Search for Skilled Nursing by ZIP Code:  :

Norridge Gardens

  1. Skilled Nursing Home Facilities
  2. Illinois
  3. Norridge Skilled Nursing Home Facilities
Full Name

Phone Number

Email Address

City of interest
We value your privacy. By submitting this form, you agree to the terms and conditions of our privacy policy and our Agreement to be Contacted by Telephone. You also consent that we can reach out to you using automated calling technology.

Photos

Photo Attributions:

Reviews
Overall Rating 3.4 / 5.0 ★★★★★

  • Charli Monroe
    ★★★★★ 2 months ago

    I have found the staff to be friendly, knowledgeable, and proactive in rendering care. From the Admissions process, Therapy, Nursing Care, up to the Discharge Process, I could not have asked for more. Thank You Norridge for taking care of my loved one.

  • Anna Martinez
    ★★★★★ 3 months ago

    My sister and I had to make a decision to put our father in a facility, my sister goes during the week and I go on the weekend. My sister has had some issues when she goes to visit she has found him not dressed still in bed and his adult diaper not changed. When I visited on a Saturday mid afternoon. I found him with his feces all the way up his back all over his bed, he also has a Gtube and his bottle of completely emptied and dated the day before. It was brought up to the administrator and I got better. Now a week ago his is transferred to another floor. I went on Sunday mid afternoon and I once again found him laying in his feces, he did not have a blanket and he took off his gown to cover himself with. His blinds were closed tv off. I rang the nurse bell I waited 15 minutes and no one came to check him, I did notice a nurse a couple doors down she never once acknowledged me nor my husband nor my mother while we were in the hallway waiting. So I went to the nurses station and a young lady asked me if I needed help. she pointed out the lady that was in the hallway was his nurse! bottom line it look me to go get help after 15 minutes the bell going off, then two cna. come by and start to tell us that neither of them have my father as a patient. They finally come back and change him. This is now 30 min. after I hit the help button. we don't know what to do, where afraid its like this everywhere.

  • Christopher Nallis
    ★★★★★ 2 months ago

    great customer service and cool rehab room

  • jessica osuna
    ★★★★★ 8 months ago

    When I first put my mom in this nursing home 12 years ago I felt very comfortable The CNA's enjoyed their patients and went above and beyond their responsibilities As well as many nurses Except for a couple of Nurses April and Cheryl I am no longer too pleased Most of the new workers are lazy I have seen any times when a patients light goes on and they are ignored Many times at night my mother calls me in pain n nobody comes to her room So I have to call the floor nurse to find out what's going on I would have taken my mom out of there but she is afraid another place could be worse Diapers need to be changed more often I have gone there at 1 or 2 in the afternoon and my mom's hair hasn't even been combed She hasn't been washed

  • Shalom Lichtman
    ★★★★★ 2 months ago

    great place to work!

About Norridge Gardens

General Information

Legal Business NameNorridge Gardens LLC
Ownership TypeFor Profit - Individual
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareMay 1, 1977 (41 years)
Capacity292
Residents234
Percent Occupied80%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Norridge Gardens

Norridge Gardens was reviewed by Medicare to have a rating of 5 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Illinois Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

March 23, 2017 - 16 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
CManyPotential for Minimal HarmHealth InspectionTrain all employees on what to do in an emergency, and carry out unannounced staff drills.
CManyPotential for Minimal HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
DFewPotential for HarmHealth InspectionMake sure that a working call system is available in each resident's room or bathroom and bathing area.

January 5, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

March 9, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

January 28, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
DFewPotential for HarmHealth InspectionKeep each resident free from physical restraints, unless needed for medical treatment.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Norridge Gardens require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 30min
2hr 40min
ReportedExpected
CNA
25min
40min
ReportedExpected
LPN
1hr 5min
1hr 10min
ReportedExpected
RN
4hr
4hr 30min
ReportedExpected
Total Nursing

This facility also provides approximately 55min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

95.6%
97.9%
97.9%
97.9%
92.8%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.2%
98.2%
99.5%
94.8%
91.3%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
82.1%
77.8%
82.1%
80.0%
44.5%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
17.8%
13.8%
17.1%
14.8%
21.6%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
9.6%
4.9%
3.3%
2.9%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents whose ability to move independently worsened
18.4%
15.8%
17.9%
19.2%
19.3%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who received an antipsychotic medication
3.9%
10.1%
9.8%
7.2%
14.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents whose need for help with daily activities has increased
11.0%
12.4%
10.8%
10.5%
7.9%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who lose too much weight
2.4%
2.4%
4.2%
2.8%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of high risk long-stay residents with pressure ulcers
1.9%
1.8%
2.2%
2.5%
4.1%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who self-report moderate to severe pain
33.5%
34.6%
31.1%
33.7%
18.8%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who have depressive symptoms
0.9%
3.2%
2.4%
1.3%
3.7%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents with a urinary tract infection
1.8%
3.6%
4.2%
3.5%
3.4%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents experiencing one or more falls with major injury
2.0%
0.7%
2.9%
2.1%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

85.4%
90.8%
75.2%
60.2%
76.0%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
74.9%
92.3%
92.8%
92.8%
73.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
56.0%
58.3%
55.4%
63.4%
64.3%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who made improvements in function
16.6%
18.3%
12.8%
8.1%
11.0%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who self-report moderate to severe pain
5.3%
5.0%
2.0%
0.0%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.3%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents with pressure ulcers that are new or worsened



Some page content retrieved from Google Places