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Glen Bridge N & Rehab Centre

  1. Skilled Nursing Home Facilities
  2. Illinois
  3. Niles Skilled Nursing Home Facilities
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Reviews
Overall Rating 2.7 / 5.0 ★★★★★

  • Luzy Arri
    ★★★★★ a month ago

    Horrible therapy my father was change from another glen facility and was promise better care. I started to call to see if he was having therapy and try to monitor the time I can honestly say that's on some days he was not seen at all. When I questioned it, I was treated poorly and director of therapy was unprofessional and didn't not let me speak. Hygiene at this place from no toilet paper no clean "linens . Argue about having showers,call lights, food, not working being ignored. Seriously trying to do the best I can to get him out. I have at least 8 pictures to prove this. Wish I could upload them unfortunately I can upload them here. Re review - update. Little after this my father was discharge with incomplete medication took four days to get his high blood pressure medication. Director of nurse said that he was discharge and not there responsibility.But no medication prescriptions were sent to the pharmacy as discharge nurse explained. My dad was rush to hospital blood for pressure problems. He coded 9 days later. Choose the facilities wisely because if you don't. You will regret it. Review places as much as possible to help the quality of care for those that can't care for themselves and help other families. Pictures are 20 minutes after my dad was transfer from another Glen Facility the blood wasn't even his.

  • Chivis Chivis
    ★★★★★ 2 months ago

    A few years ago, My father was sent here because he was in a vegetative state, and the hospital he was at admitted him here. I never got around to writing this review until today. My father didn't even last a day, all though he was in a vegetative state....he knew what was going on, you can tell he was very stressed out and scared. The room he was in was so hot, I couldn't even bare to be in there. When I asked them why it was so hot, they said the air system is being fixed. I can only imagine how he felt because I was literally sweating and felt so uncomfortable. My father was taken to the ER and intensive care because the stress of him being there was so hard on him. I later on went back to this place (2 days after he left) to get my fathers belongings, one of them being a Cd that he was singing on with his band and it was the only copy we had. Somehow these people lost everything my father had with him, they said they place it into a shoe box and put his name on it. they apparently spent hours looking for his stuff in the basement but couldn't find anything. Now I no longer have his belongings which are priceless. I don't recommend this place to anyone who loves their family members. The staff didn't see my point of view and honestly it looked like they hated their job anyways.

  • Vlad Vilenchik
    ★★★★★ 3 months ago

    Besides a multitude of other issues, the A/C does not work in my Grandmother's room. This makes it unbearable to be inside the room. MANY promises have been made to get this issue fixed, but nothing has been done. Complaint filed to Springfield.

  • Christine Nunez
    ★★★★★ a year ago

    Most rundown place ever! Nursing staff is VERY UNPROFESSIONAL! No care for patients. My father developed pneumonia and was rushed to hospital. Lady from the Russian services dept, LOCKED the elevator and the paramedic couldn't bring my dad down! Shame on Glenbridge nursing for not having qualified nursing staff to properly care for patients. They are the ones who suffer! Please dont bring anyone you love, to this hell hole! Even have videos and several pictures of roaches running freely, even after I showed Evelyn, the administration of Glenbridge. Nothing was done! They have absolutely no supplies for patients. No linens, no briefs, no oral care, no repositioning every 2 hours, and everyone there never wants to help cuz "its not my job"! My dad almost choked to death due to secretions he coughed up during dialysis, and nobody bothered to help him. Respiratory was called several times, and nobody came down! My father developed severe bed sores and pneumonia which is worthy of medical lawsuit. Neglect at its finest. Patients are not watched and some wander around eating Garbage off the floors. When an employee sees this, they turn a blind eye and walk away. Staff doesn't speak much English and they dont inform you of what's going on with your loved one. The state needs to shut this place down for good and ALL the staff needs to go back to school and get trained the proper way for elder care! If only the administrator would leave her cozy office and actually look around and see what's NOT being done, maybe things would change. But they dont know what goes on cuz they dont bother to check. They are all there, simply to collect a paycheck And Ester, one of the respiratory people, is by far, the most IGNORANT person I've ever come across. She can't speak English to save her life, and she's very aggressive with patients and causes bleeding when she suctions a trac patient. She was very demanding and rude. She has no business working in medical field. Virginia, the 2nd floor nurse, is an absolute airhead! Always had to hunt her down to get my dads meds and get his feed pump going. My dad is a dialysis patient, and they do not monitor the patients or their whereabouts. My dad would sit in a chair for hours, waiting for meds.

