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Grosse Pointe Manor

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Reviews
Overall Rating 4.6 / 5.0 ★★★★★

  • ★★★★★ 2 months ago

    My father moved to Grosse Pointe Manor a month ago and he & I are so happy with all the good care he is receiving. All the staff members are very attentive, kind and pleasant, and always willing to hear any thoughts or concerns I have. A special shout-out to admissions director Michelle Castronova who is herself an RN. From the moment of applying for a spot for my father, all through the process of admission, and now his residency, Michelle has been there all the way with wisdom, wit and care.

  • ★★★★★ 4 months ago

    I have been working here for four months and I have never worked for a better company owner boss and staff. I can honestly say that I come to work everyday loving what I do and enjoy going to work because I know that it's always going to be a great day with the co-workers that I have. The bosses I have are amazing that are the nicest employer's I have ever worked for, they thank you for coming to work and tell you that you are doing a great job you are doing. Then you have this facility that has the best residents and family members that our staff cares for like they are are very own family.When you first walk in the front door you always are greated by a warm friendly smile and that all the staff you see along the way is always very friendly and kind. This will definitely be my first and only choice of a nursing home when I need for me and my family.

  • ★★★★★ 2 months ago

    After visiting several places, I fell in love with Grosse Pointe Manor for my mom. I love the 4th floor enclosed porch and the library, where we can go to visit privately. Everyone has been kind and knows not only her name but her preferences, even though she is in the further stages of dementia. I used to bring her food but she said early on "I like the food here!" She has been well loved and lived longer than I ever thought possible because of Grosse Pointe Manor. I wish I had ten stars.

  • ★★★★★ 4 months ago

    Grosse Pointe Manor has a staff with hearts of gold! I have been fortunate enough to work here for over 11 years and I also had my own grandmother as a resident at the facility. Grosse Pointe Manor is family owned and operated and they treat every resident and employee like family. I love being part of such a wonderful organization! The owners are absolutely incredible to their employees and to their residents.

  • ★★★★★ 4 months ago

    I have been working for Grosse Pointe Manor now two times. I was asked back by one of the owners. This is the best place I could ever be. People talk about family places. Over the past 11 plus years we say it and so does our family and residents. It is important for everyone to give their very best every day and we do at Grosse Pointe Manor. Each resident gets their own individual care tailored to their needs with dignity and respect always. Where love never grows old and families become stronger. Residents, Families and Staff make up this family and it truly makes ALL of the difference. Come and join us.

About Grosse Pointe Manor

General Information

Legal Business NameGrosse Pointe Manor, LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareDecember 30, 2000 (17 years)
Capacity99
Residents95
Percent Occupied96%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Grosse Pointe Manor

Grosse Pointe Manor
was reviewed by to have a rating of 4 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Illinois Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

March 11, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
BSomePotential for Minimal HarmHealth InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

April 3, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
CManyPotential for Minimal HarmHealth InspectionDispose of garbage and refuse properly.
CManyPotential for Minimal HarmHealth InspectionDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Grosse Pointe Manor require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 40min
2hr 30min
ReportedExpected
CNA
20min
40min
ReportedExpected
LPN
30min
1hr 5min
ReportedExpected
RN
2hr 35min
4hr 10min
ReportedExpected
Total Nursing

This facility also provides approximately 15min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

100.0%
100.0%
100.0%
100.0%
92.8%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
100.0%
91.7%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
21.9%
14.7%
14.3%
15.8%
43.3%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
4.8%
12.8%
13.8%
10.2%
22.4%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
12.4%
4.3%
6.5%
6.6%
17.1%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents whose ability to move independently worsened
24.1%
13.8%
22.4%
20.9%
19.7%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents who received an antipsychotic medication
8.0%
6.4%
1.3%
2.6%
15.0%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents whose need for help with daily activities has increased
1.4%
1.3%
0.0%
0.0%
5.8%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents who self-report moderate to severe pain
8.3%
6.7%
3.4%
2.2%
7.6%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents who lose too much weight
3.2%
1.5%
1.6%
3.2%
6.1%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of high risk long-stay residents with pressure ulcers
2.5%
11.1%
4.9%
4.7%
18.8%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents who have depressive symptoms
8.3%
7.8%
5.7%
5.6%
4.4%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents with a urinary tract infection
8.1%
6.6%
5.6%
3.4%
3.4%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents experiencing one or more falls with major injury
3.8%
1.3%
1.3%
0.0%
3.2%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents with a catheter inserted and left in their bladder
1.2%
2.2%
2.2%
0.0%
0.6%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

97.1%
100.0%
91.7%
87.0%
76.4%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
90.9%
77.4%
77.4%
77.4%
74.2%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
-
-
-
-
60.3%
Q4 2015Q1 2016Q2 2016Q3 2016IL
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
0.0%
3.7%
-
-
14.1%
Q4 2015Q1 2016Q2 2016Q3 2016IL
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who self-report moderate to severe pain
9.1%
-
-
-
2.4%
Q4 2015Q1 2016Q2 2016Q3 2016IL
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.0%
1.3%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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