017Q3 2017IL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
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91.3%
Q4 2016Q1 2017Q2 2017Q3 2017IL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
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44.5%
Q4 2016Q1 2017Q2 2017Q3 2017IL
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
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21.6%
Q4 2016Q1 2017Q2 2017Q3 2017IL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antianxiety or hypnotic medication
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17.1%
Q4 2016Q1 2017Q2 2017Q3 2017IL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose ability to move independently worsened
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-
-
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19.3%
Q4 2016Q1 2017Q2 2017Q3 2017IL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antipsychotic medication
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14.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose need for help with daily activities has increased
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7.9%
Q4 2016Q1 2017Q2 2017Q3 2017IL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who lose too much weight
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5.8%
Q4 2016Q1 2017Q2 2017Q3 2017IL
* The data for this facility for some quarters is unavailable.
Percentage of high risk long-stay residents with pressure ulcers
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-
-
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4.1%
Q4 2016Q1 2017Q2 2017Q3 2017IL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who self-report moderate to severe pain
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18.8%
Q4 2016Q1 2017Q2 2017Q3 2017IL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who have depressive symptoms
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3.7%
Q4 2016Q1 2017Q2 2017Q3 2017IL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents with a urinary tract infection
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3.4%
Q4 2016Q1 2017Q2 2017Q3 2017IL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents experiencing one or more falls with major injury
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-
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2.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents with a catheter inserted and left in their bladder
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-
-
-
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017IL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

98.6%
99.3%
98.6%
99.0%
76.0%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
98.5%
97.9%
97.9%
97.9%
73.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
60.8%
60.9%
58.5%
56.5%
64.3%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who made improvements in function
0.7%
0.4%
0.0%
0.0%
11.0%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who self-report moderate to severe pain
0.4%
0.5%
0.0%
0.4%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who newly received an antipsychotic medication
0.9%
0.0%
0.0%
0.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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