  • Dennis Dummer
    ★★★★★ a year ago

    Details you ask? Where to start. This place is the worst healthcare facility I have ever myself personally seen and would NEVER recommend your loved ones be accepted for care here. Glenbridge is the most disgusting, dirty, facility one could be placed into. We had asked for State inspections to be done only to find that the staff did not even changes gloves form going from patient to patient, of which my mother was one of the patients. This in itself is proof of how our mother could have acquired the infection she did not arrive with that made it so we could not transfer her to a different and closer location. This is just one of MANY MANY stories I could make mention of on the care of which was given to her. Its pretty sad as well to hear from the staff at local hospital they transfer patients to for additional care when needed, as to similar stories being told to them from family members of loved ones. Do yourself a favor. DO NOT ALLOW YOUR loved ones to be admitted to Glenbridge. Maybe if all of us continue to complain and file complaints with the State of Illinois our voices will be heard and we can save the grief we all have shared from others in the future.

About Glen Bridge N & Rehab Centre

General Information

Legal Business NameGlenbridge Nursing & Rehabilitation Center Ltd
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareOctober 5, 1989 (29 years)
Capacity302
Residents225
Percent Occupied75%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Glen Bridge N & Rehab Centre

Glen Bridge N & Rehab Centre was reviewed by Medicare to have a rating of 3 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Illinois Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

November 27, 2017 - 11 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmComplaintEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.

October 27, 2017 - 12 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionGive proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible.
DFewPotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionReasonably accommodate the needs and preferences of each resident.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.

April 27, 2017 - 1 year ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmComplaintGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmComplaintDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

January 11, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DFewPotential for HarmComplaintLet each resident or the resident's legal representative access or purchase copies of all the resident's records.

December 15, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
ESomePotential for HarmHealth InspectionProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
ESomePotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionEnsure that residents are safe from serious medication errors.
BSomePotential for Minimal HarmHealth InspectionKeep residents' personal and medical records private and confidential.

November 10, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
ESomePotential for HarmComplaintAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.

November 19, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
ESomePotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionGive proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible.
DFewPotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
DFewPotential for HarmHealth InspectionDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
DFewPotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmHealth Inspection1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Glen Bridge N & Rehab Centre require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 25min
2hr 25min
ReportedExpected
CNA
20min
45min
ReportedExpected
LPN
1hr 5min
1hr 10min
ReportedExpected
RN
2hr 50min
4hr 25min
ReportedExpected
Total Nursing

This facility also provides approximately 20min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

96.7%
95.2%
95.2%
95.2%
92.8%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
90.5%
97.6%
96.7%
98.1%
91.3%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
38.4%
38.3%
42.1%
45.2%
44.5%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
22.1%
21.8%
20.7%
18.6%
21.6%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
17.0%
13.5%
18.5%
23.0%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents whose ability to move independently worsened
19.1%
18.9%
18.8%
18.1%
19.3%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who received an antipsychotic medication
18.2%
18.1%
14.2%
19.8%
14.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents whose need for help with daily activities has increased
3.2%
4.8%
3.3%
7.5%
7.9%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who lose too much weight
21.1%
17.6%
17.4%
18.5%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of high risk long-stay residents with pressure ulcers
5.8%
2.1%
3.4%
4.1%
4.1%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who self-report moderate to severe pain
53.2%
54.8%
52.3%
44.0%
18.8%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who have depressive symptoms
2.7%
1.4%
1.4%
0.9%
3.7%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents with a urinary tract infection
2.7%
2.9%
3.7%
2.8%
3.4%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
0.8%
0.3%
1.6%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.5%
0.5%
0.5%
0.5%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

36.0%
33.6%
63.1%
71.6%
76.0%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
57.9%
39.3%
39.3%
39.3%
73.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
67.2%
70.2%
63.0%
62.2%
64.3%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who made improvements in function
18.3%
9.0%
10.9%
13.8%
11.0%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who self-report moderate to severe pain
6.1%
2.9%
1.6%
4.5%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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