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Glen Bridge N & Rehab Centre

  1. Skilled Nursing Home Facilities
  2. Illinois
  3. Niles Skilled Nursing Home Facilities
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Reviews
Overall Rating 2.6 / 5.0 ★★★★★

  • Livvy Masi
    ★★★★★ 2 months ago

    My mother was at this facility for almost 2 weeks and we had to pull her out of there fast, as the care was horrendous. The reviews are skewed by the fact that the rehab facility is much better staffed and maintained than the skilled nursing. My mom was in skilled nursing and never got a bath, clothes changed, never got to pick a single meal, or go to activities. She would tell them the day before and day of that she wanted to go to bingo and they would never come. I called in to ask them and they told me on more than one occasion that she couldn't go because they didn't have a staff member to push her wheelchair down to go. Staffing was horrible. My mom fell out of bed and the staff came in yelling at her before they even knew if she was ok. I was on speaker phone so I heard it. The stench in there is unbelievable and people sitting all over the place with their heads slumped over completely unattended. 1 RN and 2 aides for the whole floor. I walked into a resident on the floor with 3 people helping her up, and just thought, that's the whole staff. It's shameful the way this facility is run. I feel for the residents there who don't have anyone advocating for them.

  • Maria B
    ★★★★★ 2 months ago

    They don't deserve even one star. They don't care about their residents and everyone is extremely rude on a consistent basis. Try calling there for answers and you'll grow grey hair waiting. I feel my loved one is there to just die. Have to find a new place

  • Frank Tom
    ★★★★★ 6 months ago

    Not sure how they still have a license to operate. Majority of the staff are untrained and not competent. I have seen residents accidentally getting dropped on the floor when being moved from their bed to a wheelchair. Residents have fallen and not being helped back up and checked to see if there were any injuries. They do not treat your loved ones with the respect and attention they deserve. The rooms are filthy. There's feces and body fluids all over the floors and beds. If you want your loved ones to have a decent life, stay away from this nursing home.

  • Y F
    ★★★★★ 7 months ago

    Great facility with friendly staff! Rehab was fantastic!

  • Sylwusia
    ★★★★★ a year ago

    A few years ago, My father was sent here because he was in a vegetative state, and the hospital he was at admitted him here. I never got around to writing this review until today. My father didn't even last a day, all though he was in a vegetative state....he knew what was going on, you can tell he was very stressed out and scared. The room he was in was so hot, I couldn't even bare to be in there. When I asked them why it was so hot, they said the air system is being fixed. I can only imagine how he felt because I was literally sweating and felt so uncomfortable. My father was taken to the ER and intensive care because the stress of him being there was so hard on him. I later on went back to this place (2 days after he left) to get my fathers belongings, one of them being a Cd that he was singing on with his band and it was the only copy we had. Somehow these people lost everything my father had with him, they said they place it into a shoe box and put his name on it. they apparently spent hours looking for his stuff in the basement but couldn't find anything. Now I no longer have his belongings which are priceless. I don't recommend this place to anyone who loves their family members. The staff didn't see my point of view and honestly it looked like they hated their job anyways.

About Glen Bridge N & Rehab Centre

General Information

Legal Business NameGlenbridge Nursing & Rehabilitation Center Ltd
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareOctober 5, 1989 (30 years)
Capacity302
Residents225
Percent Occupied75%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Glen Bridge N & Rehab Centre

Glen Bridge N & Rehab Centre was reviewed by Medicare to have a rating of 3 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Illinois Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

November 27, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
ESomePotential for HarmComplaintHave a program that investigates, controls and keeps infection from spreading.

October 27, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmHealth InspectionReasonably accommodate the needs and preferences of each resident.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
DFewPotential for HarmHealth InspectionGive proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible.

April 27, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmComplaintDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmComplaintGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Glen Bridge N & Rehab Centre require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 25min
2hr 25min
ReportedExpected
CNA
20min
45min
ReportedExpected
LPN
1hr 5min
1hr 10min
ReportedExpected
RN
2hr 50min
4hr 25min
ReportedExpected
Total Nursing

This facility also provides approximately 20min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

96.7%
95.2%
95.2%
95.2%
92.8%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
90.5%
97.6%
96.7%
98.1%
91.3%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
38.4%
38.3%
42.1%
45.2%
44.5%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
22.1%
21.8%
20.7%
18.6%
21.6%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
17.0%
13.5%
18.5%
23.0%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents whose ability to move independently worsened
19.1%
18.9%
18.8%
18.1%
19.3%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who received an antipsychotic medication
18.2%
18.1%
14.2%
19.8%
14.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents whose need for help with daily activities has increased
3.2%
4.8%
3.3%
7.5%
7.9%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who lose too much weight
5.8%
2.1%
3.4%
4.1%
4.1%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who self-report moderate to severe pain
21.1%
17.6%
17.4%
18.5%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of high risk long-stay residents with pressure ulcers
53.2%
54.8%
52.3%
44.0%
18.8%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who have depressive symptoms
2.7%
1.4%
1.4%
0.9%
3.7%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents with a urinary tract infection
2.7%
2.9%
3.7%
2.8%
3.4%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
0.8%
0.3%
1.6%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.5%
0.5%
0.5%
0.5%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

36.0%
33.6%
63.1%
71.6%
76.0%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
57.9%
39.3%
39.3%
39.3%
73.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
67.2%
70.2%
63.0%
62.2%
64.3%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who made improvements in function
18.3%
9.0%
10.9%
13.8%
11.0%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who self-report moderate to severe pain
6.1%
2.9%
1.6%
4.5%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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