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Grosse Pointe Manor

  1. Skilled Nursing Home Facilities
  2. Illinois
  3. Niles Skilled Nursing Home Facilities
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Reviews
Overall Rating 4.7 / 5.0 ★★★★★

  • Jennifer Snell
    ★★★★★ 3 months ago

    I have been a nurse for over 5 years now, having started out at this facility and traveled across the US working at various skilled/rehab facilities, and this will always be the best facility I've seen. I can't describe to you the level of care and love the staff gives to the residents, it isn't about the numbers and money here, they truly care for people and making their quality of life better! Sherry is incredible and very unique in that she is a genuine person who loves people, very rare for someone in her position. Ann, where do I start! The hardest working person I've ever met in my life, she has dedicated her life for these residents and is hands down one of the most incredible people I've met in my life! If your looking for a better place, you'll never find it.

  • Koop King
    ★★★★★ 7 months ago

    I am a hospice nurse who go to various facilities and when I had to visit this facility to see a patient I was so impressed with the connectivity that the staff members had with her. Then I was acquainted with Sherry the executive director and Michelle the Don, Jeanette the front desk receptionist, Maria in dietary. They exhibited so much compassion that they pressed upon me How much they really care for the residents as if they're part of their family. It's a hard decision enough to put Your loved one in a nursing home but to find. Great job Gross point staff you guys are making a difference every smile and touch moment......

  • Galina Galinsky
    ★★★★★ 6 months ago

    My mom who is 99 years old, have been living in Grosse Pointe Manor for almost three years. The place is clean; people at the reception are very friendly, helpful, and nice. The food is very good. They have various activities and many celebrations throughout the year. Although my mom had health issues and had to go to hospital several times, her recovery was always quick and full thanks to the great professionalism and care of the staff. I would like to express my sincere gratitude to all employees who take care of my mom every day, especially to Anna, Janina, Maggie, and, of course, Trudy - they are like my family. Many, many thanks to Polina Sheynin (what would we do without her?), and huge thank you to Sherry Mauer. Thanks a million to Michelle Castronova -- you are bringing sunshine to the place! I highly recommend Grosse Pointe Manor to anyone who needs a facility to place their family member.

  • Paul Weber
    ★★★★★ a year ago

    They cared for my mom for almost 2 years. We looked at about 6 other places before choosing this one. The staff and care was very caring. No big institutional facility here, just smaller, caring, clean, personable, professional, independent family run facility.

  • Anastacia Kulik
    ★★★★★ a year ago

    I have been a part of the Restorative team in Grosse Pointe Manor for over a year now and I would like to say how grateful I am for this time. I have met a wonderful team! The staff is professional, respectful, kind and really care. Grosse Pointe Manor is being a home and family for its residents and employees, and that is not a cliche. One of the things I really like about GPM is that the care which is provided to the residents is very person-oriented; not only the physical and mental needs are met, but also the cultural aspects are taking care of (there are special programs and activities for Russian/Korean speaking residents, culture-based diet, etc.). I highly recommend becoming a part of the team here or bringing your loved one.

About Grosse Pointe Manor

General Information

Legal Business NameGrosse Pointe Manor, LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareDecember 30, 2000 (19 years)
Capacity99
Residents91
Percent Occupied92%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Grosse Pointe Manor

Grosse Pointe Manor was reviewed by Medicare to have a rating of 4 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Illinois Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

April 28, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
CManyPotential for Minimal HarmHealth InspectionDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Grosse Pointe Manor require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 55min
2hr 50min
ReportedExpected
CNA
30min
40min
ReportedExpected
LPN
30min
1hr 5min
ReportedExpected
RN
2hr 55min
4hr 35min
ReportedExpected
Total Nursing

This facility also provides approximately 20min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

100.0%
98.9%
98.9%
98.9%
92.8%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
100.0%
91.3%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
40.0%
35.5%
35.3%
40.6%
44.5%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
12.5%
14.0%
14.0%
14.9%
21.6%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
30.4%
19.8%
19.0%
17.3%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents whose ability to move independently worsened
19.0%
22.1%
19.3%
23.3%
19.3%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who received an antipsychotic medication
30.0%
14.1%
15.2%
14.5%
14.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents whose need for help with daily activities has increased
6.9%
6.9%
7.0%
4.6%
7.9%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who lose too much weight
1.1%
1.1%
0.0%
2.3%
4.1%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who self-report moderate to severe pain
6.9%
5.5%
2.7%
7.6%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of high risk long-stay residents with pressure ulcers
1.3%
2.5%
24.4%
22.9%
18.8%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who have depressive symptoms
6.9%
9.2%
9.3%
14.9%
3.7%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents with a urinary tract infection
3.4%
3.4%
2.3%
3.4%
3.4%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents experiencing one or more falls with major injury
1.0%
0.9%
1.0%
1.8%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

95.5%
100.0%
100.0%
62.5%
76.0%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
77.4%
100.0%
100.0%
100.0%
73.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
-
-
-
-
64.3%
Q4 2016Q1 2017Q2 2017Q3 2017IL
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
-
7.4%
10.0%
-
11.0%
Q4 2016Q1 2017Q2 2017Q3 2017IL
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who self-report moderate to severe pain
-
-
-
-
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
3.6%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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