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Covenant Hlth Cr Ctr-Northbrk

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Reviews
Overall Rating 4.3 / 5.0 ★★★★★

  • ★★★★★ 7 months ago

    I've been working there 3 months such a wonderful environment and everyone is so friendly love this place the patients always tell me how much they love it there makes me feel good to know we are doing something right

  • ★★★★★ 5 months ago

    This is probably the worst place EVER! They are completely understaffed of registered nurses. Which leaves the nurses completely stressed out. The CNA nurses don't seem to have a clue or care about the patients. Some nurses don't even look at their chart and see what meds were giving or not! One young nurse asked me if my mom had the medication I am most had a heart attack! The management & the whole organization it is terrible. The directors have the worst unprofessionalism I've ever seen in my life. The social workers they don't seem to have enough time to look in at their patients, nor they even return emails on timely fashion! My mom's doctor is literally only there once a week! She's outsourced therefore she doesn't even work for the facility. So it's Utterly impossible to get the doctor into the facility because she only checks in once a week. There are so many other incidents that happened with my mom too much to list but I highly warning do not go to this facility & I'm spreading the word to everyone. Most importantly 2 directors, 1 social worker & one physical therapist Patty were so rude to my mom & to me! My mom has cancer and they could care less, at least some of the nurses are good but some of the nurses are just horrible and that's especially the night nurses & CNA's too. When you buzz the nurses it takes about a half hour for anyone to come. Only the CNA nurse comes in like maybe it takes them about 10 minutes. Sometimes my mom waited for about a half hour and she was hooked up to a feeding machine, she had diarrhea all over herself so she couldn't get up! I reported it to the higher up director and he knew nothing about it. Plus the worst part every complaint we made all they did was blame the patient which was my mom. Awful place, I highly consider you look at this and take my review seriously. another one of my friends pulled their parent out of there too, he said it was awful as well l. save your money go somewhere well worth it.

  • ★★★★★ a week ago

    A good nursing home.

  • ★★★★★ 10 months ago

    Lovely people that work here. Friendly and helpful support staff!

  • ★★★★★ a year ago

    My father in law stayed here for a few weeks to complete physical therapy after surgery. The staff were very nice and helpful and the kitchen cooked actual decent looking food. My expectations were exceeded.

About Covenant Hlth Cr Ctr-Northbrk

General Information

Legal Business NameCovenant Health Care Center, Inc.
Ownership TypeNon Profit - Church Related
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareOctober 8, 1985 (32 years)
Capacity102
Residents84
Percent Occupied82%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityYes
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Covenant Hlth Cr Ctr-Northbrk

Covenant Hlth Cr Ctr-Northbrk
was reviewed by to have a rating of 4 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Illinois Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

June 23, 2016 - 17 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionMake sure menus meet the resident's nutritional needs and that there is a prepared menu by which nutritious meals have been planned for the resident and followed.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.

September 23, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.

April 23, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
CManyPotential for Minimal HarmHealth InspectionMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
CManyPotential for Minimal HarmHealth InspectionMake sure menus meet the resident's nutritional needs and that there is a prepared menu by which nutritious meals have been planned for the resident and followed.
DFewPotential for HarmHealth InspectionProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Covenant Hlth Cr Ctr-Northbrk require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 55min
2hr 45min
ReportedExpected
CNA
15min
35min
ReportedExpected
LPN
1hr 10min
60min
ReportedExpected
RN
4hr 20min
4hr 20min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 5min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

98.6%
96.6%
96.6%
96.6%
92.8%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
96.4%
96.3%
98.3%
98.4%
91.7%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
84.6%
90.9%
70.8%
69.6%
43.3%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
8.0%
8.3%
5.8%
3.8%
22.4%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
6.4%
6.2%
0.0%
12.0%
17.1%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents whose ability to move independently worsened
32.7%
31.5%
22.0%
21.3%
19.7%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents who received an antipsychotic medication
4.2%
6.2%
5.9%
17.3%
15.0%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents whose need for help with daily activities has increased
0.0%
0.0%
4.4%
4.1%
5.8%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents who self-report moderate to severe pain
7.4%
18.9%
8.6%
6.6%
7.6%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents who lose too much weight
9.6%
7.7%
5.4%
1.9%
6.1%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of high risk long-stay residents with pressure ulcers
5.7%
3.7%
3.7%
1.7%
18.8%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents who have depressive symptoms
1.9%
1.9%
3.4%
1.6%
4.4%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents with a urinary tract infection
1.8%
1.9%
3.4%
3.3%
3.4%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents experiencing one or more falls with major injury
5.2%
0.0%
0.0%
0.0%
3.2%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents with a catheter inserted and left in their bladder
1.8%
1.9%
1.7%
1.6%
0.6%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

84.0%
85.0%
87.9%
83.9%
76.4%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
77.2%
72.5%
72.5%
72.5%
74.2%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
69.4%
62.5%
60.1%
71.7%
60.3%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of short-stay residents who made improvements in function
2.9%
5.7%
6.2%
6.5%
14.1%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
0.0%
1.7%
2.7%
2.4%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of short-stay residents who newly received an antipsychotic medication
0.6%
0.5%
0.5%
0.0%
1.3%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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