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Community Nursing & Rehab Ctr

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Reviews
Overall Rating 2.8 / 5.0 ★★★★★

  • ★★★★★ in the last week

    This place lacks security. There are no cameras in the hallways to monitor activity. They don't have security to make sure the patients and residents are safe. They are not staffed appropriately to take care of the patients and residents they have. If your loved on is transferred here for rehab, do not leave them unattended. Not even for 1 hour. My family stays with my grandmother almost 24/7 and they do everything the nurses and techs should be doing. The only thing they do not do is rotate her. They have some good staff memeber a but most have left. Hippa violations have occurred. Sharing patient information among unauthorized people. My grandmother was found laying in a pee soaked bed 3 times. They claim therapy is done but nobody has ever seen it. When asked when, they claim it's some early in the morning around 6/7 am. Makes me wonder what they are billing the insurance verse what they actually do at times.

  • ★★★★★ a month ago

    I had the displeasure of witnessing the stay of a relative at Community Nursing and Rehabilitation Center in Naperville. The nursing care is so poor my grandmother was hospitalized twice under their care! They have the most unprofessional leadership running the place. Their administrator Cynthia "horse face " Palao is not even suited to run a zoo! Their director of nursing Carrie has a habit of lying it borders to being pathological. Don't say that your patient is well when they're not! They both waited until the last minute to send her out when the nurse practitioner already recommended a return to the hospital! Edwards Hospital don't send your patients here! Poor nursing care, poor staff training, ill suited to their jobs administrator and director of nursing. Please avoid this facility at all cost!!

  • ★★★★★ 4 months ago

    I was admitted to Community Nursing and Rehabilitation Center after hospitalization. The brand new pulmonary wing that opened in February 2016 has the same oxygen capabilities that you would find in a hospital. On the road back to recovery after a stay in the hospital, I was able to use the face tent mask that provided humidified oxygen (which was essential at that time), a respiratory therapist checking on me round the clock, PT and OT. The place was clean, the CNA's and other staff were very caring. The director Marty Rose paid a visit to our home before discharge to make sure that the equipment we had at home was acceptable. For anyone who needs to stay in a rehab place for a respiratory illness, I would unhesitatingly recommend Community Nursing and Rehab Center.

  • ★★★★★ a year ago

    My mom was at Community Rehab for less than 2 weeks and brought back to the hospital for pneumonia. She was unable to walk as far as the bathroom so she had a portable commode by her bed which was rarely cleaned. Her room always spelled of urine and she had to ask several times for a shower. The social worker never called me with updates or returned my calls when I called and follow up on things. My mom has been to several rehab facilities in the past few months and this was by far the worst.

  • ★★★★★ a year ago

    My father was previously at Alden off of bailey Rd in naperville. That was much worse as they were horribly understaffed . Community was not too bad..the staff was nice enough. I only wish the night my father passed I had stayed longer as he passed away by himself during the night.Love yiu Dad forever.

About Community Nursing & Rehab Ctr

General Information

Legal Business NameCommunity Nursing & Rehabilitation Center LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareSeptember 20, 1977 (40 years)
Capacity153
Residents84
Percent Occupied55%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Community Nursing & Rehab Ctr

Community Nursing & Rehab Ctr
was reviewed by to have a rating of 4 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Illinois Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

March 9, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$1,170 fine
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
GFewActual HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmHealth InspectionProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
ESomePotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
DFewPotential for HarmHealth InspectionKeep residents' personal and medical records private and confidential.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.

September 23, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

February 20, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionMake sure that nurse aides show they have the skills and techniques to be able to care for residents' needs.
ESomePotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
ESomePotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
DFewPotential for HarmHealth InspectionMake sure that residents receive treatments/services to maintain or improve their ability to care for themselves.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmHealth InspectionKeep residents' personal and medical records private and confidential.

January 2, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Community Nursing & Rehab Ctr require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 50min
2hr 35min
ReportedExpected
CNA
40min
40min
ReportedExpected
LPN
1hr 20min
1hr 10min
ReportedExpected
RN
4hr 50min
4hr 20min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

100.0%
100.0%
100.0%
100.0%
92.8%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.6%
98.6%
100.0%
100.0%
91.7%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
50.0%
53.1%
56.7%
39.3%
43.3%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
18.6%
22.6%
24.6%
22.2%
22.4%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
14.7%
23.6%
28.4%
23.8%
17.1%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents whose ability to move independently worsened
11.9%
14.7%
9.4%
14.9%
19.7%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents who received an antipsychotic medication
6.8%
19.0%
12.1%
26.2%
15.0%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents whose need for help with daily activities has increased
2.8%
2.4%
1.3%
0.0%
5.8%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents who self-report moderate to severe pain
5.7%
4.3%
3.0%
4.3%
7.6%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents who lose too much weight
4.8%
5.0%
3.6%
6.9%
6.1%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of high risk long-stay residents with pressure ulcers
58.0%
60.6%
65.1%
69.1%
18.8%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents who have depressive symptoms
8.6%
7.1%
6.0%
7.1%
4.4%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents with a urinary tract infection
0.0%
1.4%
1.5%
1.4%
3.4%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
0.0%
1.3%
1.2%
3.2%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
1.4%
0.0%
0.0%
0.6%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

85.7%
90.2%
83.2%
79.3%
76.4%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
90.7%
90.8%
90.8%
90.8%
74.2%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
40.3%
48.7%
47.5%
48.9%
60.3%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of short-stay residents who made improvements in function
4.3%
5.0%
5.6%
5.4%
14.1%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of short-stay residents who self-report moderate to severe pain
3.7%
2.2%
0.0%
1.2%
2.4%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of short-stay residents who newly received an antipsychotic medication
0.5%
0.5%
1.2%
0.6%
1.3%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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